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The competences of the President of the Office of Competition and Consumer Protection in the field of STATE AID are regulated in the article 1 of the Act of 30 April 2004 on the procedural issues concerning STATE AID. According to it, the President o...
Vectra is increasing its customers' subscription fees, citing the inflation rate. Vectra is increasing its customers' subscription fees, citing the inflation rate. President of UOKiK has questioned the provi...
In Tbilisi, on the 1st of February 2024, the opening ceremony of the EU-funded Twinning” Advancing the Capacities of the Market Surveillance Agency of Georgia” was held at the hotel “Stamba”. In Tbilisi, on ...
Standpoint of President of UOKiK in conjunction with the information concerning the activities of the Public Prosecutor’s Office in response to the notification pertaining to, among others, exceeding the powers and non-performance of duties ...
The President of UOKiK, Tomasz Chróstny, has issued two decisions in the case of AUTOCENTRUM AAA AUTO - the total fine is more than PLN 72 million. The President of UOKiK, Tomasz Chróstny, has issued two decisions...
Following UOKIK’s intervention, the standing of pig producers in the contractual fattening system will improve. Following UOKIK’s intervention, the standing of pig producers in the contractual fattening system will impro...
The President of UOKiK, Tomasz Chróstny, has imposed more than PLN 5.6 million in fines on the company Krajowy Projekt Energetyczny, which installs photovoltaic panels. The President of UOKiK, Tomasz Chróst...
President of UOKiK has imposed more than PN 46 million on CANAL+ Polska and ordered to refund monies to consumers. President of UOKiK has imposed more than PN 46 million on CANAL+ Polska and ordered to refund monies to c...
President of UOKiK, Tomasz Chróstny, has issued a decision pertaining to HRE Investments capital group - its member companies had more than PLN 12 million fine imposed. President of UOKiK, Tomasz Chróstny, h...
President of UOKiK, Tomasz Chróstny, has imposed a fine of over PLN 25 million on T-Mobile Polska. President of UOKiK, Tomasz Chróstny, has imposed a fine of over PLN 25 million on T-Mobile Polska. Adv...
There were supposed to be cars and PLN 100 thous. as prizes. Participants were supposed to enter the final of the contest after sending only 1 text message. There were 4 text messages and additional questions. There were ...
The President of UOKiK, Tomasz Chróstny, imposed a fine of over PLN 1 million on the wakacje.pl website. The President of UOKiK, Tomasz Chróstny, imposed a fine of over PLN 1 million on the wakacje.pl website. Th...
President of UOKiK has imposed more than one and a half million zlotys on DUKA International for a practice that violates the collective interests of consumers. President of UOKiK has imposed more than one and a half mil...
Your own apartment in Łeba, Zakopane, or Mikolajki plus rental income? UOKIK is checking whether offers for 10 commercial investments have violated consumer rights. Your own apartment in Łeba, Zakopane, or Mikolajki plus ...
President of UOKiK Tomasz Chróstny has imposed more than PLN 87 million in fines on Auchan Polska for acting to the detriment of agri-food suppliers. President of UOKiK Tomasz Chróstny has imposed more than ...
Today the CJEU has issued a judgment whereunder a consumer may not be deprived of their right to seek late payment interest. Today the CJEU has issued a judgment whereunder a consumer may not be deprived of their right to...
President of UOKiK, Tomasz Chróstny, has initiated proceedings towards OLX Group. President of UOKiK, Tomasz Chróstny, has initiated proceedings towards OLX Group. The charges concern the non-transpa...
Additional services enabled without your explicit consent? This is illegal. Additional services enabled without your explicit consent? This is illegal. Vectra automatically activated and charged fees for the “...
The CJEU has ruled today that a national court cannot condition the exercise of a consumer’s rights on the consumer’s declaration that he or she does not want to be bound by an unfair condition. The CJEU has ruled today ...
CK Investments offers consumers to purchase bills of exchange pointing to the certainty and security of the investment. CK Investments offers consumers to purchase bills of exchange pointing to the certainty and security ...
Poland as a leader of countries supporting competition protection authorities in the STATEs-candidates for membership in the European Union. Poland as a leader of countries supporting competition protection authorities in...
Tomasz Chróstny, President of UOKiK, has closed the investigation into entities forming the Radio Research Committee. Tomasz Chróstny, President of UOKiK, has closed the investigation into entities forming the Radio Re...
Since the beginning of this year, entrepreneurs who inform about price reduction for goods or services have been obligated to inform about the lowest price from 30 days before the reduction. Since the beginning of this year, entrepr...
Following the decision of the President of UOKiK, the minimum ticket prices presented by eBilet will include a mandatory service fee. Following the decision of the President of UOKiK, the minimum ticket prices presented b...
The President of UOKiK, Tomasz Chróstny, has initiated a preliminary investigation into the CLOUT MMA streaming service and requested explanations from companies operating under the business names No Limit and Multi Agency Górska...
The President of UOKiK has initiated proceedings against a Leszno-based company operating under the name of Best-Review, accusing it of selling false online reviews. The President of UOKiK has initiated proceedings again...
President of UOKiK Tomasz Chróstny has obliged SCA PR, the company responsible for purchasing at the Intermarche chain, to change practices that are unfavourable to suppliers of agricultural products and foodstuffs. ...
President of UOKiK has closed preliminary proceedings into discounts used by media brokers in the television advertising market. President of UOKiK has closed preliminary proceedings into discounts used by media brokers in the telev...
On October 19-20, 2023, a study visit of 4 representatives from the Ministry of Economy of Armenia took place at UOKiK. It was organized in cooperation with the Directorate General for Neighborhood Policy and Enlargement Negotiations (DG NEAR) wit...
Acting in cooperation with representatives of four STATE institutions, the President of UOKiK has held talks with the following social media platforms: Meta, Google and TikTok. Acting in cooperation with representatives o...
There were supposed to be free samples of supplements, while bills were coming in for a year’s supply of the product along with a subscription. There were supposed to be free samples of supplements, while bills were...
Did you have to pay to contact the Orange or nju hotline while having free package calls? Get reimbursed soon Did you have to pay to contact the Orange or nju hotline while having free package calls? Get reimbursed soon ...
In the past three months, President of UOKiK issued 20 decisions on payment backlog cases. In the past three months, President of UOKiK issued 20 decisions on payment backlog cases. Since the beginning of the year, 50 decisions have...
Nearly 10,000 children have already taken part from classes in kindergartens under the UOKiK’s “ABC of the Young Consumer” project. Lesson plans are one of the educational AIDs available free of charge at malykonsument.uokik....
On 18 September 2023, we saw the inauguration of the first edition of Summer Camp, that is, a workshop that will introduce students to the work of UOKIK experts. On 18 September 2023, we saw the inauguration of the first edition of ...
The President of UOKiK has brought charges of infringing the collective interests of consumers against the Centrum Medyczne Telmed company based in Lublin. The President of UOKiK has brought charges of infringing the coll...
On September 3-4, a delegation from UOKiK visited the Israel Competition Authority (ICA). The visit took place as part of a bilateral meeting between the President of UOKiK, Mr. Tomasz Chróstny, and the President of the Israel Competi...
An entrepreneur or a natural person not conducting business activity? Who sells on the platform and what are the ensuing rights for consumers? What is the segregation of duties between the platform and the seller? An entr...
UOKIK has been taking up enhanced actions aimed at elimination of some alternative investment projects available online. UOKIK has been taking up enhanced actions aimed at elimination of some alternative investment projects availabl...
President of UOKiK Tomasz Chróstny has imposed a fine totaling over 5 million PLN for improper tagging of advertising materials on social media. President of UOKiK Tomasz Chróstny has imposed a fine totaling over 5 mil...
President of UOKiK has found that Aforti Holding which had induced people to invest in the “Promissory Notes Offer" has violated the law. President of UOKiK has found that Aforti Holding which had induced peop...
Has the increase of prices for siloes intended for storing crops following the announcement of AID scheme for farmers been the consequence of an illegal competition-restricting arrangement? Has the increase of prices for siloes inte...
The President of UOKiK, Tomasz Chróstny, has charged Lord and Polskie Sklepy Odzieżowe (Lavard brand) with misleading consumers. The President of UOKiK, Tomasz Chróstny, has charged Lord and Polskie Sklepy O...
There were supposed to be free-of-charge immunity tests and medical advice. Instead, there was product quoting and misleading consumers as to the properties. There were supposed to be free-of-charge immunity tests and medical advice...
Wisepro Foctral and Vital Trading were responsible for operations of an illegal pyramid-type incentive scheme. Wisepro Foctral and Vital Trading were responsible for operations of an illegal pyramid-type incentive scheme. The ...
Are ambulance deliveries to healthcare facilities made in breach of the competition law? Are ambulance deliveries to healthcare facilities made in breach of the competition law? President of UOKiK, Tomasz Chróstny, has ...
I am stalked by notorious phone calls; I am harassed on a daily basis - this is how complaining consumers described the intense, unwanted phone calls regarding photovoltaics. I am stalked by notorious phone calls; I am harassed on a...
Consumers were not properly informed what financing they were receiving and what costs it involved. President of the UOKIK has imposed a fine of more than PLN 15 million on Everest Finanse SA, known as Bocian Pożyc...
The President of UOKiK has obliged the Mlekpol Dairy Cooperative (Spółdzielnia Mleczarska Mlekpol) to stop unfair practices against milk suppliers. The President of UOKiK has obliged the Mlekpol Dairy Cooperative (Spół...
The second UOKiK workshops implemented under the project 'Institutional assistance for antitrust offices in Ukraine and Moldova', co-financed by the Polish AID programme of the Ministry of Foreign Affairs of the Republic of Poland, have fi...
Miracle remedies for varicose veins, joint pain, hearing problems or incontinence - such advertisements appear in colorful newspapers. Miracle remedies for varicose veins, joint pain, hearing problems or incontinence - such advertis...
Have farming machines of most popular brands been sold in breach of the fair competition rules? Have farming machines of most popular brands been sold in breach of the fair competition rules? President of UOKiK has instigated ...
The CJEU has ruled on consumers with loans indexed or denominated to the Swiss franc. The CJEU has ruled on consumers with loans indexed or denominated to the Swiss franc. If a loan agreement is invalidated due to its abusive ...
President of UOKiK Tomasz Chróstny issued a decision regarding Jeronimo Martins Polska. President of UOKiK Tomasz Chróstny issued a decision regarding Jeronimo Martins Polska. The company misled consumers with re...
The investigation procedure regarding the fuel market has been completed. The prices charged by PKN Orlen at the end of 2022 were without prejudice to competition law. The case was consulted with the European Commission. The investi...
Determination of maximum remuneration rates for speedway racers competing in Polish leagues has been an act of violation to the competition regulations. Determination of maximum remuneration rates for speedway racers competing in Po...
They were supposed to help consumers go out of the debt spiral, but they have violated their rights themselves. They were supposed to help consumers go out of the debt spiral, but they have violated their rights themselves. Pr...
Specification of the investigative powers of the Office, increase of the independence of the antitrust authority, the term of office of President of UOKiK, as well as new solutions concerning the leniency programme. Specification of...
On 27 April 2023, the project 'Institutional assistance to antimonopoly offices in Ukraine and Moldova' was launched. On 27 April 2023, the project 'Institutional assistance to antimonopoly offices in Ukraine and Moldova'...
Entrepreneur, do you inform about the promotion? From 1 January this year you are obliged to provide the lowest price from 30 days before the discount is introduced. Entrepreneur, do you inform about the promotion? From 1 January th...
Additional coverage for higher premium? If a consumer had failed to respond to such an offer, Compensa Towarzystwo Ubezpieczeń na Życie considered this a consent. Additional coverage for higher premium? If a consumer had failed to r...
Upon the initiative of the President of UOKiK, the heads of 10 anti-monopoly authorities have signed a Memorandum on regional cooperation in Warsaw. Upon the initiative of the President of UOKiK, the heads of 10 anti-monopoly author...
President of UOKiK has issued a decision affecting Cyfrowy Polsat on additional services launched without an explicit consent of subscribers. President of UOKiK has issued a decision affecting Cyfrowy Polsat on additional services l...
The group will render advise to the European Commission on matters related to newly introduced legislation on the largest technological and online business entities. President of UOKiK Tomasz Chróstny has been appointed...
Raiffeisen Bank International unlawfully unilaterally amended the mortgage loan agreement with regard to new account numbers for repayment and servicing of loans. Raiffeisen Bank International unlawfully unilater...
The Bank unilaterally amended the provisions concerning the level of fees for STATEments on the record of repayment of credit facilities or mortgage loans, despite the fact that the aforementio...
On the occasion of the World Consumer Rights Day, we have launched a new version of the consumers’ rights website: prawakonsumenta.uokik.gov.pl. On the occasion of the World Consumer Rights Day, we have launched a new version ...
In 2022 UOKiK submitted 173 notifications concerning over 1.6 million dangerous products to the Safety Gate/RAPEX system. This figure puts us in the third place among the countries participating in the system (behind Germany and France). ...
President of UOKiK has charged eBilet with misleading consumers as to the actual price of the tickets offered. Eventim and Ticketmaster have been called to change their practices. Beware messages: price for a concert ticket “fr...
Over 950 decisions concerning protection of competition and consumers, nearly PLN 430 million in fines imposed. Over 950 decisions concerning protection of competition and consumers, nearly PLN 430 million in fines impose...
The Advocate General of the CJEU has spoken on an important matter for consumers who have loans indexed or denominated in the Swiss franc. The Advocate General of the CJEU has spoken on an important matter for consumers w...
President of the Office of Competition and Consumer Protection Tomasz Chróstny has brought charges against another three influencers: Filip Chajzer, Dorota Rabczewska and Małgorzata Rozenek-Majdan, in relation to the incorrect tagging o...
President of UOKiK Tomasz Chróstny has pressed charges of unfair use of contractual advantage over suppliers of agricultural products and foodstuff for Auchan Polska and SCA PR Polska (Intermarche). President of UO...
President of UOKiK Tomasz Chróstny imposed penalties for bid rigging on seven entrepreneurs operating in, inter alia, waste collection sector. President of UOKiK Tomasz Chróstny imposed penalties for bid rigging on sev...
Invitations under a false pretence, misleading on rewards, obstruction in rescission of an agreement - such unfair practices might have been applied by Med Professional. Invitations under a false pretence, misleading on rewards, obs...
Tomasz Chróstny, President of UOKiK, has issued nine decisions in payment gridlock cases. Tomasz Chróstny, President of UOKiK, has issued nine decisions in payment gridlock cases. Three entrepreneurs...
President of the Office of Competition and Consumer Protection, Tomasz Chróstny, has initiated proceedings against Amazon. President of the Office of Competition and Consumer Protection, Tomasz Chróstny, has initiated ...
Looking for a winter holiday trip? Keep an eye on the prices that appear in the search results for deals on Wakacje.pl. Looking for a winter holiday trip? Keep an eye on the prices that appear in the search results for deals on Waka...
Carbon monoxide is a silent killer – it emits no taste, scent or colour. A carbon monoxide detector in working order reduces the risk of being poisioned with carbon monoxide. Carbon monoxide is a silent killer – it emits...
President of UOKiK Tomasz Chróstny has issued a decision on BREWE Leasing which gives bills of exchange with the intention to raise funds from consumers for its operations. President of UOKiK Tomasz Chróstny...
President of UOKiK Tomasz Chróstny has initiated proceedings against Total Finance from Warsaw which had offered investments in vehicles and profiting from their rent. President of UOKiK Tomasz Chróstny has initiated p...
Vectra has unilaterally, without a legal basis, amended the provisions of the agreement for indefinite time and then has illegally increased the fees for the Internet and television. Vectra has unilaterally, without a legal basis, a...
Following the outcomes of the inspection held by the Trade Inspection Authority, President of UOKiK has instigated the preliminary investigation affecting the following companies: Polskie Sklepy Odzieżowe (the manufacturer of the Lavard wear, ...
In their electronic banking systems, BNP Paribas Bank Polska and Bank Pocztowy have illegally restricted the capacity to submit requests for repayment holiday only to maximum 2 or 4 months instead of to 8 months. In their electronic...
Alleged discounts, false consumer opinions online, incorrectly marked pAID ads in search results? Alleged discounts, false consumer opinions online, incorrectly marked pAID ads in search results? The President of UOKiK examin...
Agri Plus - a company from the Animex capital group, one of the biggest organisers of pigs feeding in Poland, was taking away from farmers their compensations awarded by the STATE for ASF losses. Agri Plus - a company from the Anime...
Are property price indexing clauses included in templates of developers’ agreements? Are property price indexing clauses included in templates of developers’ agreements? As part of the investigation procedure, Pre...
The slogan “1200 GB free of charge for one year” may be misleading and the terms of the special offer have not been clearly explained. The slogan “1200 GB free of charge for one year” may be m...
For online shoppers: verification of opinions on the Internet, clear rules for offers placement, updates of digital content and services. For online shoppers: verification of opinions on the Internet, clear rules for offers placemen...
Tomasz Chróstny, President of UOKiK, has issued two decisions imposing over PLN 210 million in penalties on Allegro. Tomasz Chróstny, President of UOKiK, has issued two decisions imposing over PLN 210 million in penalt...
Has Santa bought an unfortunate gift or maybe he has failed to arrive on time? It may be so but still there is an solution. Check if you know the basic rights of a consumer in such a case. Has Santa bought an unfortunate...
Tomasz Chróstny, President of UOKiK warns consumers during a campaign “Losing data means losing money!”. Tomasz Chróstny, President of UOKiK warns consumers during a campaign “Losing data means losing...
The President of the Office of Competition and Consumer Protection, Tomasz Chróstny, initiated proceedings against P4 – the operator of the Play network. The President of the Office of Competition and Consumer Protectio...
The President of UOKiK, Tomasz Chróstny, initiated proceedings against Asmanta Call Center and the company’s managers. The President of UOKiK, Tomasz Chróstny, initiated proceedings against Asmanta Call Center an...
UOKIK prepared a presentation on an AI tool created for identification of abusive clauses UOKIK prepared a presentation on an AI tool created for identification of abusive clauses A presentation of UOKiK on Dark Commercial Pat...
Black Friday - not only this day do we check in what way entrepreneurs inform us about prices of products and services. Black Friday - not only this day do we check in what way entrepreneurs inform us about prices of products and se...
The President of the Office of Competition and Consumer Protection, Tomasz Chróstny, initiated proceedings against PayPal. The President of the Office of Competition and Consumer Protection, Tomasz Chróstny, initiated ...
Is every promotion an opportunity to buy at an affordable price? Is every promotion an opportunity to buy at an affordable price? What practices do sellers follow? Consumer, check out what to look out for to make an inf...
UOKiK continues its expertise-based support for Ukraine and other Eastern Partnership countries. "Merger control – issues and selected sectors” - is the topic of a workshop organised by UOKiK, the Ministry of Foreig...
Bank Pocztowy, ING Bank Śląski, Nest Bank and Santander Consumer Bank are next banks charged by the President of UOKiK with violating the collective interests of consumers who report unauthorised transactions. Bank Pocztowy, ING Ban...
The Court of Competition and Consumer Protection reversed the decision levying fines on Gazprom and five companies responsible for the construction of Nord Stream 2 gas pipeline. The Court of Competition and Consumer Protection reve...
What should I do if money has been stolen from my account? How not to fall into the trap set by fraudsters? What are the obligations of payment providers, e.g. banks, in the event of funds being stolen? What should I do if money has...
How much wool is in a wool jacket? We continue #CyklOdzieżowy and publish the results of our menswear inspection. Download the report. How much wool is in a wool jacket? We continue #CyklOdzieżowy and publish ...
The President of UOKiK Tomasz Chróstny issued reservations in regard to concentration consisting in companies ArcelorMittal Poland and Morris creating a joint venture. The President of UOKiK Tomasz Chróstny issued rese...
The loss of supply sources and high purchase costs are the major reasons for high prices and coal shortages in depots. The loss of supply sources and high purchase costs are the major reasons for high prices and coal shor...
The joint arrangements of the basketball clubs to terminate their cooperation with the players represented an agreement restricting competition. The joint arrangements of the basketball clubs to terminate their cooperation with the ...
Is the gas meter delivery to the national gas distribution system operator infringing competition law? Is the gas meter delivery to the national gas distribution system operator infringing competition law? The Presi...
UOKiK has been continuing its expertise-based support for Ukraine and other Eastern Partnership countries. "Competition protection - good practices and tools - lessons learned by the Office of Competition and Consumer Protectio...
President of UOKiK Tomasz Chróstny, together with Thomas Zych, Chairman of the ABA Antitrust Law Section, opened a conference in the series "ABA Global Seminar Series" (GSS) organised by the American Bar Chamber (ABA). ...
President of UOKiK Tomasz Chróstny brought charges against Telewizja Polsat and Teleaudio Dwa – the company responsible for organizing the New Year’s Eve text to win contest. President of UOKiK Tomasz C...
Having read the Recommendations of the President of the Office of Competition and Consumer Protection you already know what, how and when to tag advertising content on social media. Having read the Recommendations of the President o...
UPC’s customers had to pay more for termination of agreement concluded for a definite period than they would have to pay for its continuation. UPC’s customers had to pay more for termination of agreement concluded for a ...
MoU between UOKiK and CPC concludes the previous contacts between the two institutions and sets a framework for the future cooperation MoU between UOKiK and CPC concludes the previous contacts between the two institutions and sets a...
Unauthorised use of logotypes of known financial and insurance institutions and use of a misleading name “Krajowy Fundusz Gwarancyjny” [National Guarantee Fund] – were specific practices challenged by UOKiK. Un...
Delegation from Moldovan Inspectorate had a series of meetings with Polish experts from UOKiK, Trade Inspection and Customs Service in Warsaw, Bydgoszcz, Gdańsk and Gdynia Delegation from Moldovan Inspectorate had a series of meetin...
Santander Bank Polska is the first bank against which the President of UOKiK has filed allegations for failure to settle the collected fees in the event of full early repayment of a mortgage loan. Santander Bank Polska is the first ...
Tomasz Chróstny, the President of UOKiK, has issued a series of decisions in payment gridlock cases. Tomasz Chróstny, the President of UOKiK, has issued a series of decisions in payment gridlock cases. The head ...
Expectes used to invite consumers to the presentations under the pretext of participating in the campaign 'Poland for Entrepreneurs' and would promise them gifts for attending the meetings. As a matter of fact, the campaign did no...
Are you promoting a specific phone model in exchange for a discount for its manufacturer’s products? Are you advertising your books or testing cosmetics received in a PR package? Are you an influencer? Are you promoting a...
Following the actions of the President of UOKiK, PZU Życie will reconsider benefit claims that were previously disregarded due to the wording of the definition of Intensive Care Unit. Following the actions of the President of UOKiK,...
Misleading sorting of offers on the website and the illusory protection of buyers under the “Protection Package” are just some of the questioned practices. The President of UOKiK has brought charges against the popular sales p...
Preventing consumers from applying for loan repayment holidays for all terms with the use of one application - such actions may result in fines for banks. Preventing consumers from applying for loan repayment holidays for all terms ...
In response to consumer complaints, the President of UOKiK, Tomasz Chróstny, examined the practices used by twelve travel agencies. In response to consumer complaints, the President of UOKiK, Tomasz Chróstny, examined the pr...
Consumer leaseback – that’s how Everest Finanse managed to circumvent the non-interest loan cost limits lowered during the pandemic. As a result, amounts repayable by borrowers were much higher than provided for in legislatio...
Indicative credit instalment amount in case of interest rate increase, money saved through overpayment, and now also ability to use the Borrower Support Fund - you can check all of that with the UOKiK Calculator at finanse.uokik.gov.pl ...
The president of UOKiK, Tomasz Chróstny, presses charges against the owner of Biedronka retail chain. The president of UOKiK, Tomasz Chróstny, presses charges against the owner of Biedronka retail chain. ...
The President of UOKiK, Tomasz Chróstny, issues a warning against a company operating under the name International Markets Live, which offers educational packages on the im.academy platform The President of UOKiK, Tomasz Chró...
The President of UOKiK monitors the municipal waste market on an ongoing basis. The President of UOKiK monitors the municipal waste market on an ongoing basis. The last investigation into this market concerned the v...
During the first effective week of the credit holidays regulations UOKiK received ca. 550 complaints from consumers. In result of actions taken by the Office, many banks changed their practices which were unfavourable towards consumers, e...
The President of UOKiK, Tomasz Chróstny, initiated an investigation procedure in connection with the situation on the hard coal market. An extensive market investigation is being conducted with the support of the Trade Inspection A...
On Friday, 29 July, legislation comes into force that will enable consumers to suspend the repayment of their mortgage loan instalments - for up to eight months. The President of UOKiK is to investigate how the 16 banks inform about repay...
The President of UOKiK is bringing the first charges against three fitness influencers and their advertiser for improperly tagging advertising content on Instagram. The President of UOKiK is bringing the first charges against three ...
Merchants rely on a variety of marketing tricks to lure customers into taking their decisions quickly and without much consideration. That is how they try to convince you to buy items you actually do not need, ones that are offered at excessiv...
Dreaming of a trip to the Caribbean and have been tempted by the INCRUISES Cruise Membership programme? Beware, InCruises International is likely to be managing money collected from consumers in a prohibited syndication scheme. ...
Your money vanished from your account without your permission, you reported it to the bank and the bank refused to reimburse the amount of the unauthorised transaction? Your money vanished from your account without your permission, ...
The absence of relevant information on investment risk and non-disclosure of advertising content in training materials – these allegations were made by the President of UOKiK against 3P Consulting Group. The absence of relevan...
Today, UOKiK was pAID a visit by the representatives of La Comisión Nacional de los Mercados y la Competencia (CNMC) – the Spanish competition authority. Today, UOKiK was pAID a visit by the representatives o...
It was supposed to be a promotional campaign called “Get To Know Polish Brand”, a notebook as a gift, discounts worth even tens of thousands of zlotys. There were trade shows with products sold at steep prices. ...
A new development law enters into force, thanks to which buyers of apartments on the primary market will be better protected – they will recover all the money they have pAID even if the developer goes bankrupt. The Office of Competition and ...
A meeting of heads of EU competition authorities was held in Athens. The energy crisis, rising food prices and changes in digital markets — these and other issues were discussed during the meeting A meeting of ...
President of UOKiK Tomasz Chróstny has initiated proceedings against Agri Plus, an organiser of contract hog finishing. The company is reducing the remuneration due to farmers by the amount of public AID granted to them for the low...
Renting electric scooters, power banks, bikes, motor scooters or cars – it's simple. But could it have long-term financial consequences? Please read the terms and conditions before ordering a service. Check if by any chance it i...
"My opinion 5/5", "A company worth recommending", "I recommend wholeheartedly" - sounds familiar? Probably yes, if you read reviews when buying online. Unfortunately, they are not always true. The President o...
Today, we launched a workshop for the Ukrainian Antimonopoly Committee (AMCU). Today, we launched a workshop for the Ukrainian Antimonopoly Committee (AMCU). Experts from the UOKiK Department of STATE AID Monitoring...
Tomasz Chróstny, President of UOKiK, has questioned the mechanism for calculating distribution and allocation fees in unit-linked life insurance contracts used by AXA Życie TU S.A. (now UNIQA). Tomasz Chróstny, Preside...
Tomasz Chróstny, the President of UOKiK, has issued a decision against scooter operator Logo-Sharing. The company gave the impression that the consumer was paying for one ride on the scooter, when in fact the money was taken from t...
Consumers complained that flowers and gifts ordered for Mother's Day arrived late or did not arrive at all. Poczta Kwiatowa cites a contractual provision that excludes its liability in such situations. Consumers complained ...
The establishment of maximum rates of remuneration for athletes competing in speedway competitions may violate competition-related rules. President of UOKiK Tomasz Chróstny initiated antitrust proceedings against the Polish Automob...
The President of UOKiK has issued a decision against CGA Invest, a company which developed and sold units in the Czarna Perła condo hotel in Sienna. The President of UOKiK has issued a decision against CGA Invest, a company which de...
The President of UOKiK, Tomasz Chróstny, has imposed a penalty of over PLN 2 million on Cefetra Polska – one of the largest companies in the Polish grain trading market. The President of UOKiK, Tomasz Chróstny, h...
Tomasz Chróstny, the President of UOKiK, took part in a fireside chat during ImpactCEE conference. Tomasz Chróstny, the President of UOKiK, took part in a fireside chat during ImpactCEE conferenc...
If you are paying off in full or overpaying a mortgage taken out after 21 July 2017, the bank must settle with you the fees related to the conclusion of the agreement. For more detail, see the recent STATEment of the President of UOKiK. ...
Lack of information about the conditions for unblocking the money from the sale and about how not to pay for "Buyer Protection" – such practices of the owner of the Vinted.pl website were questioned by the President of UOKiK. ...
You have the right to know whether a post or social media story is an advertisement or influencer's disinterested opinion. Guidelines for influencers on the tagging of advertising content are in the final stage of development. We are ...
Tomasz Chróstny took part in the 21st Conference of the International Competition Network 4-6 May in Berlin. During the event UOKiK’s President met with the head of Ukrainian competition authority to discuss the support project for AM...
Good news for new car buyers and independent vehicle service stations. Warranty repairs will not be conditioned on vehicles being serviced only at authorised service stations. Good news for new car buyers and independent vehicl...
UOKiK President Tomasz Chróstny imposed two fines for payment gridlocks totalling over PLN 650 thousand. The fined entities are mineral water producer Bewa and paint shop owner Zacisze. The President of the UOKiK also issued t...
Consumer, if you have a mortgage and have the means, you can overpay. On the website finanse.uokik.gov.pl you will find a calculator using which you can calculate how your instalments or the amount of interest will change after the overpa...
Surreptitious advertising, scam - these are just some of the prohibited practices currently being investigated by the President of UOKiK. Surreptitious advertising, scam - these are just some of the prohibited practices ...
In 2021, UOKiK has submitted 158 notifications concerning more than 1.9 million pieces of dangerous products to the Safety Gate/RAPEX system. Most notifications concerned toys – 101, vehicles – 22, and electrical appliances an...
Netia, Orange and Play will reimburse consumers for additional services added without their informed consent. All complaints will be settled favourably and the standards of informing consumers about pAID services will change. N...
Could the company selling the supplements - Natural Pharmaceuticals - have misled consumers by advertising those products? The proceedings will show. Could the company selling the supplements - Natural Pharmaceuticals - have misled ...
The Trade Inspection questioned 1.72 per cent of liquid fuel samples checked last year. This is marginally less than in 2020 (1.88 per cent). Irregularities were less frequently found in petrol than diesel oil. The Trade Inspec...
On 7 April 2022, a third workshop was organised by leaders (Poland UOKiK and Ireland CCPC) of the ICPEN Pyramid Promotional Schemes project. On 7 April 2022, a third workshop was organised by leaders (Poland UOKiK and Ireland CCPC) of th...
The President of UOKiK imposed penalties on Kubenz, Recman and Dastan Logistics, manufacturers of men's formal wear, in the amount of over PLN 2.1 million for falsifying product composition. The President of UOKiK imp...
Increasing consumer interest in PV installations is accompanied by a growing number of complaints about the industry. Increasing consumer interest in PV installations is accompanied by a growing number of complaints about...
988 decisions in the field of competition and consumer protection, almost half a billion PLN in the imposed fines. We are presenting a summary of the activity of UOKiK in 2021. 988 decisions in the field of competition and cons...
"We are all consumers" is the motto of this year's World Consumer Rights Day. "We are all consumers" is the motto of this year's World Consumer Rights Day. Refugees from Ukraine are also ...
A well-known politician encourages investment in cryptocurrencies? A famous sportsman in an interview talks about a venture that guarantees huge profits? An actress urges you to trade on Forex? A well-known politician encourages inv...
The Office of Competition and Consumer Protection received a consumer complaint about a double currency conversion of a donation to the fundraiser for Ukrainian victims of Russian military aggression. The President of UOKiK has initiated ...
The President of UOKiK, Tomasz Chróstny, would like to appeal to Polish businesses and consumers to act in solidarity in connection with the Russian and Belarusian attack on Ukraine. The President of UOKiK, Tomasz Chróstny, ...
President of UOKiK Tomasz Chróstny has granted Burda Media Polska permission to take control of Edipresse Polska. The proceedings and in-depth market investigation have shown that the transaction will not result in a restriction of...
President of UOKiK Tomasz Chróstny initiated proceedings concerning the imposition of a penalty on Dahua Technology Poland. The company's actions might have obstructed the search conducted as part of the investigation. ...
The President of UOKiK, Tomasz Chróstny, initiated two proceedings against Certo law office, which runs the "Debt relief" and "I'm paying my debts" programmes. The President of UOKiK, Tomasz Chró...
The President of UOKiK, Tomasz Chróstny, imposed a fine of over PLN 3 million on Neuca. This is the highest penalty imposed in anti-gridlock proceedings to date. The President of the Office also issued five decisions in which ...
The year 2021 was a record year in terms of business mergers and acquisitions. The President of UOKiK issued 300 decisions, which is 57 more than in the previous year, and conducted 376 concentration control proceedings. ...
Marketing materials must provide reliable information about the characteristics of a product or the terms of use of a service. Entrepreneurs sometimes forget this. President of UOKiK Tomasz Chróstny is taking a closer look at the a...
The President of UOKiK, together with the Trade Inspection, inspects boilers on regular basis - their documentation, emissions and thermal efficiency. We checked almost 200 models of solid fuel boilers (e.g. coal, pellets), gas and liquid...
MetLife's method of charging allocation fees in the first two years of contracts for life insurance coverage with a ULIP was unlawful. The company intended to discourage consumers from terminating contracts in the first years of their...
The President of UOKiK checks how petrol stations have responded to the reduction of excise duty by the government. From the beginning of December to mid-January, fuel prices fell by approximately PLN 0.20. The President ...
President of UOKiK Tomasz Chróstny has initiated antitrust proceedings against Karcher. The suspicious activity is the long-standing imposition of retail prices of Kärcher appliances and cleaning systems - pressure washers, ho...
President of UOKiK Tomasz Chróstny has penalised the NTIM company, which had been promoting the rockwall.investments platform in Poland; sanctions have also been imposed on the members of its management board who had deliberately allowe...
The Office received complaints about high fees upon early termination of contracts by consumers. President of UOKiK Tomasz Chróstny initiated proceedings against UPC Polska, suspecting that the operator may be violating collective ...
The President of UOKiK, Tomasz Chróstny, imposed a fine of over PLN 44 million on Santander Consumer Bank. The President of UOKiK, Tomasz Chróstny, imposed a fine of over PLN 44 million on Santander Consumer Bank. ...
The car park next to the oncology hospital in Wrocław. Information banners indicate that the customers of the pharmacy can park their vehicles free of charge for up to 20 minutes. A catch? There is an extra condition for free parking included ...
Over PLN 900,000 - this is the total amount of fines imposed by the President of the Office of Competition and Consumer Protection in December for violations of consumer rights related to sales at trade shows. Over PLN 900,000 - thi...
UOKiK President Tomasz Chróstny issued two decisions concerning agreements limiting competition between truck dealers. Purchasers of these vehicles have not had a free choice of dealer for many years and have pAID inflated prices.&...
Kaufland Polska Markety required suppliers to reduce the price of agricultural and food products after their sale, unfairly using its contractual advantage. Kaufland Polska Markety required suppliers to reduce the price of agricultu...
Entrepreneurs: Mateusz Gużda, Zbigniew Lemański and Bartłomiej Żukiewicz promoted illegal pyramid-type promotional systems - sAID Tomasz Chróstny, the President of UOKiK. Entrepreneurs: Mateusz Gużda, Zbigniew Lemański and Ba...
The Cash Service 4 Home loan company unlawfully charged excessive fees for visits to the homes of consumers who were late in making instalment payments. The Cash Service 4 Home loan company unlawfully charged excessive fees for visi...
President of the Office of Competition and Consumer Protection Tomasz Chróstny obliged SCA PR Polska (Intermarche Group) to change practices that could constitute an unfair use of contractual advantage. President of the Offic...
Orange Polska will compensate subscribers for activating third-party services and company's non-telecommunications services - this is one of the effects of the decision made by Tomasz Chróstny, the President of UOKiK. Ora...
The President of UOKiK together with the Trade Inspection inspected over 200 toys of various types including dolls, balls, slingshots and bows. Experts verified whether these toys are properly labelled and do not put the youngest consumers at ...
President of UOKiK Tomasz Chróstny obliged Benefit Systems, the operator of Multisport cards, to introduce measures to increase the level of competition in the fitness industry. President of UOKiK Tomasz Chróstny oblig...
Consumer, it is you who is supposed to look for bargains, not the other way around! Real problems of consumers, e-commerce red flags and educational shopping simulators. Consumer, it is you who is supposed to look ...
Tomasz Chróstny, President of UOKiK, imposed a fine of more than PLN 76 mln on Eurocash for unfair use of contractual advantage. Tomasz Chróstny, President of UOKiK, imposed a fine of more th...
The President of UOKiK, Tomasz Chróstny, has issued further decisions regarding payment gridlocks. He imposed a fine of more than PLN 313 thousand on Exide Technologies and waived imposing financial penalties on three entrepreneurs...
Tomasz Chróstny, the President of UOKiK, has given the consent for DOZ to take control over Euro-Apteka, Super Zdrowie and MLV18. The transaction may be completed subject to the sale of the pharmacy in Goleniów (Zachodniopom...
How to protect consumers effectively in the digital world? How to provide consumers with the opportunity to consume sustainably for the benefit of the climate and the environment? How to protect consumers effectively in t...
President of UOKiK constantly monitors the situation on the gas market. This resulted, among other things, in a request to the European Commission to investigate the potentially anti-competitive practices of Gazprom in the European market...
UOKiK experts take a closer look at 8 windscreen washer fluid brands. UOKiK experts take a closer look at 8 windscreen washer fluid brands. In the latest #UOKiKtestuje report, we review various features of wi...
Following concerns raised by the President of UOKiK, Trek, a British bicycle manufacturer, changed the terms of the existing contracts with its contractors. Under the new rules, it will not restrict the area and distribution channels.&nbs...
The first workshop organised by UOKiK in the project "Pyramid Promotional Schemes" as a part of the International Consumer Protection and Enforcement Network (ICPEN) The first workshop organised by UOKiK in the project &q...
The acquisition of Odlewnia Zawiercie by Meide Group does not pose a threat to public order, safety or health. UOKiK President Tomasz Chróstny did not object to the transaction. The acquisit...
President of the Office of Competition and Consumer Protection Tomasz Chróstny initiated proceedings against Logo-Sharing. Consumers were unaware that by paying the fare, they were agreeing to a subscription. Money was automaticall...
As a result of the actions taken by the President of the Office of Competition and Consumer Protection, Bank Pocztowy and Plus Bank joined the group of institutions that correctly settle accounts with consumers who repay their loans early.&nbs...
The Trade Inspection verified 167 carbon monoxide detectors offered by 84 companies. Over 25 per cent of them are mislabeled. One of the detectors tested posed a real danger - it did not alarm when carbon monoxide was leaking. D...
President of UOKiK Tomasz Chróstny has initiated proceedings to investigate how two food ordering applications – Glovo and Uber Eats – operate. President of UOKiK Tomasz Chróstny has initiated proceedings to inve...
On 27 October, the representatives of Autoridade da Concorrência, the Portuguese Competition Authority, visited UOKiK. Employees of both institutions took part in a joint workshops on topics such as cartel detection, labor and digit...
Representatives of the Armenian consumer protection office take part in workshops during which we discuss the Polish consumer protection system. A delegation of the Armenian counterpart of UOKiK is visiting Poland. ...
The President of the Office of Competition and Consumer Protection, Tomasz Chróstny, ordered UOKiK employees to carry out inspections of entrepreneurs operating on the pork market The President of the Office of Competition and Cons...
Tomasz Chróstny, the President of UOKiK, has initiated the proceedings against T-Mobile Polska. Tomasz Chróstny, the President of UOKiK, has initiated the proceedings against T-Mobile Polska. UOKiK has received complai...
Today, as part of the "Calculate and don't miscalculate" campaign, we explain what investing in IPOs, or initial public offerings, is all about. Before you decide to invest your savings in an IPO company, check its business ...
The President of UOKiK Tomasz Chróstny initiated proceedings against VINTED, the Lithuanian company running a website that enables users to sell clothes online. The President of UOKiK Tomasz Chróstny initiated proceedi...
The Office of Competition and Consumer Protection (UOKiK) is implementing the project "Institutional Strengthening of the Republic of Armenia in Building a Consumer Protection System" co-financed under the "Polish AID" ...
Are you a school teacher? Do you teach classes for adolescents? Perhaps you are a parent? Use the free, STATE-of-the-art educational tool konsument.edu.pl. Are you a school teacher? Do you teach classes for adolescents? Perhaps you ...
A nationwide social campaign of the President of UOKiK under the slogan "Calculate and don't miscalculate!" is underway. So far, nearly 180 media and institutions have joined the campaign. A nationwide social camp...
Is sponsored content on blogs, Instagram or Facebook pages of internet celebrities adequately labelled? Can it mislead consumers? The Office of Competition and Consumer Protection will investigate it. Is sponsored content on bl...
Before you entrust your money to Investment Fund Company, please check the costs involved in investing in investment funds, compare the fees charged by different investment funds and carefully read the documents of the selected fund. ...
Low interest rates make you want to purchase a house on credit? Be prepared for an increase in installment rates in the future. We have prepared a calculator, which indicates by how much an installment of a loan will increase when its int...
The Office of Competition and Consumer Protection (UOKiK) continues the social campaign "Calculate and don't miscalculate" initiated by its President, Tomasz Chróstny. Today we direct your attention to investments in rent...
Are you worried about rising housing prices? What can happen when you take out a loan and the value of your apartment drops? Can you protect yourself against unforeseen situations that may make it difficult to repay loan installments?&nbs...
The Trade Inspection, commissioned by the President of the Office of Competition and Consumer Protection, inspected how sellers communicate prices. One in two retailers made mistakes in this regard, and one in seven products inspected rai...
Thinking about buying an apartment for your own use? Are you worried about rising housing prices? AfrAID you won't get credit in a while? UOKiK advises what to look out for when buying a property on loan. Thinking about buy...
Are you planning to invest in shares or corporate bonds? Today, as part of the "Calculate and don't miscalculate" campaign, we will be giving hints on what to look out for. Are you planning to invest in shar...
President of UOKiK Tomasz Chróstny is planning to propose a modification of the mechanism for settling the unused money from pre-pAID cards in the telecommunications law. President of UOKiK Tomasz Chróstny is planning ...
Low-interest rates on deposits make you want to invest your savings in unusual products? You can invest in almost anything, but be aware of the risk of losing your money. Low-interest rates on deposits make you want to invest your savings...
UOKiK in consortium with Slovakia and Germany is implementing a Twinning project to strengthen the consumer protection system in Serbia in response to new market challenges. The Office of Competition and Consumer Protection, in consorti...
UOKiK President, Mr Tomasz Chróstny, warns citizens against the risk of losing their savings and urges them to make prudent investment and financial decisions. On 6 September UOKiK President launched a new nat...
Inviting people for medical examinations and using the results to encourage them to purchase mattresses – this was Millenium Medica's modus operandi. Inviting people for medical examinations and using the results to encour...
UOKiK President has issued conditional approval for the acquisition of Betamed by Air Liquide. Both companies operate, among others, in medical service markets financed by the National Health Fund. UOKiK Preside...
UOKiK President has ordered yet another audit of fruit and vegetable prices. Trade Inspection (TI) personnel will check the prices of apples, blueberries, potatoes and cabbage at different levels of the trading chain. UOKiK President...
More than 1,000 decisions in the area of competition and consumer protection and over PLN 30 billion in the imposed fines. More than 1,000 decisions in the area of competition and consumer protection and over PLN 30 billi...
President of UOKiK Tomasz Chróstny issued a decision stating that the prices of Solgar brand dietary supplements were determined as a result of an arrangement aimed at limiting competition. President of UOKiK Tomasz Chr&oacut...
The Office of Competition and Consumer Protection tested 10 models of schoolbags. The Office of Competition and Consumer Protection tested 10 models of schoolbags. Do they include reflecting elements, how functional are their ...
Did PayPal violate the collective interests of consumers by unilaterally changing its agreements with consumers and introducing a new fee? Did PayPal violate the collective interests of consumers by unilaterally changing its agreeme...
Tomasz Chróstny, President of the Office of Competition and Consumer Protection, issued four decisions in cases of payment gridlocks. Tomasz Chróstny, President of the Office of Competition and Consumer Protection, iss...
The President of UOKiK Tomasz Chróstny has issued objections concerning takeover of Lecznice Citomed in Toruń by Lux Med. The transaction may lead to a restriction of competition on the local markets for private medical services an...
Tomasz Chróstny, the President of UOKiK, has set forth allegations of violating collective consumer interests against the following lending companies: Szybka Gotówka, Gwarant24 and Centrum Rozwiązań Kredytowych. Tomasz...
Tomasz Chróstny, President of the Office of Competition and Consumer Protection, obliged Provident Polska to change its method of settlement with former and current clients. You have repAID a loan before the deadlin...
The President of UOKiK carried out four interventions in the media services market. As a result, entrepreneurs amended the irregularities and consumers received compensation. Malfunctions preventing you from watching the gala live o...
Are you renewing or entering into a contract with a cell phone provider? Remember that you must be asked if you consent to having payable add-on services enabled. Are you renewing or entering into a contract with a cell phone provid...
The Office of Competition and Consumer Protection tested 10 models of travel mugs. We checked how effective they are in keeping the contents hot or cold, how functional the lids are, and whether they are leak-proof and drop-resistant. ...
The President of UOKiK Tomasz Chróstny has raised objections to the takeover by Carrefour Polska of the retail space of Tesco hypermarket in Bielany Wrocławskie. The President of UOKiK Tomasz Chróstny has raised object...
UOKiK President Tomasz Chróstny has launched investigation to verify how banks handle consumer complaints related to the funds being stolen from accounts and what mechanisms they use to authenticate transactions. UOKiK Presid...
President of UOKiK Tomasz Chróstny has issued objections to the acquisition by Kaufland Polska Markety of the right to commercial space used by the E.Leclerc hypermarket in Kielce. President of UOKiK Tomasz Chróstny ha...
On 1 July, UOKiK began implementing the project "Institutional Strengthening of the Republic of Armenia in Building a Consumer Protection System". The project is co-financed within Poland's development cooperation programme...
UOKiK has received numerous complaints about the rules and regulations related to parking spaces that are located near Aldi and Biedronka stores. UOKiK has received numerous complaints about the rules and regulations related ...
Benefits for persuading friends to subscribe to an application motivating them to start a healthy lifestyle or purchase a training package on investing in the Forex market? These may be elements of the pyramid-type promotional scheme. Ben...
Nearly 70 percent of consumers already use apps to operate their bank account, according to research commissioned by the UOKiK. Nearly 70 percent of consumers already use apps to operate their bank account, according to resear...
The President of UOKiK Tomasz Chróstny initiated proceedings against Kaufland Polska Markety. The company may unfairly exploit its contractual advantage with respect to suppliers of agri-food products. The President of U...
Ban on the sale of medical devices off-premises and on the acceptance of payment before the deadline for withdrawal from an agreement - these are some of the legislative proposals put forth by the President of the UOKiK. Ban on the ...
The President of UOKiK, Tomasz Chróstny, has made allegations against Orange Polska due to the irregularities associated with the activation of pAID services offered by Orange Polska and subscription services provided by other entities ...
The President of UOKiK Tomasz Chróstny initiated proceedings against the Cefetra Polska company. The entrepreneur may be unfairly exploiting its contractual advantage. The President of UOKiK Tomasz Chróstny initia...
Has Polkomtel rejected your complaint regarding premium services using 7218 and/or 60228 numbers? You will receive a refund in the amount of double the fee you pAID for these services. Has Polkomtel rejected your complaint regarding...
On the occasion of Children's Day, the Office of Competition and Consumer Protection tested 10 models of remote-controlled cars. On the occasion of Children's Day, the Office of Competition and Consumer Protection tested 10 ...
Almost half of the inspected electric toys did not meet formal or design requirements. The most serious problems are poorly secured access to the battery, the emission of excessively loud sounds, and the lack of necessary warnings. ...
The National Revenue Administration (KAS), the Trade Inspection Authority (IH) and the Office of Competition and Consumer Protection (UOKiK) verified the safety of toys imported from outside the European Union. The National Revenue ...
Tomasz Chróstny, the President of the UOKiK, issued two decisions imposing fines in the amount of PLN 500,000 on Platinium Wellness and in the amount of PLN 150,000 on the President of the Management Board of this company. To...
The Sejm has passed a new developer act that will strengthen the protection of people buying residential property in the primary market. One of the most important changes is the creation of a Developer Guarantee Fund, from which money wil...
Tomasz Chróstny, President of UOKiK has filed charges against Compensa Towarzystwo Ubezpieczeń na Życie. Tomasz Chróstny, President of UOKiK has filed charges against Compensa Towarzystwo Ubezpieczeń na Życie. Th...
The President of UOKiK, Tomasz Chróstny, has issued further decisions regarding payment gridlocks. He imposed financial penalties, amounting to over PLN 374,000 in total, on Borg Automotive and Sitech . The President of ...
TeleGo mobile network operator might mislead consumers. It is clear from consumer complaints that company representatives might hold themselves out to be the consumer's current telephone operator. The President of UOKiK Tomasz Ch...
Farmers, are you aware of what a contract for the supply of agricultural products should look like to be beneficial for you? Please check the recommendations of UOKiK. Farmers, are you aware of what a contract for the supply of agri...
Does the sale of Merida bicycles in Poland violate the rules of competition? Tomasz Chróstny, the President of the Office of Competition and Consumer Protection has issued a STATEment against Merida Polska. Does th...
The CJEU answered five preliminary questions posed by the District Court in Gdańsk. The CJEU answered five preliminary questions posed by the District Court in Gdańsk. The Court's ruling validates the current ca...
Fellowes Poland for many years imposed minimum prices on distributors for resale of office equipment on the Internet. Tomasz Chróstny, President of the UOKiK imposed a fine of over PLN 434.000 on the company. Fellowes Po...
The Office advises what to pay attention to when concluding contracts with debt settlement companies. Before you accept the offer of a debt settlement company, you should check what type of assistance such a company offers. Ca...
President of the Office of Competition and Consumer Protection Tomasz Chróstny imposed over PLN 60 million penalty on Jeronimo Martins Polska. The owner of the Biedronka chain misled consumers about the country of origin of fruit a...
The President of the Office of Competition and Consumer Protection, Tomasz Chróstny, has initiated an investigation to determine whether there has been price fixing or abuse of a dominant position in the polystyrene foam market. ...
Seeking information about the seller and the product is always a good practice – provided that such information is honest and reliable. Due to actions taken by the President of UOKiK, the ceneo.pl and opineo.pl websites will ch...
The President of the Office of Competition and Consumer Protection, Tomasz Chróstny, opposes banks' plans to introduce negative interest rates on deposits of individual customers. The President of the Office of Competitio...
We are convinced of the correctness of the decision regarding the consent to the takeover On 8 April, the Court of Competition and Consumer Protection issued a decision in connection with the petition filed by the Ombudsman to susp...
President of UOKiK Tomasz Chróstny has initiated antitrust proceedings against the Energa Basket Liga and sixteen basketball clubs. The subject matter of the proceedings is the establishment of principles of cooperation with basket...
It is estimated that nearly 400,000 people should not consume gluten for health reasons. With this group of consumers in mind, the Office of Competition and Consumer Protection financed the testing of food products conducted by a non-gove...
The President of the Office of Competition and Consumer Protection has provided updated information on sanctions that may be imposed on businesses for anti-competitive practices. The President of the Office of Competition and Consum...
The chapters of the competition of the President of UOKiK for the best master's thesis on competition and consumer protection awarded 8 theses. A record number of works were submitted for the competition ― 49. The cha...
The importer of Iveco trucks together with the official distributors of these vehicles may have entered into a multi-year conspiracy to restrain competition. The importer of Iveco trucks together with the official distributors of th...
UOKiK shall investigate the concentration of energy sector groups - Orlen and PGNiG. UOKiK shall investigate the concentration of energy sector groups - Orlen and PGNiG. In the opinion of the European Commission, the Office has rel...
President of UOKiK Tomasz Chróstny brought charges against PolishAgri, a company that buys and sells grain and rapeseed. President of UOKiK Tomasz Chróstny brought charges against PolishAgri, a company that buys and sells gr...
President of UOKiK Tomasz Chróstny has initiated proceedings against three entrepreneurs who solicited on-line and at various events into investing in FutureNet, FutureAdPro or to join the NetLeaders network. President of UOKiK Tom...
Tomasz Chróstny, the President of UOKiK, has issued two decisions concerning the construction of wind farms in the Polish economic zone in the Baltic Sea. The first of them was issued for Polska Grupa Energetyczna, while the other for P...
How loud will a refrigerator be? How much water will a washing machine consume? You will find this information on the new energy labels on white goods and consumer electronics. How loud will a refrigerator be? How much water w...
The President of UOKiK has approved the takeover of Tesco Polska by Salling Group – the owner of Netto stores. The concentration shall not result in a restriction of competition. The President of UOKiK has approved the t...
You invest money to projects promising high profits, recommend them to your friends and then you lose – the President of UOKiK consistently warns against alternative investments, which may prove to be fraud or pyramid-type incentive sche...
On 25th March, the Supreme Court in full composition is to issue a ruling on legal issues related to loans denominated in foreign currencies. On 25th March, the Supreme Court in full composition is to issue a ruling on legal issues ...
In 2020, UOKiK submitted 148 notifications regarding nearly 3.5 million unsafe products to the RAPEX system. The largest number of notifications concerned toys - 73, electrical and lighting equipment - 28 and personal protective equipment...
More precise provisions concerning the Office’s investigation powers, closer cooperation between anti-monopoly authorities, changes to fine imposition and leniency programmes. More precise provisions concerning the Office&rsqu...
A “woollen” jacket contained wool only on the label - instead, it was made of polyester and viscose. The shirt was 35 percent cotton instead of 80 percent. A “woollen” jacket contained wool only on the label ...
President of UOKiK Tomasz Chróstny has issued first decisions in payment gridlock cases. He imposed financial penalties totalling over PLN 470 thousand on Locotranssped and Havi Logistics companies. President of UOKiK To...
Are you a current or former customer of UPC and the operator collected payments for the activated service "UPC Security Package" despite the lack of your consent? If yes, then you can count on receiving compensation. Are y...
President of UOKiK Tomasz Chróstny proclaimed market allocation by animal feed producers - collusion limited the freedom of product choice for farmers and sellers of milk replacers. President of UOKiK Tomasz Chró...
The Alternet company and the Adblast platform have been recognized as pyramid-like incentive schemes. The decision will make it easier for consumers to recover money before a court. The Alternet company and the Adblast platform have...
Over PLN 3.5 million – this is the sum of penalties imposed by President of UOKiK Tomasz Chróstny on 6 companies which violated consumer rights during commercial demonstrations and on the CEO of one of the sAID companies who obstr...
The President of UOKiK Tomasz Chróstny has made his decision: over PLN 320,000 of the total penalty imposed on MOGO for adopting practices that violate collective consumer interests and the obligation to eliminate their lasting effects....
President of UOKiK Tomasz Chróstny imposed a penalty in the amount of over PLN 375 thousand on two participants in a tender collusion. The entrepreneurs agreed that the more expensive bid from one of them would be awarded. ...
Almost the maximum penalty for each of the three identified practices - in total nearly PLN 450 thousand - was imposed by the President of UOKiK Tomasz Chróstny on Damian Żukiewicz (INVESTPROVIDER) for promoting pyramid-type incentive s...
President of UOKIK Tomasz Chróstny imposed a fine on Profi Credit Polska in the amount of over PLN 4 million for practices that violate collective consumer interests. President of UOKIK Tomasz Chróstny imposed a fine o...
Over 950 decisions concerning protection of competition and consumers, nearly PLN 425 million in fines imposed, more than 800 reasoned opinions issued in court cases. These are just some examples of the UOKIK activities in 2019. ...
Open Life TU Życie engaged in the misselling of unit-linked life insurance to consumers. The President of UOKiK, Tomasz Chróstny, has imposed a penalty on Open Life amounting to more than PLN 20 million. Open Life ...
Tomasz Chróstny, the President of UOKiK, has imposed over PLN 32 million in financial penalties on the largest fitness chains, including Benefit Systems (operator of MultiSport cards) for a competition-restricting collusion scheme that ...
President of UOKiK Tomasz Chróstny has prohibited the acquisition of Eurozet by Agora. The concentration would have resulted in the development of a powerful radio group that would be able to limit competition on the market for rad...
The bank should inform the consumer about increases in fees for account maintenance, transfers, withdrawals from ATMs and other related operations. Customers who do not actively use a bank account may consider using a basic payment ...
In December, President of UOKiK Tomasz Chróstny initiated 28 further proceedings against large companies that are likely to fail to pay their contractors on time. In December, President of UOKiK Tomasz Chróstny initiat...
PZU Życie SA introduces a new definition of chemotherapy in its general terms and conditions of insurance (GTCI) - this is the result of the actions taken by the President of Office of Competition and Consumer Protection. PZU Życie ...
Following the intervention of the President of UOKiK, banks lowered fees for mortgage loan repayment certificates. In the most extreme case, the fee for the 20-year period was reduced from PLN 3 thousand to PLN 50. Following th...
Over PLN 8 million fine for misleading consumers and unfair market practices - President of UOKiK Tomasz Chróstny has issued his decision in the case against Telestrada. The company's representatives were soliciting custo...
President of UOKiK Tomasz Chróstny has obliged Orange Polska company to return consumers’ money outstanding after expiry of the pre-pAID account. This is the decision terminating the last of the four proceedings on forfeiture...
President of UOKiK Tomasz Chróstny has imposed over PLN 723 million fine on the owner of Biedronka stores network. The Jeronimo Martins company was earning unfairly to the detriment of food suppliers. President of ...
More than 4 thousand decisions on anti-competitive practices and more than 12 thousand decisions on merger, demerger and transformations - are the outcome of 30 years of work of the Polish anti-monopoly office. More than 4 thousand ...
"Straight from a overseas manufacturer, at affordable price”. "Our retailers from Asia”. "The customer is an importer of goods”. Before you use the offer of the on-line store that uses such slogans to encourage...
Market allocation, as well as price and tender fixing resulting in higher heat prices in Warsaw. Market allocation, as well as price and tender fixing resulting in higher heat prices in Warsaw. Nearly PLN 120 millio...
Celebrities encouraging you to invest on the Forex market or in cryptocurrencies? Be careful as it may be a scam to extort your money and data. President of UOKiK gives another warning: watch out for offers promising fast, easy, and high ...
70% discount on everything? Second product for free? The sales have just begun! Consumer - do not let yourself be deceived. Check what you need to pay attention to in order not to be swindled. Follow our campaign on Twitter! 70...
President of UOKiK Tomasz Chróstny has charged Bank Handlowy and Bank Pocztowy with failing to properly settle the costs of consumer loans and credits repAID before their due date and with failing to repay money due to the consumers. ...
President of UOKiK Tomasz Chróstny has informed the parties of their reservations about the transaction of Agora taking over Eurozet and indicated that such concentration may lead to the restriction of competition. President ...
On 13 November of this year UOKiK has notified the extension of the AID programmes to the European Union, the objective of which is to support Polish entrepreneurs in relation to the Covid-19 epidemic. The Authority expects the EC to issu...
President of UOKiK Tomasz Chróstny initiated 21 further proceedings against large companies that are likely to fail to timely pay their contractors. A total of 72 proceedings in cases of payment gridlock are already underway. ...
For 13 years, Yamaha Music Europe has been setting minimum prices for resale of musical equipment in online stores in Poland with its distributors. President of UOKiK Tomasz Chróstny imposed a fine of half a million PLN on the comp...
President of UOKiK Tomasz Chróstny intends to penalize not only the originators of pyramid-type incentive schemes, but also those who advertise them. President of UOKiK Tomasz Chróstny intends to penalize not only the ...
The Appol company has been abusing its contractual advantage against apple suppliers by significantly delaying the payments for the completed deliveries of raw material for apple concentrate. President of UOKiK Tomasz Chróstny impo...
Are you a current or former customer of UPC? Did the service provider increase your subscription fee? If yes, then you can count on receiving compensation. Are you a current or former customer of UPC? Did the service provider increa...
President of UOKiK, Tomasz Chróstny, has issued three decisions concerning Getin Noble Bank, questioning the manner of offering GetBack bonds, the use of prohibited clauses and unilateral amendment of agreements. President of the O...
Dear Consumer, do you have a loan and have lost a job or other main source of income? You can take advantage of statutory credit holidays and suspend the repayment of your mortgage and consumer loan for up to three months free of charge. ...
President of UOKiK Tomasz Chróstny has issued subsequent decisions concerning illegal provisions defining the rules for setting exchange rates. President of UOKiK Tomasz Chróstny has issued subsequent decisions concerning il...
H&F Fund from the Cayman Islands granted consent to take over the Center for Electronic Settlements Polish ePayments S.A. The transaction does not pose a threat to security, order or public health. H&F Fund from the Cayman Is...
3rd October, one year passed since the Court of Justice of the EU issued its judgement in Case C-260/18 (Dziubak). The President of UOKiK supports borrowers by initiating administrative proceedings, issuing decisions and relevant opinions. ...
A false pretext for a meeting, no prizes and fake promotions - such techniques are used by the Swiss-Med company from Stęszew to lure consumers to trade shows and sell them overpriced goods. A false pretext for a meeting, no prizes and fa...
President of UOKiK Tomasz Chróstny checks the practices of Eurocash company towards suppliers of agricultural and food products. The allegations concern unfounded collection of additional fees. President of UOKiK Tomasz ...
Tomasz Chróstny, President of UOKiK, has imposed a penalty of over PLN 29 bn on Gazprom, and of over PLN 234 mln on 5 remaining companies participating in the construction of the gas pipeline - as a result of the lack of approval for th...
Banks may not unilaterally amend important terms and conditions of mortgage loan agreements, e.g. methods of determining currency exchange rates. President of UOKiK, Tomasz Chróstny, imposed a fine of over 1.2 million PLN on Raiffe...
President of UOKiK Tomasz Chróstny has obliged Play operator to return consumers’ money outstanding after expiry of the pre-pAID account. President of UOKiK Tomasz Chróstny has obliged Play operator to return con...
President of UOKiK Tomasz Chróstny has declared illegal the clauses concerning the rules of setting exchange rates used for calculating installments of credits indexed to, inter alia, EUR and CHF. President of UOKiK Tomasz Ch...
President of UOKiK Tomasz Chróstny has pressed charges against Infinity Zieleniec Ski&Spa, CGA Invest and Gent Holding group - entrepreneurs building apartments for rent. President of UOKiK Tomasz Chróst...
What are the conditions of cooperation between Allegro and its users? President of UOKiK Tomasz Chróstny has instigated an investigation procedure concerning the practices of Allegro to check whether there might have been any viola...
The President of UOKiK has issued decisions regarding 18 loan companies in relation to settlements in case of early repayment of a consumer loan. The President of UOKiK has issued decisions regarding 18 loan companies in relat...
According to the information held by UOKIK, there might be irregularities on the market of legal AID services that are committed by law firms. According to the information held by UOKIK, there might be irregularities on the market o...
How to choose a schoolbag? What to pay attention to when purchasing a desk and an armchair for a pupil? What parameters should the reflectors meet? UOKiK advises on what to check in the store to provide your child with the comfort of use,...
President of UOKiK Tomasz Chróstny recognised that the provisions applied by Deutsche Bank Polska concerning the mechanism for calculating fees for the issuance of the credit repayment record STATEment are abusive clauses. Pr...
Price at the checkout higher than the one displayed on the shelf or no information about the product price - this is how Biedronka has been violating consumers' rights for several years. President of UOKiK Tomasz Chróstny impos...
Since the outbreak of the epidemic, UOKiK has been monitoring the market of personal protective equipment, cooperating with other institutions and reacting to any emerging irregularities. Moreover, UOKiK is involved in a European project ...
Comfort Med+ was misinforming consumers by sending them invitations to shows and during products presentations. It was also breaching their rights to rescind agreements. The President of the Office of Competition and Consumer Protection (...
Individuals injured by anti-competitive practices may seek redress in the courts. President of UOKiK Tomasz Chróstny reminds that it is of no relevance to the case whether the decision on legal infringement was issued by the Europe...
President of UOKiK Tomasz Chróstny has imposed a penalty of PLN almost 213 mln on Gazprom for failure to cooperate in the investigation conducted in relation to the construction of Nord Stream 2 gas pipeline. President of UOK...
President of UOKiK Tomasz Chróstny warns consumers against investing money in investment notes issued by the Fundusz Hipoteczny Yanok (Yanok Mortgage Fund). President of UOKiK Tomasz Chróstny warns consumers against in...
President of UOKiK Tomasz Chróstny imposed over PLN 114 thousand fine on Quantumlive company. The company invited consumers to sales presentations under the pretext of research, which in fact were of no medical value. This is ...
On 24th July, new investment control regulations came into force. The President of UOKiK is able to protect Polish companies that are of critical importance to order, security or public health. The UOKiK has published a document that guid...
Representatives of Telekomunikacja Stacjonarna misled consumers and did not provide them with complete contracts. President of the Office of Competition and Consumer Protection Tomasz Chróstny imposed a fine on Telekomunikacja Stac...
President of UOKiK Tomasz Chróstny initiated proceedings against commercial retail chains: Auchan Polska, Eurocash, Makro Cash and Carry Polska, SCA Intermarche, i.e. entities that have not remedied the identified irregularities and hav...
A nationwide social campaign initiated by the President of UOKiK kicks off on 15th July. The Office warns against fraudsters and the risk of losing money. Do not let yourself be fooled or deceived: “Check, Read, Ask!” ...
President of UOKiK Tomasz Chróstny issued 4 decisions against Idea Bank, imposed fines totalling over PLN 17.2 million on the bank and ordered to pay PLN 38 thousand in compensation to each consumer who purchased investment certificates...
14 biggest banks apply the refund of a part of fees charged in the case of an early repayment of a consumer credit using the straight-line method, as advocated by the President of UOKiK. 14 biggest banks apply the refund of a part o...
As every year, we kindly remind you what to pay attention to when going on holiday and what rights we have in case of any irregularities. The disparities between the offer and the actual standard of service. Rolada ustrzycka instead...
President of UOKiK Tomasz Chróstny has obliged T-Mobile Polska to return the money outstanding after expiry of the pre-pAID account. Proceedings are pending against Orange Polska and P4, and previously Polkomtel was fined for simil...
In June of this year, the President of the Office of Competition and Consumer Protection (UOKiK), Tomasz Chróstny, initiated proceedings concerning payment backlogs with respect to 51 enterprises which may have the biggest payment ...
As of July 1st, food quality in the entire supply chain will be monitored by the Agricultural and Food Quality Inspection Authority (IJHARS). As of July 1st, food quality in the entire supply chain will be monitored by the Agricultu...
The company Polski Prąd i Gaz used unlawful clauses in their contracts with consumers," declared UOKiK President Tomasz Chróstny. The contested clauses concerned fees for early termination and automatic extension of contracts ...
As a result of actions taken by the Office, consumers are receiving clear and accurate information regarding the cost of a non-legislative moratorium, the so-called commercial credit holidays, and the ability to opt out of such a solution.&nbs...
The European Commission issued a positive decision on an AID scheme that provides for granting public AID to entrepreneurs in the form of capital investments, i.e. the so-called capital shield. The European Commission issued a posit...
Before the long weekend, we would like to remind consumers that they themselves can check the fuel quality at inspected stations. All you have to do is check the map at the website of the Office of Competition and Consumer Protection. ...
The Sejm has adopted provisions to protect borrowers and Polish companies. A person who has lost their main source of income will be able to suspend the repayment of a loan for three months. Polish companies crucial to public safety,...
Last Friday, the European Commission approved an AID scheme for large companies. The entrepreneurs will receive PLN 7.5 billion. The negotiations were conducted by UOKiK and PFR (Polish Development Fund). Last Friday, the ...
Immediately following the intervention of President of UOKiK Tomasz Chróstny, the largest players on the agri-food market repAID their arrears towards minor contractors for an amount of PLN 400 million. Proceedings are pending that...
Consumers have complained that the tags in Biedronka chain stores are misleading about the country of origin of fruit and vegetables. President of UOKiK Tomasz Chróstny has initiated proceedings in which he accused the chain owner ...
A three-month credit holidays and protection of Polish companies against hostile takeovers – these are the new proposals for the so-called Anti-Crisis Shield that the government has adopted today, and which were created with the particip...
The President of the Office of Competition and Consumer Protection is continuing the investigation concerning the so-called credit holidays granted by banks. The President of the Office of Competition and Consumer Protection is cont...
The President of the Office of Competition and Consumer Protection, Tomasz Chróstny, has found that the company used unfair market practices when offering and selling corporate bonds. “Safe investment”, “sta...
UOKiK President Tomasz Chróstny issued his position on the annexes to the so-called credit holidays. In the opinion of the UOKiK President, there are no grounds for including provisions concerning confirmation of the debt balance i...
UOKiK President Tomasz Chróstny investigates the rules under which banks grant credit holidays. During the epidemic, the annexes concerning “credit holidays” must not be used to take advantage of credit borrowers' d...
In time of uncertainty in financial markets, we should cautiously approach high risk-free profit offers. The President of UOKiK, Tomasz Chróstny, advises how to protect against fraudsters who want to exploit our fear of coronavirus...
Tomasz Chróstny, President of the Office for Competition and Consumer Protection, made the decision to appoint a team that will investigate the rise in the prices of food and hygiene products. Tomasz Chróstny, Presiden...
On March 15th, we celebrated the Global Consumer Rights Day – it’s a holiday for all of us. In the current emergency situation caused by the coronavirus, consumer rights gain a new dimension. I appeal for calmness and sol...
The president of the Office of Competition and Consumer Protection, Tomasz Chróstny, strengthens cooperation with the General Counsel to the Republic of Poland. In major cases, the General Counsel to the Republic of Poland will act...
Did you take out a payday loan and pAID it back ahead of time? Or maybe you took out a consumer credit for the purchase of household appliances and settled it before the end of the contract? Verify whether you have received a linearly proporti...
Last friday, the President of UOKiK, Tomasz Chróstny, has initiated proceedings on unfair conduct of wholesalers supplying personal protective equipment to hospitals. Last friday, the President of UOKiK, Tomasz Chróstn...
Instead of the promised quick earnings on car rental, consumers have problems at the bank. The President of UOKiK, Tomasz Chróstny, penalised Praebeo and Auto Rentier for unfair market practices. The prosecutor's office is...
The President of UOKiK, Tomasz Chróstny, initiated proceedings against Fellowes Polska. For many years, the company probably have been imposing office equipment prices on shops. The President of UOKiK, Tomasz Chró...
From 1 July, food quality inspections will be unified in one specialized institution - the Commercial Quality Inspection of Agricultural and Food Products (IJHARS). At present, food quality in shops is checked by the Trade Inspection Auth...
Tomasz Chróstny, the President of the UOKiK, has approved the takeover of control over PHZ Baltona by Polish Airports STATE Enterprise. The transaction shall not result in a restriction of competition. Tomasz Chró...
Coping with irregularities on the agri-food market is one of the UOKiK's priorities. UOKiK's decisions help farmers get pAID faster for their products. Coping with irregularities on the agri-food market is one of the UO...
Have you repAID a consumer credit earlier? The financial institution must refund you a proportionate share of the fees charged. UOKiK issued decisions regarding the next 3 companies: Vivus Finance, Zaplo and Bank Pocztowy. Have...
Luxinvest, Quantum International and Quantum sp. z o.o. - these companies could have created a pyramid-based promotional scheme. The Office has presented charges against the companies. Luxinvest, Quantum International and...
Consumer, beware of the so-called investment mortgage notes. When the note issuer declares bankruptcy, you may not get your money back. This is a new way to raise capital which as a mechanism is risky for consumers. Consum...
UOKiK punished Pollana Med and MEDISPOL (currently: Radnar) for infringing consumer interests. This is another action of the Authority in the fight against unfair presentations. UOKiK punished Pollana Med and MEDISPOL (currentl...
UOKiK is verifying whether mobile operators return unused funds to consumers when the pre-pAID account expires. The Authority issued the first decision in this matter. UOKiK is verifying whether mobile operators return un...
Consumer, beware of companies that offer leasing instead of selling electronic equipment. UOKiK receives complaints about stores that may not provide sufficient information about the nature of the contract concluded with the consumer - wh...
Idea Bank practised misselling, i.e. it offered GetBack bonds to consumers in a way not adapted to their needs - concluded the President of UOKiK, Tomasz Chróstny. The President of UOKiK ordered to pay compensation to the wronged p...
Prime Minister Mateusz Morawiecki appointed Tomasz Chróstny as the President of the Office of Competition and Consumer Protection (UOKIK). Tomasz Chróstny has been the Vice President of the office so far. Prime Mi...
The Dino Polska supermarket chain took over some of the Domex-Kuśnierek assets without consent. The Office imposed a fine on the company. The fine totalled PLN 100,000. The Dino Polska supermarket chain took over some of t...
Getin Noble Bank uses prohibited clauses in template annexes to agreements concerning mortgages indexed to Euro and Swiss franc exchange rates. UOKiK questioned provisions concerning determination of exchange rates, based on which instalm...
De minimis AID is mainly granted to micro, small and medium-sized enterprises. Last year, 253 thousand entities received such AID. De minimis AID is mainly granted to micro, small and medium-sized enterprises. Last year, ...
Fine imposed on Polkomtel by President of UOKiK totalled over PLN 50 million. Consumers who pAID for internet access had to pay extra for watching videos and listening to the radio online. Fine imposed on Polkomtel by President...
On paper it looks like a consortium, but in fact it is bid rigging. President of UOKiK imposed fines on such entrepreneurs totalling almost PLN 2.7 million. On paper it looks like a consortium, but in fact it is bid rigging...
UOKiK is investigating insurance complaint bureaus that help their clients pursue claims under contracts for saving insurance policies, mortgages and GetBack corporate bonds. President of the Office has already passed his first decisions on t...
An investigation into manipulation of emissions level indicators in cars belonging to the Volkswagen concern has reached the final stage. The President of the Office for Competition and Consumer Protection (UOKiK) has finished analysing t...
UOKiK initiated proceedings against the sports equipment distributor - Spokey. UOKiK initiated proceedings against the sports equipment distributor - Spokey. Since at least 2010, Spokey could set minimum prices at which its pa...
STATE AID in 2018 amounted to PLN 26.21 billion. STATE AID in 2018 amounted to PLN 26.21 billion. The highest-value support was given to: Spółka Restrukturyzacji Kopalń (Restructuring Mines SA), PGE Górnic...
Over 475,000 advice, 52,000 interventions with entrepreneurs, legal assistance in nearly 4,000 cases - these are the effects of consumer ombudsmen’s operations in 2018. Over 475,000 advice, 52,000 interventions with entreprene...
UOKiK laboratories examined whether windshield washer fluids and car radiator fluids are safe. Only 3 of 36 tested samples were inconsistent with the requirements or the manufacturer's declaration. UOKiK laboratories examin...
The effects of CJEU judgment C-260/18 apply to any contract containing prohibited clauses. Banks cannot demand remuneration for the use of capital in case of cancellation of the agreement - explains UOKiK President Marek Niechciał. ...
890 decisions in the field of competition and consumer protection, over PLN 19 million of imposed penalties, over 700 significant opinions issued in court cases. These are just some examples of UOKiK's activities in 2018. 8...
The President of UOKiK notified the public prosecutor's office of possible irregularities in business activity of companies belonging to the Gent Holding group. They encourage consumers to invest in real eSTATE for rent in private dor...
The President of UOKiK warns against the Omega system promoted by Nautilius Investment from the United Arab Emirates. It might be a pyramid scheme and you might lose your money. The President of UOKiK warns against the Omega sy...
At the beginning of 2019, the Trade Inspection checked foods sold in bulk. It questioned almost two thirds of the products. Most of the reservations concerned labelling. At the beginning of 2019, the Trade Inspection check...
UOKiK has issued decisions regarding early repayment of consumer loans. The Office decided that in such a situation the companies iCredit and Optima should proportionally reduce all loan-related costs borne by consumers. UOKiK has is...
“Black Friday” and “Cyber Monday” are embedded in the retail calendar for good and are officially regarded as the beginning of Christmas shopping season. It is worth knowing what sellers are obliged to do, and thus what...
The UOKiK gave consent to Centrum Rozliczeń Elektronicznych Polskie ePłatności taking over BillBird. The Office conducted a market study. The UOKiK gave consent to Centrum Rozliczeń Elektronicznych Polskie ePłatności taking ove...
Shorter foamed polystyrene boards durability and worse thermal insulation parameters than declared by the manufacturer. The Yetico company misled consumers as to the properties of its products, as a result, customers could suffer signific...
Banks cannot freely change significant terms of loan mortgage agreements. The President of UOKiK levelled charges against Getin Noble Bank and Raiffeisen Bank International. Banks cannot freely change significant terms of loan ...
UOKiK has initiated phase two of three cases concerning takeover of Tesco stores by Kaufland Polska Markety. This concerns locations in Lublin, Wrocław and Warsaw. A market survey is necessary in these proceedings. UOKiK h...
Have you made a complaint or claim about Nowa Telefonia impersonating your current operator? The company will pay you PLN 60 in compensation, refund the penalty for contract termination or allow you to terminate the contract at no cost. &...
More expensive at the counter than indicated by the price placed next to the goods and the lack of information about the price next to the product on the shelf - these are UOKiK's allegations towards Jeronimo Martins Polska, owner of store...
The President of the Office of Competition and Consumer Protection (UOKiK) appeals to telecommunications companies to provide reliable information on the actual price of services. Have you thought that you had found an at...
The first and the highest fine for unfair use of contractual advantage over farmers. UOKiK imposed a fine amounting to over PLN 8.3 million on T.B. Fruit Polska. The first and the highest fine for unfair use of contractual adva...
“Polish” garlic from Egypt, onions coming from several countries at the same time? These are vegetables we can buy in our stores. The Trade Inspection has checked the labelling of fruit and vegetables in terms of the coun...
The Office of Competition and Consumer Protection issued a decision regarding bid rigging. Entrepreneurs’ strategy involved putting bids in and retracting them. Poczta Polska was the injured institution. The Of...
Lack of escrow accounts that secure consumers’ money, reasonable doubts as to the reliability of promises of high profits and the related risk – these are examples of threats related to investing in apartment and condo hotels. ...
Have you taken out a loan with Aasa and repAID it early? Make a complaint and request a refund of a proportional part of the preparation fee. UOKiK STATEd in its decision that it was illegal for the company to retain this money and ordere...
On 1 January 2020, a series of regulations limiting payment gridlocks will become effective. Debtors who are behind with payments towards their contractors still have 100 days to fulfil their financial obligations. On 1 January...
Penalties for breaching the geo-blocking ban and access to fiscal secrets. These are the most important changes to the Act on Competition and Consumer Protection. Some of the changes already came into effect on 17th September. ...
UOKiK imposed fine in the amount of PLN 45,000 on the company GELDOR form Rybnik operating websites that offer pseudo-loans. “Three quick steps to cash”, promises the GELDOR company from Rybnik opera...
The CJEU has given a ruling of great importance to individuals who incurred consumer credits. The EU Court of Justice ruled that if one pays back their consumer credit ahead of schedule, the bank must give us all its costs proportionately...
Omega, Hybrid Cykler, Alternet & AdBlast, Team-Coin - watch out for them as these can be pyramid schemes. Omega, Hybrid Cykler, Alternet & AdBlast, Team-Coin - watch out for them as these can be pyramid schemes. T...
Prime Minister Mateusz Morawiecki appointed Tomasz Chróstny as the Vice President of the Office of Competition and Consumer Protection (UOKIK). Prime Minister Mateusz Morawiecki appointed Tomasz Chróstny as the Vice Presiden...
Lack of competition, higher fees for waste processing and storing – these are the main reasons for the increase in waste management prices in the last two years. UOKiK has published a report on this matter. Lack of competition,...
Differences between offers presented by travel agencies and the actual standard of service or changes of flight times – such issues are being reported to UOKiK. We would like to remind you that in case of any irregularities, the con...
Prizes for everyone. Drawing of attractive gifts. This is how Exito from Opalenica encouraged consumers to take part in trade shows. However, prizes did not exist, and customers had to pay for gifts. The President of UOKiK imposed a ...
According to the President of UOKiK, Idea Bank misled consumers when selling GetBack corporate bonds. The decision issued by UOKiK will provide victims with solid support when pursuing claims. This is not the end of actions taken by ...
Faster payments for fruit growers from Real. Changes in Polish and EU regulations. These are examples of the latest UOKiK activities oriented at farmers. Faster payments for fruit growers from Real. Changes in Polis...
Does your contractor fail to pay for services rendered? Soon, UOKiK will impose fines on such unreliable entrepreneurs. The act on counteracting payment backlogs is about to be adopted by the parliament. Find out more about UOKIK&rsq...
Change in apartment surface area, reduced fines for delays, authorization regarding the use of common parts of premises. These are provisions applied by the company 3DOM in standard contracts provided to potential buyers of apartments at ...
No chicken in dog food marked as “with chicken” or no beef in cat food labelled “with beef”? It is possible. This is the result of pet food inspection carried out by the Trade Inspection. Irregularities were f...
De minimis AID is a form of support for companies that does not require notification to the European Commission. In 2017, PLN 6.74 billion of de minimis AID was granted, 95% of which went to micro-, small and medium-sized enterprises. ...
The company Netia solicited consumers although it did not have their consent to do so. Consumers can now claim compensation. Read the decision (available only in Polish) issued by the President of UOKiK to find out who may seek it an...
UOKiK conducted searches in the office of the Iveco truck manufacturer in Poland and branches of Iveco in Poland. UOKiK conducted searches in the office of the Iveco truck manufacturer in Poland and branches of Iveco in Poland. ...
STATE AID in 2017 amounted to almost PLN 41 billion. In 2018 - to PLN 26 billion. More and more money, for instance for investments, goes to micro-, small and medium-sized enterprises. STATE AID in 2017 amounted to almost PLN 41 bill...
According to the Trade Inspection investigation, a visit bars or restaurants at railway or petrol stations may be an unpleasant surprise in 87 cases out of 100. We would like to remind you of your rights. According to the Trade Insp...
UOKiK conducted searches at the offices of companies from the IT sector. UOKiK conducted searches at the offices of companies from the IT sector. The searches were linked to an investigation as part of which the authorit...
Orange Polska, SGI, Vex. These companies have been subject to court judgements in cases concerning UOKiK's consumer protection decisions. Orange Polska, SGI, Vex. These companies have been subject to court judgem...
The Office of Competition and Consumer Protection (UOKiK) has commenced the second stage of proceedings concerning the takeover of BillBird by Centrum Rozliczeń Elektronicznych Polskie ePłatności. The Office of Competitio...
What to do when my scooter breaks? – asks a preschooler. How to safely invest money? – a high-school student wonders. What to do when my scooter breaks? – asks a preschooler. How to safely invest money? &ndash...
Polkomtel illegally charged fees above the subscription fee, for nine automatically activated services, such as e.g. „Czasoumilacz” or „Serwis wyświetlacza.” Polkomtel illegally charged fees above the s...
UOKiK searched the seat of Fellowes Polska, an enterprise selling office equipment. It was related to pending explanatory proceedings, in which the Office checks whether prices have been fixed on this market. UOKiK searche...
The company Döhler committed itself to change practices it has applied to fruit suppliers. As a result, farmers will be pAID faster for their products. This is the effect of the UOKiK’s decision. The compan...
The Office of Competition and Consumer Protection (UOKiK) issued an approval for acquisition, by BP Europa, of control over Arge Paliwa and Arge Nieruchomości. The Office of Competition and Consumer Protection (UOKiK) issued an...
Did Solgar Polska dictate prices of dietary supplements on retailers? Could consumers buy these products at lower prices? Did Solgar Polska dictate prices of dietary supplements on retailers? Could consumers buy these...
The electricity and gas seller cannot punish consumers for terminating the contract before its expiration. It is also unacceptable to automatically extend contracts for a definite period of time. The electricity and...
Home Broker, Orange Polska, Allegro. As for these enterprises, the court upheld the decision of UOKiK regarding the protection of consumers’ collective interests Home Broker, Orange Polska, Allegro. As f...
Idea Bank, ITI Neovision, Go Ride Serwis, Potenza di Lana. These enterprises were subject to court judgements following UOKiK’s decisions in the field of competition protection. Idea Bank, ITI Neovision, Go Ride Serwi...
The European Parliament voted for solutions on dual quality of products. This means better consumer protection and reasonable law for Polish enterprises. The European Parliament voted for solutions on dual quality of products. ...
UOKiK checked how much food producers, agents and retailers earn on vegetables and fruit. It turned out that in extreme cases a farmer receives only a dozen or so percent of the price that consumers pay at stores. UOKiK che...
The President of UOKiK STATEd that Dannte violated consumers’ collective interests. The enterprise sold a water revitalizer, but signed contracts for water installation extension. The President of UOKiK STATEd that Da...
Truck dealers could have established a cartel which controlled the Polish market since 2011. As a result, car buyers might have pAID higher prices and have been deprived of the opportunity to choose a seller. Truck dealers...
Facebook will be more informative about the rules according to which it provides services to consumers. This is an example of one of the conditions negotiated by the European Commission and the Member STATEs. Facebook will...
A consumer workshop on alternative dispute resolution and a quiz will start on Monday afternoon. For more information go to: www.biedronka.pl A consumer workshop on alternative dispute resolution and a quiz will start on Monday afternoon....
UOKiK warns consumers against systems operating on the FutureNet portal and the FutureAdPro advertising platform - these may be pyramid schemes. UOKiK warns consumers against systems operating on the FutureNet portal and the Fu...
Consumer ombudsmen have been helping for twenty years. UOKiK awarded thirty of them. Every eighth Pole has already taken ombudsman’s advice. Consumer ombudsmen have been helping for twenty years. UO...
In the third quarter of 2018 the Trade Inspection checked materials and products intended for contact with food. In the third quarter of 2018 the Trade Inspection checked materials and products intended for contact with food. ...
Ferratum Finanse loan company set loan conditions that were difficult to meet. As a result, contracts were terminated, and Ferratum Finanse imposed a fine on its clients in the amount of PLN 2 000, thus earning profits. Fe...
Invitation to a product show under the pretext of free medical examination, non-existent special offers or contests in which one must make a purchase to receive a prize. These are common practices used during product demonstrations. ...
Inco Group, PKP Cargo, the Swatch Group (Poland). These enterprises were subject to court judgements on UOKiK’s decisions in the field of competition protection. Inco Group, PKP Cargo, the Swatch Group (Poland). ...
Provident Polska, Polkomtel, Multimedia Polska. These enterprises were subject to court judgements on UOKiK’s decisions in the field of competition protection. Provident Polska, Polkomtel, Multimedia Polska. These enterpr...
Prices for consumers must include all taxes. Energy Match quoted amounts in the price list, to which it later added VAT on invoices. Prices for consumers must include all taxes. Energy Match quoted amounts in the pri...
UOKiK made its first decision about the sale of GetBack corporate bonds: Polish Brokerage House (Polski Dom Maklerski) is to pay PLN 2 million fine. UOKiK made its first decision about the sale of GetBack corporate bonds: Polish Brokerage...
Senior citizens! Watch out for CMSE sp. z o.o., which invites people to free-of-charge tests and then sells expensive medical packages. Senior citizens! Watch out for CMSE sp. z o.o., which invites people to free-of-charge tests and then ...
HotAwards and HotPrizes services were promoted in such a way as to suggest to consumers that they were participating in a contest. As a matter of fact in order to “win”, it would be necessary to send SMS messages costing altogethe...
Black Red White advertisements from June 2017 were misleading. UOKiK imposed a penalty of over PLN 260 thousand on the company. Black Red White advertisements from June 2017 were misleading. Posters, billboards, and flyers with...
No need to leave your house, no need to incur any costs - you can quickly solve your problem about the purchase of food or beverages. No need to leave your house, no need to incur any costs - you can quickly solve your problem ...
UOKiK warns: watch out for bogus loan services. GELDOR Artur Karwot business entity runs at least 81 of such services. In spite of appearances, it does not offer loans but it collects personal data and charges non-returnable fees instead...
The President of UOKiK has issued a decision concerning promotional terms and conditions applying to mortgage loans. DNB Bank customers will receive a refund of the higher margin and increased account fees. The President o...
Incorrect product markings are the most frequent reason behind reservations concerning traditional light bulbs and lighting fixtures. Incorrect product markings are the most frequent reason behind reservations concerning traditional...
UOKiK has initiated proceedings against Dannte. The entrepreneur was selling water revitalizers, and the agreements concluded were concerned with expansion of the water supply system. UOKiK has initiated proceedings agains...
Energetyczne Centrum filed for bankruptcy and is no longer selling electricity and gas. Consumer – if you have been paying this company for electricity or gas since the middle of September to date, you can get your money back. ...
Promed (previously NMedical, NovuMedical) invites people to have medical tests, which turn out to be a trade show. The company refuses to let the client withdraw from the contract. Promed (previously NMedical, NovuMedical)...
You can get a flat having only PLN 5,000 – that is how the Polish Social Housing Programme was tempting potential buyers in its leaflets and on its website. You can get a flat having only PLN 5,000 – that is how the...
An unwanted gift? It is up to the vendor to accept a return. A failed event, hairdo or makeup? File a complaint. UOKiK offers advice on how to avoid problems in the Christmas-New Year rush. An unwanted gift? It is up to th...
UOKiK has instituted proceedings against One Debt Partners. The company collected debts from persons who had been earlier misled by PGT, a telecommunications operator. UOKiK has instituted proceedings against One Debt Partners....
Lambii, Primax Medic. These are the enterprises which were subject to court judgements regarding UOKiK decisions in the area of consumer protection Lambii, Primax Medic. These are the enterprises which were subject t...
There shall be no more divergences in interpretation: upon having amended the contract concluded by phone or on-line, you can withdraw therefrom within 14 days. There shall be no more divergences in interpretation: upon havin...
Once again, a court confirmed that consumers were mislead during the sales of insurance capital fund (ICF) unit-linked insurance policies. Once again, a court confirmed that consumers were mislead during the sales of insurance ...
The Trade Inspection Authority has controlled registered products, such as “szynka szwarcwaldzka” (ham), “ser koryciński” (cheese) and “kiełbasa lisiecka” (sausage). The Trade Inspection Auth...
The President of UOKiK has initiated proceedings against Yamaha Music Europe. The Authority suspects that the Company was illicitly fixing prices of music equipment with online sellers. The President of UOKiK has initiated...
GetBack and Vex violated consumer rights while enforcing debts. The President of UOKiK imposed fines on both companies. One of the allegations concerns informing neighbours, family, etc. about debt. GetBack and Vex vi...
UOKiK has issued reservations regarding the takeover of ACP Europe and Eurocylinder by Air Products. The concentration may result in restriction of competition. The reservations are by no means determinative of the possible final ruling ...
Black Friday and Cyber Monday are specific days on which real bargains may be found in-store and online, both in Poland and abroad. Remember that you have the right to file a complaint regarding any product purchased on sale. Black F...
Varitex, a developer from Łódź, failed to inform purchasers of houses on the Srebrna Ostoja housing eSTATE that a warehousing and logistics complex and production facilities may be built in the neighbourhood. Varitex, a developer f...
UOKiK suspects attempts at collusion in the case of at least a dozen or so tenders. In three proceedings, it brought charges against eight entrepreneurs. UOKiK suspects attempts at collusion in the case of at least a dozen or so tend...
Launch of an educational platform for consumers and training for ombudsmen. Visit www.portaledu.lidl.pl. These are activities of the discount chain Lidl Polska started in connection with implementation of UOKiK’s decision. ...
PZU na Życie was refusing to pay life insurance benefits. These activities raised doubts of UOKiK. PZU na Życie was refusing to pay life insurance benefits. The Company was claiming that death, surgery or incapacity ...
Eden Finance, Polkomtel. These are the undertakings that were subject to judicial decisions following UOKiK's decisions concerning consumer protection. Eden Finance, Polkomtel. These are the undertakings that were sub...
The President of UOKiK initiated proceedings against Centrum Medyczne Rehabilitacji i Fizjoterapii – formerly known as MedicalM2. The President of UOKiK initiated proceedings against Centrum Medyczne Rehabilitacji i Fizjo...
Loan rolling - is the major allegation against Złotówka group companies (Bis, Duo, Three). Loan rolling - is the major allegation against Złotówka group companies (Bis, Duo, Three). Failure to refund some cr...
The European Commission has prepared a package of amendments to enhance the protection of consumer rights. The European Commission has prepared a package of amendments to enhance the protection of consumer rights. They include issue...
Be aware of companies that charge fees for providing addresses. Make sure the broker has verified the technical condition and legal status of the flat. Be aware of companies that charge fees for providing addresses. Make sure t...
UOKiK has compared, for the first time, the quality of products offered to consumers from Poland and Western Europe. We verified the quality of 101 products. Significant differences were identified in 12 of them. UOK...
Invest-Net Braniewski Tomasz, Nobilon Marek Bednarz, Bracia Strzelczyk Witold Strzelczyk. These are the undertakings that were subject to judicial decisions following UOKiK's decisions concerning consumer protection In...
The Trade Inspection Authority verified whether prices of soft fruits at purchasing centres were set in accordance with the law. The Trade Inspection Authority verified whether prices of soft fruits at purchasing centres were set in accor...
UOKiK has issued two decisions concerning Goldsaver, which offers purchase of investment gold. Once again we warn consumers against imprudent investment of their money. UOKiK has issued two decisions concerning Goldsaver, ...
Another UOKiK action which will improve the situation of farmers. This week, the Authority has initiated proceedings against Döhler. The accusations pertain to too long payment terms and unclear rules for setting fruit prices. &...
If a bank introduces loan related account fees, it must ensure the consumer can close the account at no cost. Deutsche Bank Polska forgot about it. If a bank introduces loan related account fees, it must ensure the c...
Alior Bank, Bank Millennium, BZ WBK, Deutsche Bank, Idea Bank, Pekao SA, and Plus Bank incorrectly notified of changes in fees. Seven proceedings are still under way. Alior Bank, Bank Millennium, BZ WBK, D...
The Standing Committee of the Council of Ministers adopted an amendment to the Act on the Unfair Use of Contractual Advantage. The Standing Committee of the Council of Ministers adopted an amendment to the Act on the Unfair Us...
Consumers from Podkarpacie pAID PLN 10.50 per kilogramme of raspberries, while at the same time in Zachodniopomorskie, it cost three times as much. Consumers from Podkarpacie pAID PLN 10.50 per kilogramme of raspberries, while ...
Bank Millennium failed to comply with the court decisions which ruled that clauses on charges for low down payment insurance on loans indexed to the Swiss franc were abusive. Bank Millennium failed to comply with the court deci...
The President of UOKiK initiated proceedings against Nowa Telefonia. The President of UOKiK initiated proceedings against Nowa Telefonia. According to consumer complaints, the company’s representatives may misrepresent t...
Do insurers abide by laws regulating the insurance business? Do insurers research their customers' needs? Do they retain most of their customers' savings when they decide to terminate the agreement? Do insurers abide by laws ...
The Trade Inspection Authority has checked whether the baby beds, cradles, playpens and baby carriers are safe. Inspectors examined 343 batches of products and detected irregularities in almost 35 per cent of them. The Trade Inspecti...
The President of UOKiK has verified the rules for charging debt collection fees by financial institutions. All entrepreneurs should keep in mind that these fees must correspond to the costs they actually incurred, e.g. when sending a letter. ...
UOKiK approved the acquisition of Balex Metal by Joris Ide. The proceedings conducted and the market study demonstrated that the concentration will not result in a restriction of competition. UOKiK approved the acquisition...
Terg, Polmlek Grudziądz, PTS, T-Mobile. These are the undertakings that were subject to judicial decisions following UOKiK's decisions concerning consumer protection Terg, Polmlek Grudziądz, PTS, T-Mobile. These ...
The Office of Competition and Consumer Protection receives many complaints and inquiries about Profi Credit Polska. The Office of Competition and Consumer Protection receives many complaints and inquiries about Profi Credit Polska. ...
Dear Consumer, have you concluded a contract online with a trader from Poland or another EU country and would like to file a complaint? Dear Consumer, have you concluded a contract online with a trader from Poland or another E...
For the ninth time now, approximately 50 different institutions jointly remind consumers what to look out for during the holiday season. For the ninth time now, approximately 50 different institutions jointly remind consumers what to look...
Polski Prąd i Gaz, Raiffeisen. These are the undertakings that were subject to judicial decisions following the UOKiK’s decisions concerning consumer protection Polski Prąd i Gaz, Raiffeisen. These are the unde...
Trade Inspection Authority investigated foods for young children, athletes and people on a diet. Inspectors had reservations about only 9.4 percent of investigated products. Trade Inspection Authority investigated foods for young chi...
“Promotion ends today” – proclaimed the adverts for the Green Magma dietary supplement; however, in fact the promotion lasted for a period of two years. “Promotion ends today” – proclaimed the adverts f...
Small elements in rattles, too many phthalates in dolls, plush toys with burst seams – such are the irregularities detected by the Trade Inspection Authority. Small elements in rattles, too many phthalates in dolls, plush toys with ...
Dolz Finance, Polkomtel, Telekomunikacja Novum. These are the undertakings that were subject to judicial decisions following the UOKiK’s decisions concerning consumer protection Dolz Finance, Polkomtel, Telekomunikac...
The Office of Competition and Consumer Protection warns: watch out for the financial intermediary: Piotr Kopczyński Twoje Finanse. The suspicious intermediary operates in Lower Silesia. The Office of Competition and Consum...
The Trade Inspection Authority has examined 282 batches of barbecues and firelighters. The inspectors were dissatisfied with 18 percent of them. The Trade Inspection Authority has examined 282 batches of barbecues and firelighters. ...
Haddock instead of cod, mutton kebab without mutton, oscypek replaced with rolada ustrzycka were among the dishes offered by restaurants, fast-food bars and fish and chip shops in tourist destinations. Haddock instead of cod, mutton kebab...
Obligation to release all milk from the farm, under pain of penalty. This is not a description of a 16th century Polish village, but an agreement concluded between a milk processing facility and a farmer in 2018. Obligation t...
Last year, the Trade Inspection Authority questioned 2.34 per cent of liquid fuel samples controlled at randomly selected entrepreneurs. Last year, the Trade Inspection Authority questioned 2.34 per cent of liquid fuel samples controlled ...
The advertisements used by T-Mobile in its campaign “The first true no limit” concerning the Heyah network was liable to mislead consumers. The advertisements used by T-Mobile in its campaign “The first true no limit&rdq...
Twoja Telekomunikacja is a company which would pose as the existing service provider in order to induce consumers to sign a contract. Twoja Telekomunikacja is a company which would pose as the existing service provider in orde...
Four dawn rAIDs since the beginning of the year. UOKiK has inspected distributors of photographic equipment, compressors, vehicles and components as well as marketing agencies. Four dawn rAIDs since the beginning of the year. U...
The Trade Inspection Authority examined 330 batches of children’s clothing. The inspectors questioned the safety of more than 38% of the garments. The Trade Inspection Authority examined 330 batches of children’...
Excessive commission and soliciting consumers to borrow more money than they could repay are violations of the principles of decency. Excessive commission and soliciting consumers to borrow more money than they could repay are ...
The Trade Inspection Authority checked 437 batches of natural mineral water, spring water and beverages commonly referred to as "flavoured water”. The Trade Inspection Authority checked 437 batches of natural mineral water, spr...
The judicial decisions made as a follow-up to the UOKiK decisions on competition protection pertained to the following undertakings: Sfinks Group, Terg, PKP Cargo. The judicial decisions made as a follow-up to the UOKiK decisio...
The President of UOKiK issued a decision concerning Multimedia Polska. The company will refund its customers 2-month subscription fee and provide them with 50 minutes for calls or 5 GB of data transfer. The President of UO...
March 15 is celebrated as the World Consumer Day. Digitisation of our everyday lives and protection of the rights of e-consumers - these were the leading topics of the congress co-organized by UOKiK to celebrate the occasion. ...
Unfair practices of undertakings which take advantage of elderly persons’ trust, their credulity or ignorance of consumer law are something we must eliminate. “Unfair practices of undertakings which take advantage of elderly perso...
“Free first loan up to PLN 2,000” and “get your loan in 15 minutes” were the catchphrases used by the Net Credit and Incredit loan companies. “Free first loan up to PLN 2,000” and “get your loan i...
Nearly 1.5 million toys have been inspected, with 700,000 out of them questioned and 30,000 destroyed Nearly 1.5 million toys have been inspected, with 700,000 out of them questioned and 30,000 destroyed - these are the results of a joint...
Sales representatives were offering annexes to existing agreements and reduced electricity bills. Instead, the consumers signed agreements with new providers and were paying more. Sales representatives were offering annexes to ...
The decoy is free medical examination, which takes 10-20 seconds, home rehabilitation, lectures on a healthy lifestyle, gifts, and even John Paul II - all in order to convince elderly, sickly people to purchase. The decoy is fr...
Bank Millennium automatically added a pAID "Security Package" service to the payment cards. Consumers had no choice - UOKiK determined this as a potentially unfair market practice. Bank Millennium automatically a...
UOKiK checked whether the “cards for PLN 0” really cost nothing. The cards were free only when a bank posted the operation, even though the consumer made payments in the required quantity or value. UOKiK ...
The advertisements of Magmisie, a dietary supplement, suggested that lack of magnesium is a common cause of children’s problems with concentration, and that it could be eliminated by eating jellies. The advertisements of...
The municipal and district consumer ombudsmen conducted nearly half a million counselling sessions in 2016. The municipal and district consumer ombudsmen conducted nearly half a million counselling sessions in 2016. The g...
Laboratory tests reveal a filtering half-mask (called an “anti-pollution” half-mask) that lets harmful dusts pass through and a carbon monoxide sensor that fails to sound an alarm when carbon monoxide is released. L...
An accidental meeting of the managers of competing companies marked the beginning of a collusion that lasted several years. An accidental meeting of the managers of competing companies marked the beginning of a collusion that l...
The Trade Inspection Authority has audited 83 catering companies that prepare meals for hospitals, schools, orphanages and sanatoriums. The Trade Inspection Authority has audited 83 catering companies that prepare meals for hospitals, sch...
The DOM Polska company has failed to provide information on a contemplated concentration scheme as requested by the President of UOKiK. The concentration scheme involved the takeover of control over LOB by ASSA ABLOY Entrance Systems. The...
The Trade Inspection Authority thoroughly examined dietary supplements. The Trade Inspection Authority thoroughly examined dietary supplements. It checked how they were labelled, whether manufacturers did not mislead consumers and w...
UOKiK is working on an amendment to the Developer Act. The aim is to offer even better protection for those purchasing apartments. UOKiK is working on an amendment to the Developer Act. The aim is to offer even better protectio...
The President of the UOKiK has presented a reasoned opinion in the “TU na Życie Europa” (Europa Life Insurance Association) case. The President of the UOKiK has presented a reasoned opinion in the “TU na Życie Europa&rdq...
UOKiK has quashed an arrangement between manufacturers of wood-based panels used to produce furniture. Cartelists were fixing prices and exchanging confidential information over the period of nearly four years. UOKiK has quashed an arrang...
The President of the UOKiK warns: watch out for frauds and alternative “investments” which can use the model of pyramid schemes. The President of the UOKiK warns: watch out for frauds and alternative “investments” ...
840 decisions concerning protection of competition and consumers. Financial penalties amounting to nearly PLN 107 million 840 decisions concerning protection of competition and consumers Financial penalties amounting to nearly...
The Trade Inspection Authority checked the quality of fish, seafood and products made from them. It identified irregularities in over 70 per cent of stores and warehouses. The Trade Inspection Authority checked the quality of fish, s...
UOKiK examined the quality of butter in laboratories. Despite the high price, butter is not adulterated with vegetable fats. UOKiK examined the quality of butter in laboratories. Despite the high price, butter is not adulterate...
The President of UOKiK has analysed the manner in which Euro Bank, Bank Handlowy and Bank Ochrony Środowiska notify their customers of the changes made to their fees and charges. The President of UOKiK has analysed the manner in which Eur...
Polkomtel, Apolandia.com. These are the undertakings that were subject to judicial decisions following UOKiK's decisions concerning consumer protection Polkomtel, Apolandia.com. These are the undertakings that were subject ...
UOKIK has adopted three decisions on concentration approval. They concern undertakings which deal, among other things, with ship and vessel building, real eSTATE, as well as the manufacture and sale of meat products. UOKIK has ...
The manufacturer of the RenoPuren Zatoki Hot and RenoPuren Zatoki Junior dietary supplements for people suffering from sinus infections was held to have relied on misleading advertising. The manufacturer of the RenoPuren Zatoki Hot and Re...
The President of the UOKiK initiated proceedings against Black Red White. The President of the UOKiK initiated proceedings against Black Red White. The questionable practices of the company pertain to its promotional offer advertise...
The Gdynia-Kosakowo Airport does not have to return PLN 92 million of STATE AID. The European Court of Justice annulled the European Commission’s decision. The Gdynia-Kosakowo Airport does not have to return PLN 92 million of s...
The UOKiK examined the way in which the four largest telecommunications service providers handle adjustments and refunds following contract termination or expiry. The UOKiK examined the way in which the four largest telecommunications ser...
The President of the UOKiK initiated anti-trust proceedings against PKP Polskie Linie Kolejowe. The company may have illegally abused its dominant position in its relations with potential suppliers. The President of the UOKiK initiat...
The UOKiK has conducted a search of the premises of companies operating in the road construction and maintenance sector The UOKiK has conducted a search of the premises of companies operating in the road construction and maintenance secto...
The President of UOKiK has initiated proceedings against three banks: BPH, PKO BP and Pekao. The President of UOKiK has initiated proceedings against three banks: BPH, PKO BP and Pekao. The issue which was found to be problematic is...
EGF Council, a financial intermediary, habitually offered its customers loans the terms and conditions of which failed to comply with the needs of the customers or their capabilities insofar as future repayment was concerned. EGF Council,...
The Office of Competition and Consumer Protection has submitted competition concern about control takeover by UPC over Multimedia Polska. The Office of Competition and Consumer Protection has submitted competition concern about control ta...
Open Finance, Vision Express, Allianz Polska. These are the enterprises that were subject to judicial judgements following UOKiK's decisions concerning consumer protection Open Finance, Vision Express, Allianz Polska. These...
The advertising, press, printing and pay television sectors as well as Internet services providers and online platforms have all come under the scrutiny of the UOKiK. The advertising, press, printing and pay television sectors as well as ...
On October 1, we observe the International Day of Older Persons. UOKiK, the Ministry of Family, Labour and Social Policy and the Trade Inspectorate are jointly reminding of the rights of consumers - elderly citizens. On October 1, we...
The UOKiK has initiated preliminary proceedings intended to determine whether any price-fixing arrangements or instances of abuse of a dominant position occur in the areas affected by the heavy storms which swept across the country this summer.&nb...
The UOKiK has adopted four decisions on concentration approval. The UOKiK has adopted four decisions on concentration approval. They concern undertakings which deal, among other things, with financial services, telecommunicat...
The UOKiK has adopted a decision pertaining to the company known as Telekomunikacja Cyfrowa. The UOKiK has adopted a decision pertaining to the company known as Telekomunikacja Cyfrowa. Its employees routinely mislead consume...
TelePL, Vigget. These are the undertakings to which the decisions of the UOKiK aimed at ensuring the protection of consumers pertained. TelePL, Vigget. These are the undertakings to which the decisions of the UOKiK aimed at ens...
The UOKiK has expressed its reservations concerning the acquisition of EDF Polska by Polska Grupa Energetyczna (PGE). The UOKiK has expressed its reservations concerning the acquisition of EDF Polska by Polska Grupa Energetyczna (PGE). ...
Yetico, a manufacturer of construction products, may have misled its customers as to the properties of some of the Styrofoam insulation boards offered. Yetico, a manufacturer of construction products, may have misled its customers as to t...
Bank Pocztowy has undertaken to reimburse its customers for the fees charged for the provision of account STATEments in paper form. Bank Pocztowy has undertaken to reimburse its customers for the fees charged for the provision of account ...
Some of the former and current subscribers of the nc+ digital platform will be reimbursed for the costs incurred or will have the option to take advantage of the company’s services free of charge. Some of the former and curren...
P4, Alibiostar Trading, Optima, Reiffeisen. These are the undertakings to which the recent decisions of UOKiK on consumer protection pertained. P4, Alibiostar Trading, Optima, Reiffeisen. These are the undertakings to which the recent d...
The Office of Competition and Consumer Protection adopted three decisions on concentration approval. The Office of Competition and Consumer Protection adopted three decisions on concentration approval. The decisions in questi...
Mortgage loans offered only in the currency in which most of the consumer’s income is denominated. The bank has 21 days to decide whether the loan will be granted. Mortgage loans offered only in the currency in which most of th...
With more than 100 reasoned opinions issued in cases pending before courts of law which involve consumer interests, it has certainly been a productive period for the UOKiK. With more than 100 reasoned opinions issued in cases pendin...
The act on counteracting the unfair use of contractual advantage in the trade in agricultural and food products has just entered into force. The act on counteracting the unfair use of contractual advantage in the trade in agricultural and...
What should every consumer look out for during holidays? For the eighth consecutive time, more than 40 different institutions have prepared a joint message for consumers ahead of the holiday season. What should every consumer look out for...
The new Act on private enforcement of competition law enters into force from this day onwards. Competition-restricting practices place all of us at a disadvantage, for example by forcing us to pay higher prices for the products that...
An entity forming part of the Bać-Pol capital group has failed to notify the UOKiK of its takeover of another undertaking. An entity forming part of the Bać-Pol capital group has failed to notify the UOKiK of its takeover of another under...
UOKiK investigated next bid-rigging of three traders from Lower Silesian Voivodship UOKiK investigated next bid-rigging of three traders from Lower Silesian Voivodship The illicit agreement concerned public auctions for performing b...
The UOKiK issued a decision in which it concluded that suppliers of car towing and parking services based in the Opolskie province have engaged in tender collusion. The UOKiK issued a decision in which it concluded that suppliers of car t...
The President of the UOKiK, Mr Marek Niechciał, received an award of the World Bank and the International Competition Network (ICN) The President of the UOKiK, Mr Marek Niechciał, received an award of the World Bank and the International ...
The President of the UOKiK initiated proceedings intended to examine whether the contracts used by BGŻ BNP Paribas, BZ WBK and Bank Millennium contained any abusive clauses. The President of the UOKiK initiated proceedings intended to exa...
The Court of Competition and Consumer Protection confirmed that PGNiG S.A. has partially failed to comply with the decision of the UOKiK. The Court of Competition and Consumer Protection confirmed that PGNiG S.A. has partially failed to compl...
The President of UOKiK has presented a reasoned opinion on a consumer loan agreement concluded online. The reasoned opinion concerns the interpretation of the term durable medium The President of UOKiK has presented a reasoned opinio...
On March 15, we celebrate the World Consumer Rights Day. This year, the UOKiK would like to focus on one specific group of consumers – namely, senior citizens. On March 15, we celebrate the World Consumer Rights Day. This...
The Office of Competition and Consumer Protection initiated the second stage of proceedings concerning the acquisition of Kalisz Retail, Kłodzko Retail, Włocławek Retail and Zamość Retail by Echo Polska Properties The Office of Competition an...
Terms and conditions of use which did not provide for the liability of entrepreneurs for the safety of children as well as the presence of hazardous toys and other devices – these are the results of the recent playroom safety audit. ...
Sport & Freizeit, Arriva Bus Transport Polska, Jubiler, Akzo Nobel Decorative Paints, Narodowy Fundusz Zdrowia (National Health Fund). Sport & Freizeit, Arriva Bus Transport Polska, Jubiler, Akzo Nobel Decorative Paints, Narodowy Fund...
The Council of Ministers adopted a new draft of the Act on private enforcement of competition law. The Council of Ministers adopted a new draft of the Act on private enforcement of competition law. Anyone who suffered a loss a...
The President of the UOKiK issued a decision regarding the company Polski Prąd i Gaz (formerly Polska Energetyka PRO). The President of the UOKiK issued a decision regarding the company Polski Prąd i Gaz (formerly Polska Energetyka PRO). ...
The President of the Office of Competition and Consumer Protection has presented four further reasoned opinions in the present case. The President of the Office of Competition and Consumer Protection has presented four further reasoned ...
The advertisements for dietary supplements falsely suggest that the products in question have medicinal qualities and that they may serve as a remedy against numerous ailments. The advertisements for dietary supplements falsely suggest that t...
The Office of Competition and Consumer Protection issued a total of 196 decisions pertaining to the control of concentration in 2016. All of the decisions in question allowed the contemplated transactions to proceed; in two cases, the consent was ...
The President of the Office of Competition and Consumer Protection has issued another relevant opinion. The Competition Authority challenged the provisions of the contracts for mortgage loans indexed to the Swiss franc which were granted by Millen...
The President of the Office of Competition and Consumer Protection has presented yet another relevant opinion in the mBank case. The opinion in question pertains to the contract on the mPlan mortgage loan which was indexed to the Swiss franc. ...
The President of the Office of Competition and Consumer Protection has presented a relevant opinion. The opinion pertains to the dispute between Bank BPH and consumers who had taken out mortgage loans indexed to the Swiss Franc. The President...
How do banks change the terms and conditions of consumer contracts? Is it sufficient to notify the consumer of the proposed changes using the bank’s electronic banking system? How do banks change the terms and conditions of consumer con...
You can have it all for 10 zlotys. This was the slogan which Vectra used to advertise its offer. You can have it all for 10 zlotys. This was the slogan which Vectra used to advertise its offer. In fact, however, the highly attractive price on...
Advertising campaigns by Cyfrowy Polsat and Polkomtel, concerned with smartDOM and Power LTE products respectively, were misleading. Advertising campaigns by Cyfrowy Polsat and Polkomtel, concerned with smartDOM and Power LTE products respect...
The clients of websites such as ale-gratka.pl, bez-posrednikow.pl, ofertynet.com.pl, ale-gratka.com, alegratka.eu, top-gratka.com can regain their money. The clients of websites such as ale-gratka.pl, bez-posrednikow.pl, ofertynet.com.pl, ale...
Three traders based in the Podkarpackie province have concluded a bid rigging agreement. As a result, they were able to influence the outcome of six public tenders pertaining to the supply of bread. Three traders based in the Podkarpackie pro...
President of the Office of Competition and Consumer Protection warns: European Financial Corp. Sp. z o.o., a lending company, does not refund charged administrative fees President of the Office of Competition and Consumer Protection war...
The Office of Competition and Consumer Protection initiated two sets of proceedings in which it intends to The Office of Competition and Consumer Protection initiated two sets of proceedings in which it intends to verify whether there h...
Did Interchange and Money Exchange breach the law and mislead their customers? It will be demonstrated by proceedings of the President of the Office of Competition and Consumer Protection Did Interchange and Money Exchange breach t...
On December 28, the President signed the act on counteracting the unfair use of contractual advantage in the trade in agricultural and food products. On December 28, the President signed the act on counteracting the unfair use of contractual ...
UOKiK has launched preliminary proceedings to examine whether Facebook Ireland’s policy on collection and sharing users’ data might be an infringement of consumer rights UOKiK has launched preliminary proceedings to examine whethe...
The President of the Office of Competition and Customer Protection (UOKiK) gave his consent to a takeover of Polska Dystrybucja Alkoholi by Eurocash. The President of the Office of Competition and Customer Protection (UOKiK) gave his con...
The President of Office of Competition and Consumer Protection gave its consent to Penta Investments to take control over Empik Media & Fashion. The transaction will not restrict competition. The President of Office of Competition a...
This year, on 5 December, we celebrate the World Competition Day for the seventh time. The Office of Competition and Consumer Protection reminds entrepreneurs about the obligation to notify concentration and sums up the year 2016 This year, o...
The President of UOKiK has approved a concentration in the pharmaceuticals sector in which Neuca will take over Intra The President of UOKiK has approved a concentration in the pharmaceuticals sector in which Neuca will take over Intra Ne...
More than 6 thousand controls, nearly 17 thousand products checked – this is the result of the work carried out by 9 market surveillance authorities. 37 percent of products were questioned due to their non-conformity with the applicable prov...
Consumer protection Authority weighs in on low deposit mortgage insurance charge collected by mBank. If the court rules the clause is prohibited, the bank will return the charge to consumers who have filed the lawsuit Consumer protection Auth...
Consumer Protection Authority weighs in again on dispute between consumers and mBank. At issue are unclear contract provisions on the interest and exchange rate calculations that put consumers at risk Consumer Protection Authority weighs in a...
Telecommunications services advertisements should be clear, reliable and honest. UOKiK is looking at how the four largest operators in Poland inform consumers of promotions for registering prepAID telephone cards Telecommunications services a...
Poland’s Competition Authority weighs in on dispute between consumers and Euro Bank in a case involving mortgages taken in Swiss francs Poland’s Competition Authority weighs in on dispute between consumers and Euro Ban...
International workshops address a range of competition and consumer protection issues, including when the exchange of information constitutes an illegal agreement, and whether leniency programmes work and obtaining information from whistle-blowers...
Logistics, IT product distribution, and construction among the industries to be affected by the Office of Competition and Consumer Protection (UOKiK) decisions clearing three acquisitions and two joint ventures. Logistics, IT product distribu...
The company’s practice of extending liability insurance agreements may be infringing consumer rights. Poland’s Office of Competition and Consumer Protection (UOKiK) has initiated proceedings in the case after receiving information from...
Telecommunications operator Inea has committed to returning to consumers charges it illegally collected. Current clients have a month to apply for the refund, while former subscribers have three months. Telecommunications operator Inea has co...
The Authority issued 1095 competition and consumer protection decisions, undertook 581 soft interventions, and imposed fines exceeding 47 million PLN [ca. 11 million EUR]. The Authority issued 1095 competition and consumer protection decision...
UOKiK proceedings will determine whether telecom providers broke the law by preventing customers from using unused funds purchased on phone cards. UOKiK proceedings will determine whether telecom providers broke the law by preventing customer...
Disagreeing with a ruling handed down by a regional court, Poland’s consumer protection Authority again presents its viewpoint material to a case in a case against mBank. UOKiK maintains that contract clauses that too Disagreeing with a...
Contract clauses that too vaguely indicate the grounds for changing interest rates are prohibited, as are those used to establish the amount of mortgage loans indexed to the swiss franc and the principal and interest payments. Such is the standpoi...
To compensate clients for losses, Alior Bank will not charge interest or will return interest to clients it took for the last 12 months of their contract. The commitment is the result of an UOKiK decision addressing the bank’s "Guarante...
Organic food products are subject to strict rules and involve the use of natural ingredients produced without artificial pesticides or fertilizers. Unfortunately, the markets, stores and stands that offer them sometimes sell goods that are not in ...
When can a company’s activities be sAID to mislead consumers? Four court rulings from Poland’s Court of Competition and Consumer Protection (SOKiK) and Court of Appeal (SA) shed light on the question When can a company’s act...
Poland’s UOKiK has initiated proceedings against T-Mobile Polska related to two of the company’s additional pAID services. The telecom services provider’s failure to gain the express consent of consumers to commence the services ...
Poland’s Office of Competition and Consumer Protection (UOKiK) has for the first time published a standpoint which is material to a case Poland’s Office of Competition and Consumer Protection (UOKiK) has for the first time publish...
Poland’s Court of Competition and Consumer Protection (SOKiK) and Court of Appeal (SA) have recently ruled on four competition protection cases. They involved the companies De’Longhi Polska, Grupa Inco, and BP Europa. Poland&rsquo...
Finding that UPC illegally informed customers of an increase to their monthly internet bill, the Consumer Protection Authority has ruled the company must now reimburse them. Finding that UPC illegally informed customers of an increase to thei...
UOKiK calls on bank to compensate customers forced to wait for a response to their complaints longer than 30 days, the time granted under the law. UOKiK calls on bank to compensate customers forced to wait for a response to their complaints l...
UOKiK has issued objections to a concentration in which six firms would form a joint venture responsible for construction and operation of the Nord Stream 2 gas pipeline. UOKiK has issued objections to a concentration in which six firms would...
Poland’s Office of Competition and Consumer Protection (UOKiK) has opened preliminary proceedings to investigate how and the extent to which telecommunications operators Polkomtel, Orange Polska and T-Mobile Polska make recordings of sales c...
In May and June, Poland’s Court of Competition and Consumer Protection (SOKiK) and Court of Appeal (SA) ruled on 14 decisions and lawsuits UOKiK issued. The cases involved the financial industry and the construction of a sport facility. ...
Decision leads Getin Noble Bank to return to clients an unjustified fee and interest it collected for maintaining checking accounts. Decision leads Getin Noble Bank to return to clients an unjustified fee and interest it collected for maintai...
Enterprises can participate in a tender as a consortium. However, if they are able to execute the contract independently, then cooperation with other entities may result in the restriction of competition. Enterprises can participate in ...
Voluntarily committing to change how they calculate the interest on loans taken in Swiss francs, banks BPH and Pekao SA will reduce loan installments by factoring in negative interest. Voluntarily committing to change how they calculate the i...
The President of UOKiK has asked Cyfrowy Polsat and Telewizja Polsat to provide information about their activities with respect to transmission of the UEFA football tournament. Among the issues raised are the quality of the internet signal, switch...
Letters being sent by a company called the Judicial Affairs and Debt Collection Office (Kancelaria Spraw Sądowych i Windykacyjnych) on behalf of the Polish Centre for Telemedicine (Polskie Centrum Telemedyczne, PCT) manipulate information and cont...
Poland’s Office of Competition and Consumer Protection (UOKiK) is investigating whether consumers have been misled by how two electric companies conclude agreements off company premises. Poland’s Office of Competition and Consumer...
Poland’s Office of Competition and Consumer Protection (UOKiK) has to date presented enterprises with a detailed justification of charges in six proceedings. Poland’s Office of Competition and Consumer Protection (UOKiK) has to da...
Poland’s Office of Competition and Consumer Protection (UOKiK) and Financial Ombudsman are introducing a joint position on early credit repayment. Poland’s Office of Competition and Consumer Protection (UOKiK) and Financial Ombuds...
In the context of the on-going public debate on the benefits but also potential threats to competition and consumers posed by online platforms on the passenger services market, UOKiK would like to present the following In the context of the o...
Poland’s Office of Competition and Consumer Protection (UOKiK) reviewed agreements used by private nursing homes in Poland. Nationwide in scope, the control procedures covered 40% of facilities and revealed that upwards of 90% of them were u...
Poland’s Office of Competition and Consumer Protection (UOKiK) has recently approved six acquisitions on a range of markets, including the energy, aircraft engine service and IT markets. Poland’s Office of Competition and Consumer...
Every enterprise is responsible for the products it places on the market. Those products must comply with the requirements set out in the EU harmonisation legislation Every enterprise is responsible for the products it places on the market. T...
Since mid-March, Poland’s Court of Competition and Consumer Protection (SOKiK), Court of Appeal (SA) and Supreme Court (SN) have ruled on 21 decisions and lawsuits UOKiK has issued. Since mid-March, Poland’s Court of Competition a...
Insurance intermediaries should provide consumers with all the essential information they need to make a decision, including the insurance company on whose behalf it is operating. Insurance intermediaries should provide consumers with a...
By offering credit in Swiss francs, Getin Noble Bank and Credit Agricole Bank Polska may have violated contracts they had signed with consumers. By offering credit in Swiss francs, Getin Noble Bank and Credit Agricole Bank Polska may have vio...
Advertisements for consumer credit should be clear, unambiguous and legible. UOKiK has determined that the TV spots of five financial institutions do not meet these requirements. Advertisements for consumer credit should be clear, unamb...
Since early February 2016, Poland’s Court of Competition and Consumer Protection (SOKiK), Court of Appeal (CA) and Supreme Court (SC) have ruled on 26 decisions and lawsuits UOKiK has issued. Since early February 2016, Poland&rsqu...
Poland’s Office of Competition and Consumer Protection (UOKiK) has received honourable mention in a competition organised by the International Competition Network (ICN) and the World Bank for the best competition law advocacy project. ...
Poland has introduced new regulations that will help protect consumers who use the services of creditors. The regulations limit the maximum non-interest costs of credit and interest charged for late payment. Poland has introduced new regulati...
The article was written for Poland's daily newspaper Rzeczpospolita by Paulina Wosik from the Department of Competition Protection of Poland's Office of Competition and Consumer Protection. The article was written for ...
Poland’s Office of Competition and Consumer Protection (UOKiK) has issued 28 decisions in concentration cases since the beginning of 2016. Poland’s Office of Competition and Consumer Protection (UOKiK) has issued 28 decision...
UOKiK has issued a decision finding telecommunications company Novum misled consumers and fined the company 481,000 PLN (ca. 110,000 EUR). UOKiK has issued a decision finding telecommunications company Novum misled consumers and fined the com...
Between December 1st and early February, Poland’s Court of Competition and Consumer Protection (SOKiK), Court of Appeal and Supreme Court have ruled on 45 cases involving decisions issued by the Office of Competition and Consumer Protection....
Deeming further market research necessary, UOKiK has extended by four months its investigation of PKP CARGO’s proposed acquisition of Orlen KolTrans and certain Euronaft Trzebinia assets Deeming further market research neces...
The consumer protection Authority has ruled that Vivus Finance misled consumers by failing to provide reliable information in its ads for quick loans. The consumer protection Authority has ruled that Vivus Finance misled consumers by f...
Returning money to consumers? Offering free access to a new TV channel? Even making it possible to recoup insurance premiums? These are just a few examples of public compensation. Returning money to consumers? Offering free access to a new TV...
With its most recent decision against Tax Care, UOKiK reminds employees of financial institutions that they must provide information in a clear, unambiguous manner that does not mislead clients. They should also inform clients of an investment&rsq...
When banks calculating credit agreements in Swiss francs fail to factor in negative interest rates, consumers pay higher rates than they should. UOKiK has issued its first decisions on negative interest rates in CHF-based home loans in proceedings...
Poland’s Office of Competition and Consumer Protection (UOKiK) has completed the preliminary proceedings it began on 11 April 2014, within the framework of which it analysed Poland’s Office of Competition and Consumer Protection (...
T-Mobile Poland illegally informed consumers that their monthly price plan would rise, violating collective consumer interests. In response, UOKiK has not only required the company to compensate customers to undo the results of the infringement, b...
UOKiK is warning consumers that several websites run by Tomasz Braniewski may cause clients to lose significant amounts of money. This is the first consumer warning the competition Authority has issued. UOKiK is warning consumers that several...
The competition Authority reports that in 2014 STATE AID in Poland exceeded 25 billion PLN, with the largest shares going to horizontal and regional AID. The competition Authority reports that in 2014 STATE AID in Poland exceeded 25 billion P...
On 8 December, UOKiK received an application to approve the creation of the joint-venture Nord Stream 2 AG, based in Switzerland On 8 December, UOKiK received an application to approve the creation of the joint-venture Nord Stream 2...
Baggage destroyed by an Italian airline, a hotel room in Greece without air conditioning — such are the problems consumers confront in today’s market, and a few of the many the European Consumer Centre (ECC) has been assisting consumer...
This year December 5 marks World Competition Day, and Poland’s Office of Competition and Consumer Protection (UOKiK) will join organisers Consumer Unity & Trust Society (CUTS International) and the United Nations Conference on Trade and ...
Poland’s Office of Competition and Consumer Protection (UOKIK) has fined the company Home Broker 330,000 PLN for violating the collective consumer interests. Poland’s Office of Competition and Consumer Protection (UOKIK) has...
The participants of the international seminar on vertical restraints co-organised by UOKiK and the Centre for Antitrust and Regulatory Studies (CARS) – Poland’s leading academic centre for competition law – debated the big issue ...
- Ensuring fair competition on the market is the best way of protecting consumer welfare, sAID William E. Kovacic, a world renowned professor of competition law, at the guest lecture he gave at the University of Warsaw - Ensuring fair competi...
UOKiK has fined Polskie Górnictwo Naftowe i Gazownictwo (PGNiG), a leading Polish oil and gas company, EUR 2.45 mln for failing to comply with a part of the commitment decision it had accepted in December 2013 UOKiK has fined Polskie G...
Three insurance companies – Polish units of Aviva, Allianz and Nationale Nederlanden – have committed to significantly reduce cancellation fees in existing policies and to eliminate them from standard contract terms. The commitme...
UOKiK presents its publication on competition protection entitled “Dimensions of Competition Law and Policy – A Collection of Essays", which was part of the 2014 project UOKiK carried out within the Polish AID program to actively ...
Founded on the belief that consumers benefit from a healthy competitive environment, the government’s policy seeks to improve the system of competition and consumer protection, hones the methods of uncovering cartels and fights the infringem...
From 1 September, Poland’s Office of Competition and Consumer Protection (UOKiK) will present detailed justification of charges, an equivalent of STATEment of objections - as part of its proceedings. From 1 September, Poland&rsquo...
Poland’s Competition Authority conducted antimonopoly proceedings concerning competition-restricting practices in southern Poland by electricity-selling Tauron Sprzedaż and Tauron Sprzedaż GZE, companies that belong to the TAURON Group. The ...
Seeking to strengthen procedural fairness and parties’ defence rights, UOKiK will begin issuing “STATEments of objections” and establish an internal evaluation committee. Seeking to strengthen procedural fairness and parties...
Six months have passed since Poland’s consumer rights act and amendments to the civil code entered into force. Six months have passed since Poland’s consumer rights act and amendments to the civil code entered into force. Th...
The amendment to the Act on Competition and Consumer Protection aims to speed up the process of elimination of practices harmful to consumers The amendment to the Act on Competition and Consumer Protection aims to speed up the process of elim...
Poland’s Office of Competition and Consumer Protection (UOKiK) issues four decisions granting approval for concentrations in the healthcare, coal, insurance and poultry industries. Poland’s Office of Competition and Consume...
The pricing policy of Kompania Węglowa (KW), one of Poland’s hard coal mining companies, does not constitute a competition restricting practice, according to an analysis conducted by the Office of Competition and Consumer Protection (UOKiK)....
UOKiK has called on enterprises that run online accommodation booking platforms to voluntarily change practices that may limit competition in the sector. At issue particularly are Most Favoured Nation clauses, a cause for concern among other Europ...
UOKiK STATEs the acquisition would not limit competition in the banking sector UOKiK STATEs the acquisition would not limit competition in the banking sector. Poland’s Office of Competition and Consumer Protection (UOKiK) has approv...
UOKiK clears GAS Assets Management, a PGNiG subsidiary, to take over the capital group Bartimpex Foreign Trade Enterprise and The PGNiG Group and GAS Assets Management to assume control of the company Gas-Trading UOKiK clears GAS Assets Manag...
UOKiK completes its sector inquiry into the retail pharmaceutical market, including the scope of STATE intervention in business operations on the market. UOKiK completes its sector inquiry into the retail pharmaceutical market, including the...
With its decision on Auchan Polska’s complaint policy, UOKiK reiterates that the right of consumers to make a complaint may not be restricted in any way, nor may it be suggested that a receipt is necessary for that purpose. With ...
UOKiK has called into question 61 percent of the standard agreements used by private nursing homes. Following an investigation it carried out in 2014 on facilities in two voivodships in the north of Poland, UOKiK has now called into question...
"Protecting consumers and fair competition is the essence of a modern market economy. It was clear for the creators of the competition Authority from the very beginning that "Protecting consumers and fair competition is the essence...
Poland’s Office of Competition and Consumer Protection (UOKiK) has cleared the Industrial Development Agency (ARP), together with the Gdansk Shipyard Group, to take over GSG Towers Poland’s Office of Competition and Consumer Prote...
Open dialogue, direct communication with enterprises and transparency of activities - these are UOKiK's key principles. In order to follow these principles in its daily work and ensure enterprises have access to information Open dialogue,...
The UOKiK has issued two decisions confirming collusion in a tender for the modernisation of the rail line between Warsaw Okęcie and Radom. Five undertakings have been fined Poland’s Office of Competition and Consumer Protection (the UO...
The president of Poland’s Office of Competition and Consumer Protection (the UOKiK) has issued five concentration clearances The president of Poland’s Office of Competition and Consumer Protection (the UOKiK) has issued five conce...
Among the more than 17,000 products inspected by Poland’s market surveillance system in 2013 and the first half of 2014, nearly 30 percent failed to meet the essential requirements to be labelled ‘CE’. Among the more than 17...
A UOKiK report shows that the de minimis AID granted in Poland in 2013 exceeded 6 billion zl, with the majority of the funds going to micro enterprises. A UOKiK report shows that the de minimis AID granted in Poland in 2013 exceeded 6 billion...
Adam Jasser, President of the Office of Competition and Consumer Protection (UOKiK) delivered a speech on Independence and interplay with accountability; conflicts of interests and incompatibilities at the 10th Global Competition Law Centre Annual...
The latest report from Poland’s Office of Competition and Consumer Protection shows that 2013 STATE AID in the country exceeded 20 billion pln, with regional AID contributing the most. The latest report from Poland’s Office of Com...
Poland’s Office of Competition and Consumer Protection (UOKiK) has imposed fines exceeding 50 million PLN on four financial institutions for violating consumers’ collective interest Poland’s Office of Competition and Consume...
Prime Minister Donald Tusk has appointed Bernadeta Kasztelan-Świetlik and Dorota Karczewska to the position of Vice-President of the Office of Competition and Consumer Protection (UOKiK), effective June 11, 2014. Prime Minister Donald Tus...
The provisions of the Act on consumer rights will become applicable six months after its publication in the Journal of Laws of the Republic of Poland. The new Act extends the withdrawal period for distance contracts and off-premises contracts...
Two thirds of mediations carried out by the Trade Inspection Authority conclude with a positive result for the consumer. The amicable resolution of consumer disputes is increasingly popular and it will be extended to all the sectors in the ne...
Interactive dolls or wooden bricks? Which will be better for my children? Everybody asks themselves the same question. Independently on their function, the toys have to be safe. Just before the Children’s Day, we give you...
Quick reaction and elimination of practices aimed at consumer interests, as well as increase of the economic analysis’ role in cases concerning protection of competition. Such are the most important changes in the activity of the Office...
PKO BP collected fees on each withdrawal of cash from account in its agencies. The practices of the bank were against the law – STATEd the UOKiK’s President. The entrepreneur committed to change them PKO BP col...
In the first quarter of 2014 UOKiK issued 42 decisions concerning concentration control. The latest ones involved companies such as, inter alia, Robyg, Ferrostal Łabędy, ABC Data, OT Logistics, Rondo 1 UG, Medivet and the Industrial Development Ag...
Customers buying real eSTATE in the primary market enjoy better protection. Such is the conclusion of UOKiK’s review of legal regulations that have been in effect for nearly two years now. Nevertheless, an amendment to the Act in force is re...
Today the Prime Minister Donald Tusk appointed Adam Jasser for the position of the President of the Office of Competition and Consumer Protection Today the Prime Minister Donald Tusk appointed Adam Jasser for the position of the President of ...
The President of UOKiK has issued two decisions concerning online stores. Deichmann-Obuwie reserved that it bore no responsibility for the compliance of the images presented on its website with the actual appearance of the products sold. Avans, in...
On 24th February 1990 was established the Antimonopoly Authority – the present Office of Competition and Consumer Protection. UOKiK issued over 4.6 thousand decisions only within the last six years. These efforts have been appreciated worldw...
Public procurement monitoring, new tools facilitating the detection of anticompetitive practices and the protection of weak market participants – to name the main goals of the two strategies, for the first time presented together. Today UOKi...
Entrepreneurs from the municipality of Chorzelów (Podkarpackie voivodeship) were agreeing upon the value of bids submitted in tenders concerned with the supply of bread products for healthcare institutions and a nursing home. The President ...
The President of UOKiK instigated two proceedings aimed at verifying if bid-rigging practices have been applied among entrepreneurs bidding in tenders organized by the Military Property Agency in Warsaw. The Office has also been conducting an inqu...
Royal Canin Polska, pet food maker, has concluded an illegal agreement with its distributors. Penalties imposed by the President of UOKiK upon the maker and its 5 distributors exceeded PLN 3 million (ca. 750,000 EUR). In addition, the Office is ve...
The properties of coal sold by składywęgla.pl did not match those advertised by the company. Consumers have been misled, inter alia, as far as the calorific value of the coal is concerned. A penalty of nearly PLN 500,000 (ca. 125,000 EUR) has been...
The President of UOKiK decided that Getin Noble Bank had acted in contravention of the law by providing misleading information to customers concluding agreements associated with its long-term investment and insurance product. The bank failed to in...
Customers of the online store endo.pl were not properly informed that they had the right to withdraw from a distance contract. The illegal practice has been discontinued by the company Customers of the online store endo.pl were not properly i...
Arriva was restricting competition on two local passenger bus routes in Warmińsko-Mazurskie voivodeship. By reducing prices below the level of costs borne, it has eliminated its competitor from the market. A financial penalty in the amount of over...
Fundusz Hipoteczny Dom (Mortgage Trust “Dom”) joint stock company, has been found to provide misleading information on the rules concerning annuity payouts. The President of UOKiK has ordered the company to change its practices, imposi...
The President of UOKiK has issued two decisions stating that the National Health Fund (NFZ) was discriminating its potential contractors. The challenged practices relate to concluding agreements on magnetic resonance and computer tomography servic...
Incorrect indication of the annual percentage rate of charge, too short validity period of information sheets – these were the most common irregularities found by UOKiK in agreements signed by SKOK-i (credit unions) with their consumers. Thi...
Bid-rigging, price-fixing and market-sharing – these practices were applied by three companies dealing with the delivery of mining products. As a result, mines had to pay for these goods twice as much. Participants to the agreement - Minova ...
STATE AID granted in 2012 exceeded PLN 20 billion as revealed the latest report by the Office of Competition and Consumer Protection. The money was mostly earmarked for regional AID STATE AID granted in 2012 exceeded PLN 20 billion as r...
UOKiK is reviewing 58 cases concerning online sales. How not to be cheated on the Internet? The Office has launched a campaign explaining the rules of such transactions. All the information for consumers and undertakings is available online at www...
How to ensure that products purchased by over 500 million European consumers are safe, and legislation protecting weaker market participants is best enforced? These were the topics of the meeting of Neven Mimica, the EU Commissioner for Consumer P...
The interchange fee in Poland - charged for each non-cash, payment transaction made with Visa and MasterCard payment cards – was set within an illegal agreement of 20 Polish banks. The Court of Competition and Consumer Protection has confirm...
UOKiK has checked if the rights of senior citizents who decided to transfer their ownership right to the property in turn for the so-called life annuity are truly respected. Activity of such service providers on Polish market has been taken under ...
Educational materials, lesson scenarios, a discussion forum and inter-school consumer education projects – all available at www.consumerclassroom.eu Educational materials, lesson scenarios, a discussion forum and inter-school consumer e...
An identity document, proof of business registration and form of withdrawal from the contract – these documents must be shown to the customer by each sales agent or salesperson at the time of presentation. Before the Direct Selling Day, UOKi...
Eliminating practices detrimental to the economy – this is the main objective of the amendment of the Act on competition and consumer protection. The new provisions mean favourable arrangements for undertakings. The waiting period for ...
Automotive companies operating within special economic zones still have the right to be granted STATE AID. A nominal value of AID granted to four companies between 1st January 2001 and 30th June 2013 exceeded PLN 1 billion. UOKiK submi...
Fixing prices for 12 years or more, market-sharing for almost 10 – such practices were used by Bona – Polska. For applying competition-restricting practices, the company pAID a fine of nearly PLN 82 thousand Fixing prices for 12 ...
The President of UOKiK has provided her consent to the purchase of Centrum Handlowe Wola Park (Wola Park Shopping Centre) in Warsaw by Inter IKEA Centre Polska. This is one of the six decisions regarding the merger control issued recently. Others ...
Changes in merger control provisions – this is the main topic of the EU Merger Working Group meeting held by UOKiK. The workshops accompanying this event are also relating to the issue of effective handling merger and acquisition cases...
A limited access to tenders, colluding bidders, contractors favoured by ordering parties – to name the most common restrictions to competition in public procurement, presented in the latest report of UOKiK. How to improve the bidding system ...
Football fans could have watched representation matches via the pay-per-view system at lower rates if the holder of transmission rights and television broadcasters had not entered into a prohibited agreement. Football fans could have watched ...
Krajowa Izba Urbanistów was imposing minimum service prices on its members – STATEd the President of UOKiK. For applying practices significantly restricting competition, the association of undertakings will be fined with over PLN 17 t...
Anyone can raise objections to commitments offered by PGNiG. This is the first time the President of UOKiK has started consultations which are to conclude the ongoing proceedings concerning the abuse of a dominant position by the company. Remarks ...
Cheapest loans on the market. No spouse’s consent required. On-the-spot cash withdrawal. Minimized formalities. – Using this slogan a shadow banking institution encouraged consumers to take loans. Unfortunately, the analysis of UOKiK i...
859 decisions regarding the protection of competition and consumers, as well as product safety, and fines totalling over PLN 165 mln – these are the effects of operations of the Office of Competition and Consumer Protection in 2012 859 ...
10 plenary sessions, over 30 working groups’ meetings – these are results of the three-day International Competition Network Conference (ICN) hosted by UOKiK and concerning, inter alia, the cooperation of antimonopoly authorities with ...
Today we witness the commencement of the greatest international event devoted to the protection of competition and held in Wasaw. This year UOKiK is the host of the International Competition Network conference. Over 500 representatives of competit...
The requested funds for Gaz-System which UOKiK notified to the European Commission amounted to as much as PLN 1 949.57 mln. The project regards six investments in natural gas transmission systems The requested funds for Gaz-System which ...
Is PGNiG abusing its market power and restricting competition on retail and wholesale gas trading market? The proceedings instituted today by the President of UOKiK will clarify it Is PGNiG abusing its market power and restricting competition...
The European Commission did not regard acquiring the bonds of SR Nauta by ARP (pl. Agencja Rozwoju Przemysłu) in the year 2009 as granting STATE AID, which means that SR Nauta is not obliged to pay off PLN 120 million. Furthermore, in case of anot...
Do three leaders of mobile telephony – the owners of Orange, Plus and T-Mobile - apply a competition-restricting practice by adopting higher rates for connections with Play network? The proceedings instituted today by the President of ...
The Office of Competition and Consumer Protection will take under scrutiny the concentration of groups operating in food sector - Auchan and Real. It is already the third time undertakings have addressed the European Commission to refer the case t...
Refusing the right to withdraw from the agreement following the change in essential contract terms (e.g. an apartment price) is the most frequent practice of developers questioned by UOKiK. Last year the President of UOKiK issued 22 decisions on i...
The Polish Antitrust Authority is responsible for implementation of the first stage of international initiative concerning the cooperation with judges. Its results will be presented this year during the most significant event devoted to competitio...
Orlen Oil was fixing with its distributors the prices of Platinum branded lubricants used in automotive industry. This prohibited agreement was in force till 2003. As a result, the undertaking was fined with nearly PLN 2 mln Orlen Oil was fix...
Misleading advertising campaign, delays in data transfer to the Credit Information Bureau (pl. BIK) as regards credit repayment or abusive clauses in mortgage loan agreements – to name a few practices challenged by the President of UOKiK and...
STATE AID granted in 2011 exceeded PLN 21 billion as revealed the latest report by the Office of Competition and Consumer Protection. The money was mostly given to undertakings from Mazowieckie, Śląskie and Łódzkie voivodeships S...
The President of UOKiK has issued her consent to the takeover of Petrolot by PKN Orlen. Despite the community dimension of this concentration, upon the undertaking’s request, the European Commission referred the case to the Office The P...
147 standard forms of agreements, 31 inspected undertakings, 26 proceedings, 17 actions brought to court – these are results of actions taken by the President of UOKiK in response to law breaches. Standard forms of agreements and loan advert...
On Monday 26th November starts the social campaign “Don’t be cheated. Check before you sign”. It’s aimed at attracting public attention to the risks involved in entering into financial agreements, with an emphasis on taking sh...
UOKiK hosted the international seminar concerning the application of economy in the field of competition protection. Participants were discussing issues such as the potential impact of economic analyses on increasing the effectiveness of detecting...
Was a competition-restricting agreement concluded when selling the rights to broadcast the matches played in September by the Polish football team? The President of UOKiK has instituted the antimonopoly proceedings in this case Was a competition-r...
Restricting the right of football fans to get a money refund for a match cancelled due to closing the stadium – this is one of clauses contested in the regulations concerning the sales of carnets to sports events held at the Legia Warszawa stad...
What is bid rigging, how to detect it, when is the cooperation between bidders allowed? – these are most essential issues raised by UOKiK during the conference titled “Competition protection in public procurement”, the event comm...
61% of undertakings assessed their knowledge of STATE AID as unimpressive. High complexity of procedures and bureaucracy are problematic to many entities – as reveals the latest survey by UOKiK 61% of undertakings assessed their knowledge of st...
Gerda entered into a prohibited agreement with the distributors of the company’s products. The decision by the President of UOKiK was sustained by the Court of Competition and Consumer Protection. The undertaking used price-fixing for the doors...
Following the latest reseach commissioned by the Office of Competition and Consumer Protection, undertakings highly assess their knowlegde of competition law and are aware of which practices can be regarded as prohibited Following the latest ...
Mennica Polska, the sole distributor of public transport tickets in Wrocław discriminated its retail sellers. The company was fined with nearly PLN 160 thousand. The undertaking itself commited to change some prohibited practices, which worked as ...
ITI and Canal+ will jointly set up a satellite platform. The President of UOKiK has issued two consents to implement transactions between these undertakings. Upon request of participants to the concentration, the case was referred by the European Com...
The Office of Competition and Consumer Protection will examine the concentration of groups operating in air fuel industry of Polski Sektor Naftowy Orlen and Petrolot. This is the second time undertakings have addressed the European Commission to refe...
Despite the enforceable decision by the President of UOKiK, PKP Cargo still abuses its dominant position by differentiating its contractors unlawfully. The company was fined with PLN 1.7 mln Despite the enforceable decision by the President of...
944 decisions concerning competition and consumer protection, product safety and financial sanctions exceeding PLN 397 million – these are results of works performed by the Office of Competition and Consumer Protection in 2011 944 decisions con...
On 26th and 27th June, courts issued rulings concerning two decisions by the President of UOKiK. The Court of Competition and Consumer Protection confirmed the fact that Polifarb Cieszyn-Wrocław and the owners of seven hypermarkets had concluded a pr...
Conditions for selling Euro 2012 tickets in Poland include abusive clauses. Today the court upheld the reasoning by the President of UOKiK and regarded 19 out of 25 contested clauses as contrary to law Conditions for selling Euro 2012 tickets in Pola...
Polish undertakings in 2011 were granted as much as PLN 24.5 billion. How future guidelines by the European Commission for regional AID granted in the years 2014-2020 will affect domestic funds? Participants to the International STATE AID Days, held ...
180 proceedings in competition-restricting practices, nearly 1300 decisions concerning control of concentrations and over 100 market analyses – these are results of actions undertaken by antitrust authorities of EU member STATEs on food mark...
The President of UOKiK has given her consent to the takeover of Statoil Fuel & Retail by Alimentation Couche-Tard The President of UOKiK has given her consent to the takeover of Statoil Fuel & Retail by Alimentation Couche-Tard Alimentation ...
The Court of Appeal upheld the decision by the President of UOKiK as regards the abuse of a dominant position by Narodowy Fundusz Zdrowia (NFZ) when determining bid evaluation critieria in the tender for providing health care services. NFZ has to ...
183 abusive clauses – as reveals the first inspection of car hire services, railway and air carriers, performed by the President of UOKiK. In most cases undertakings totally exclude their liability for car damage, luggage or train cancellati...
Як доїхатина стадіон? How do I get to the stadium? Jak dojadę na stadion? Useful expressions in Ukrainian, English and Polish language versio...
The Court of Appeal upheld the decision issued by the President of UOKiK as regards imposing a fine on Carrefour. The undertaking failed to fulfil the condition imposed and connected with the takeover of Ahold – the entity did not sell two trad...
Proposed amendments to the Act on competition and consumer protection have been already prepared. All interested persons can submit their suggestions. The document has been made available at uokik.gov.pl Proposed amendments to the Act on competition ...
The Court of Competition and Consumer Protection (SOKiK) upheld the decision by the President of UOKiK prohibiting the takeover of Energa (a company seated in Gdańsk) by Polska Grupa Energetyczna. In January 2011 The Office determined the transaction...
More than 5.6 thousand tested samples of various products: textiles, fuels, toys – these are the latest results of tests performed by laboratories of UOKiK. How to examine the quality of fabrics? Why clothes lose colours – more about this...
Consumers: latest report on safety of products shows fewer dangerous items reaching the EU market Consumers: latest report on safety of products shows fewer dangerous items reaching the EU market Brussels, 08 May 2012 - EU consumers want to be sure...
European football competition are coming up. Especially for the fans now planning their trip, the Office of Competition and Consumer Protection and the All-Ukrainian Consumers’ Federation Pulse remind about the most important travel rules Eu...
Security deposit in a trust account, preliminary agreement in the form of a notarial deed, information prospectus - just to name a few measures introduced by the new regulations protecting consumers buying property in the primary market Security d...
By using its dominant market position, Polskie Górnictwo Naftowe i Gazownictwo (PGNiG) could have hindered its contracting parties dissolving a contract in case of changing the seller. However, the President of UOKiK resigned from imposing a f...
Have manufacturers of chipboards and fibreboards - Kronospan Szczecinek, Kronospan Mielec, Pfleiderer Grajewo, Pfleiderer Prospan and Kronopol - concluded a competition-restricting agreement? The proceedings instituted by the President of UOKiK will ...
Fixed prices of taxi services, no responsibility for heat supply interruptions, unjustified payments for connecting to the water supply system – just to set a few examples of decisions issued by the President of the Office of Competition and Co...
Polpharma can take over Polfa Warszawa – as decided the President of UOKiK. However, there are certain conditions to be met before performing the transaction – the acquiring company will have to sell all its rights to three drugs Polpharm...
The Office of Competition and Consumer Protection will examine the concentration of ITI and Canal+ media groups. This is the first time undertakings have requested the European Commission to refer the transaction to the Polish Antitrust Authority ...
More than a thousand surveyed communes, nearly 300 undertakings. The Office of Competition and Consumer Protection examined the communal waste management in Poland. The result is a report that analyzes the competition in that marke More than a thousa...
Automotive companies operating in special economic zones are still have the right to receive STATE AID. The nominal value of AID granted from 1 January 2001 to 31 December 2011 to four companies exceeded PLN 922 mln. UOKiK has ...
By your own car, train or by plane? Many football fans going to Euro 2012 matches face this dilemma. The Office of Competition and Consumer Protection and the All- Ukrainian Consumers' Federation Pulse remind us about most important rules of travel...
25 inspected undertakings, 115 standard forms examined and 13 pending proceedings – this reveals the latest analysis of the President of UOKiK concerning individual retirement accounts 25 inspected undertakings, 115 standard forms examined and...
Misleading advertising, incomplete information in sms lottery and unlawful sending out messages encouraging to take part in a contest – these are practices of Telecom Media, P4, PTC and P4 challenged by the President of UOKiK Misleading adve...
Abuse of a dominant position by RWE Polska and Energa-Operator – these are the latest decisions of the President of UOKiK concerning the electricity market. Unlawful practices could have impeded the choice of electricity supplier by end-users A...
Demanding payment for products never ordered by consumers, failure to provide information regarding the intention to conclude an agreement, suggesting that consumers might have won a prize – are just few of the ten practices of Reader’...
HB Reavis Group and Polskie Koleje Państwowe (PKP) will be able to build a new railway station Warszawa Zachodnia. The President of UOKiK consented to create a joint undertaking HB Reavis Group and Polskie Koleje Państwowe (PKP) will be able to bui...
Giełda Papierów Wartościowych (Stock Exchange) can take over Towarowa Giełda Energii (Polish Power Exchange) – as STATEd the President of UOKiK in her first decision in 2012. Last year there were 172 rulings including two prohibition...
29 European countries reviewed 562 websites offering loans. The most common irregularity was failing to inform borrowers about the actual cost of credit.The Office of Competition and Consumer Protection participated in the research 29 European countr...
Powszechny Zakład Ubezpieczeń and Maximus Broker will be obliged to pay over PLN 56 mln for concluding competition-restricting agreement. Their unlawful cooperation concerned group insurance for children and youth as well as workers of education ...
Sending back a text message implied participation in the lottery and receiving pAID text messages until the end of the lottery or until cancellation – this is one of the rules of the lottery “Did you become a millionaire today”, ...
The latest report of the Office of Competition and Consumer Protection revealed that the amount of STATE AID granted in 2010 exceeded PLN 24 billion. Mostly the funds were awarded to undertakings from Mazowieckie, Śląskie and Łódzkie voivodesh...
Most of the inspected travel agencies ceased applying the clauses questioned by the President of UOKiK. The effects of the inspection report of contracts used by tour operators include 41 decisions, 18 lawsuits and 7 ongoing proceedings Most of th...
10 days in Poland, 14 in Ukraine – it is how much time we are allowed to return a thing we simply do not like but we have already bought it in an e-shop. In these two countries undertakings are obliged to provide necessary information as rem...
On 29 November European Commission unveiled a package of legislative proposals to ensure that all EU consumers can solve their problems without going to court On 29 November European Commission unveiled a package of legislative proposals to ensure ...
Every aggrieved driver can enjoy the right to get a refund of rental fee for the car in replacement – STATEd the President of UOKiK, thus issuing the decision against Powszechny Zakład Ubezpieczeń and Uniqa. The Office decided that insuring ...
The President of UOKiK decided that Polkomtel, Polska Telefonia Cyfrowa, PTK Centertel and P4 concluded an unlawful and competition-restricting agreement. The operators agreed on their conduct towards the wholesale operator of mobile television. U...
10 October 2011, after nearly three years of negotiations, the EU Council adopted a new Directive strengthening the rights of consumers 10 October 2011, after nearly three years of negotiations, the EU Council adopted a new Directive strengthening ...
The European Commission gave its consent for granting the STATE AID project for the construction of liquefied natural gas terminal in Świnoujście (Poland). The project provides AID exceeding PLN 925 million The European Commission gave its consent ...
How many pay TV operators are there in Poland and what is the competition between them? What is more popular - a satellite dish or cable? How many Polish-language or HD channels are there? The answers to these and other questions brings the latest r...
Invoking fear, psychological pressure and confusion – these are the main objections of the President of the Office of Competition and Consumer Protection against debt collection actions of Euro Bank. For breach of collective consumer interests ...
Tickets for the concert, the game or a movie purchased on the Internet? 29 European countries checked together 414 websites offering tickets on the web. The Office of Competition and Consumer Protection also participated in the research. Most unde...
Automotive companies operating in special economic zones have preserved the right to receive STATE AID. The nominal value of AID granted from 1 January 2001 until 30 June 2011 to four undertakings amounted to over PLN 920 million. The ...
Returning the thing that has ceased to please? In Poland this possibility depends only on the seller, in Ukraine – we have two weeks for this from the date of purchase. At 274 days before the first match, UOKiK and All-Ukrainian Consumers&rsquo...
The construction of liquefied natural gas terminal in Świnoujście has been notified to the European Commission by the Office of Competition and Consumer Protection. The project provides AID exceeding PLN 925 million The construction of liquefied n...
Broadband Internet in Eastern Poland - The Office of Competition and Consumer Protection notified to the European Commission the Internet development project in the eastern Voivodeships. The total value of the project will be about 300 million eur...
By forbidding doctors to prescribe some products legally released into the market, the Polish Chamber of Physicians and Dentists violated the antitrust law. For applying the competition-restricting practice, the President of UOKiK imposed on the Cham...
Imposing high fees for the use of bus stops, onerous contract conditions of the local water supply monopolist, and even hindering the activities of undertakings in the cemetery services sector – these are the most common irregularities in the l...
Price, the promotion expiry time, reliable information, the regulations – these constitute the basic information about each contest or special offer. Unfortunately, undertakings often fail to remember this. UOKiK issued three decisions concerni...
Hundreds of dresses of Marie Antoinette, a few dozen pairs of gloves of Mary Lincoln, addiction to buying clothes and furniture of George Washington. The obsession of buying may reach each of us - both women and men. The stores ending their seasonal ...
Does the National Health Fund (NFZ) discriminate some potential business partners who want to sell orthopedic equipment and assisting means in Śląskie Voivodeship? The antitrust proceedings initiated by the President of UOKiK will explain it Does the...
Establishment by associations of undertakings of minimum and fixed prices for services is prohibited. Every year UOKiK issues several decisions confirming the use of such practices. The latest refer to tour guides and real eSTATE industry. Foreign...
How to deal with transnational concentation cases which may affect many markets? The issue was among other cases discussed during the seminar held under the annual meeting of heads of European antitrust authorities (ECA) hosted by the President of...
Problems returning a broken television set, a defective dinghy or a ticket for a cancelled match. Could happen? If you don't have proof of purchase, it's harder to pursue your claim. The simplest proof is a receipt. You should always hold on to it...
The antimonopoly proceedings instituted by the President of UOKiK shall determine whether PGNiG abuses its position on the retail sales market of natural gas. The undertaking may breach both the national and the community law. The issues concernin...
The President of UOKiK has issued her consent for taking control over Eurodial by Fresenius Medical Care. The undertakings operate inter alia in providing dialysis services for persons with renal failure. However, the transaction can take place un...
In six months new loan granting regulations will come into force. Longer time for withdrawal and inclusion of higher amounts in the regulations - are the main changes resulting from the new Consumer Credit Act, signed by the President of the Repub...
Increased rights for online buyers, effective resolution of disputes with entrepreneurs, improvement of product safety - these are the priorities of the Office of Competition and Consumer Protection during Poland's Presidency in the Council ...
Exclusion of liability for several-hours' delays in departures and absence of refunds for unused programs - these are among provisions applied by Nowa Itaka, questioned by the President of UOKiK. The Office ordered to refrain form contested practi...
13 undertakings and 44 standard forms inspected, and 101 reservations - these present the results of the latest analysis of agreements applied by electricity undertakings. UOKiK had reservations to all inspected undertakings 13 undertakings and 4...
Are football fans allowed the same period for filling a complaint in Poland and Ukraine? What is the best way to lodge a complaint against Polish or Ukrainian travel agency? Before Euro 2012, UOKiK and All-Ukrainian Consumers’ Federation PUL...
Roller blades – coolest ride ever! Incredible sale, one-day only! Buy them and you won't be sorry! Max could not have missed such e-bargain. He wasn't searching for other offers because it's a waste of time, he ordered them quickly and pAID ...
The President of UOKiK has given her consent for the merger of Uralkali and Silvinit The President of UOKiK has given her consent for the merger of Uralkali and Silvinit Uralkali and Silvinit are leading Russian producers of potassium. Till 1983 the...
A vehicle left without a duly pAID parking fee for more than 3 months shall be considered as abandoned vehicle with all consequences related thereto – is the regulationapplied by Polski Związek Motorowy - Okręgowy Zespół Działalności G...
Lack of information on the Internet site, including identification details of the ticket seller – this practice was questioned by the President of UOKiK. The undertaking from Opole - Shortcut – has changed its practice Lack of informat...
The results of work of the Office of Competition and Consumer Protection in 2010 include 401 decisions regarding competition and consumer protection, product safety as well as financial penalties exceeding PLN 347 million The results of work of t...
The President of UOKiK has given her consent for taking control over Casinos Polska by Totalizator Sportowy The President of UOKiK has given her consent for taking control over Casinos Polska by Totalizator Sportowy Totalizator Sportowy is the STATE...
The Polish competition authority – UOKiK - will host the 12th ICN Annual Conference in 2013. For the first time the event will take place in Poland. Hosting this prestigious event is a great honour for the Office and appreciation of its inte...
The General Court of the EU in the Buczek Automotive v. Commission case found that Buczek Automotive is not obliged to repay the STATE AID exceeding PLN 7 million (plus interests). As a result of this judgment the European Commission decision is p...
Since the time of Poland’s accession to the EU, the operating conditions have changed not only for entrepreneurs, but also for the STATE administration. The national antitrust authorities have gained the ability to issue administrative decis...
Making it difficult for customers to read contracts before signing, providing misleading information about subscribers’ rights – are just few of the practices of two telecommunication companies questioned by the President of UOKiK Maki...
Mitsui, Electric Power Development and EWG Elektrownie Wiatrowe will be allowed to produce and sell the electricity form Dunowo wind farm Mitsui, Electric Power Development and EWG Elektrownie Wiatrowe will be allowed to produce and sell the electr...
Wide choice, low price, time saving – these are the main advantages of online shopping. However, it is governed by its own rules. What are they? Before the fever of buying online tickets for sports or cultural events grips Internet users, UOKiK...
Plus operator hindered the efficient performance of inspection by UOKiK. The undertaking refused to provide access to the hard disc, delayed the inspectors’ operations as well as provided only inpidually selected documentation. For failure t...
In 2010, the Office of Competition and Consumer Protection broke nearly 30 prohibited price fixing agreements concluded amongst entrepreneurs. Most recent cases concern price fixing of horticultural products, fireplaces, clothing, port servi...
President of UOKiK has not given her consent for the takeover of Merlin by NFI Empik. The transaction would impede the competition. Before issuing this decision, UOKiK carried out the biggest research among undertakings operating on the culture r...
President of the UOKiK decided that PGE and Energa merger will lead to significant competetion restriction. UOKiK issued a decision prohibiting the takeover of Energa by Polska Grupa Energetyczna President of the UOKiK decided that PGE and Energa m...
Akzo Nobel, producer of paints and varnishes, had been fixing prices of its products with home improvement shops: Castorama, Leroy Merlin, Obi and Praktiker, for several years. The participants of the collusion were fined with a total value of nea...
Energa Invest and Supply Board International Investments may jointly build a gas power plant, and Systexan may take over X-Trade Brokers. Green light was also given to six other undertakings: Fiat Auto Poland, Emperia Holding, Atic Services, TDJ,&...
As follows from the latest report of the Office of Competition and Consumer Protection, the amount of STATE AID granted in 2009 exceeded PLN 19 billion. The bulk of money went to undertakings from the following voivodeships: Mazowieckie, Śląskie a...
Warsaw Promenada Shopping Mall is allowed to change hands. Competition will also not be infringed by the takeover of the Internet Electricity Trading Platform. Furthermore, four other transactions have been granted consent by the President of UOKiK...
A passenger on public transport is responsible for the malfunction of a ticket validator? All student works are the property of a university? When using a gym you exercise at your own risk, because the club does not accept liability for any injuries?...
Polska Telefonia Cyfrowa, in breach of law and contrary to court decision, hindered UOKiK to carry out an inspection with search. The undertaking was fined PLN 123 million for unlawful activities Polska Telefonia Cyfrowa, in breach of law and c...
Last year products of a total value of USD 146 billion were imported into the Polish market.Are they all safe?According to the latest report of UOKiK, based on the results of inspection performed by the Trade Inspection, they are not.Every third toy ...
We are more and more willing to turn to poviat and municipal consumer ombudsmen for free of charge assistance. Nearly 350,000 pieces of advice and 45,000 interventions against undertakings to protect consumers – this is the result of ombudsmen ...
Kompania Węglowa may take over Huta Łabędy and Nadwiślańska Spółka Energetyczna. In the case of the first transaction the President of the Office of Competition and Consumer Protection issued a conditional consent Kompania Węglowa may take...
Automotive companies operating in special economic zones have preserved the right to receive STATE AID. The nominal value of AID granted from 1 January 2001 until 30 June 2010 to four undertakings amounted to over PLN 852 million. T...
Enea Operator has imposed onerous agreement terms upon its contractors. A fine amounting to PLN 0.5 million was imposed on the undertaking for abuse of a dominant position on the market of electricity distribution. Enea Operator has imposed onerous ...
Illegal practices applied by Raiffeisen Bank, using their market power by communes Tryńcza and Jabłonka – these are the latest decisions of the President of UOKiK issued in cooperation with the Branch Office in Kraków Illegal practic...
ZAiKS, when hindering authors’ right to terminate contracts, might have restricted competition, as STATEd the President of UOKiK when issuing the decision based both on Polish and Community law. The association committed to change the questi...
Ensuring competition on the rail market, more effective protection of passenger rights, precise determination of routes with subsidized services, strengthening of the market regulator position – these are the main recommendations from the la...
Misleading advertising of a deposit account and the use of abusive clauses have been questioned by the President of the Office of Competition and Consumer Protection on the banking services market. Seven banks have recently learnt that such practi...
President of UOKiK has consented for acquisition of E. Wedel, confectionery manufacturer, by the Japanese Lotte Holdings. The transaction will not restrict competition on the market of chocolate products. At the same time, for all concentrating und...
P4 and PTK Centertel have obtained a consent to create one joint undertaking providing wholesale services of access to broadband data transmission. Also Astrium and the Space Research Centre of the Polish Academy of Sciences can establish a new entit...
Agora may take over Centrum Filmowe Helios, and SPV may acquire Electro World, STATEd the President of UOKiK. The green light has also been given to undertakings operating on capital investments, cell phone services and insurance agency markets Agora...
Has your bank, real property developer or travel agency applied contractual clauses entered into the Register of Abusive Clauses? Has it exposed you to financial loss? Since 19th July, pursuing claims on such occasions may become easier as provision...
The President of the Office of Competition and Consumer Protection authorised a transaction between the owners of the largest shopping centres in Warsaw.The concentration may be implemented under fulfilment of specific conditions The President of ...
Adam Grzeszak from "Polityka" and Andrzej Tomczak from TVP2 channel won the fifth edition of the "Libertas et Auxilium" contest. The President of the Office presented the special jubilee award to Konrad Niklewicz from "Gazeta...
Sanofi-Aventis may take over Nepentes, STATEd the President of UOKiK. Transactions on car leasing, publishing, basalt extraction, production of water and beverages markets shall not restrict competition Sanofi-Aventis may take over Nepentes, STATEd t...
8 decisions since the beginning of the year and 19 ongoing proceedings – these are effects of UOKiK’s combating the most serious violations of competition. Recent decisions on inadmisible agreements regard the market of eSTATE agencies...
The President of UOKiK conducts proceedings to punish Polska Telefonia Cyfrowa and Polkomtel. The undertakings were charged with hindering inspection during proceedings concerning the mobile television market The President of UOKiK conducts proceedin...
The President of UOKiK initiated proceedings on imposing financial penalty on PKP Cargo, which will verify whether the undertaking duly executed the decision of the Office The President of UOKiK initiated proceedings on imposing financial penalty o...
Publishing houses Axel Springer and Ringier can create one joint undertaking and the Lithuanian Eva Grupe can take over Zakłady Przemysłu Cukierniczego Mieszko. The President of UOKiK has also agreed to implement concentrations of undertakings produ...
Whom to protect – competition or competitors? How to support competition law? How to increase the effectiveness of antitrust policy instruments? - these were the questions that competition experts from all over the world tried to answer...
329 decisions issued concerning the breach of competition and consumer protection law as well as fines exceeding the amount of PLN 558 million – demonstrate the results of work of the Office of Competition and Consumer Protection in 2009. 329 ...
Neonet can take over Avans Północ and Procter&Gamble part of property of Sara Lee. The President of UOKiK also gave the consent for transactions on the market of dairy products, import and distribution of wines. Neonet can take over Avans ...
The Banks may have acted illegally when they jointly set the fees for transactions made with Visa and MasterCard payment cards. The Court of Appeal took the stance of UOKiK and the case will be reviewed. The Banks may have acted illegally when they j...
The Code of Professional Ethics for Notaries adopted by the National Chamber of Notaries (Krajowa Rada Notarialna) includes competition restricting clause – STATEd the President of UOKiK. The Office interferes in the sector of professional se...
Industrial Development Agency may take over H. Cegielski – Fabryka Pojazdów Szynowych. The President of UOKiK gave the consent for four more transactions concerning undertakings operating in the following markets: selling hearing AIDs, p...
The latest issue of ECN Brief contains as many as 50 articles on competition policy in the European Union and important issues handled by national antitrust authorities. This magazine is issued free of charge by the European Competition Network and i...
Adamed may take over Polfa Pabianice and Cephalon may acquire Mepha - the President of UOKiK has granted additional consents to implement concentrations in the pharmaceutical market. Furtermore, the green light was given to undertakings operating in ...
Acquisition of rights to broadcast public transmission of sports events must not be subject to the purchase of other products – decided the President of UOKiK and questioned the practices of Cyfrowy Polsat Acquisition of rights to broadcast...
Over 60 articles from 24 antitrust offices of Member STATEs and the European Commission – current news on antitrust law can be found by the readers in the ECN Brief, the first issue of the information magazine of the European Competition Networ...
Notebook with a modem for PLN 1; The fastest Internet connection in a mobile phone. No limits; Digital telephony for PLN 1 per 2 months - these are examples of slogans used by Aster, Vobis and Era network operator to tempt the consumers. Notebook wi...
Recent activities of the President of the Office of Competition and Consumer Protection in the area of life insurance resulted in 600 examined standard contracts, 13 checked entrepreneurs and several clauses addressed to the Court. Almost all exam...
The provisions set out in the regulations on providing services of Cyfrowy Polsat covered: the right to change the number of TV or radio channels, the possibility to stop broadcasting some of them without the prospect to terminate the agreement The p...
The European Commission issued a conditional consent for takeover of the English Cadbury by the American consortium Kraft Foods. The Commission took account of the comments reported by UOKiK The European Commission issued a conditional consent for ...
Maximum fines amounting to PLN 411 million have been imposed by the President of the Polish Office of Competition and Consumer Protection (UOKiK) on the biggest producers of cement in Poland, participating in the cartel on the construction market. Ma...
The latest report of the Office of Competition and Consumer Protection shows that the amount of STATE AID granted in 2008 was almost PLN 14.4 billion. Its greatest share was given to undertakings as part of horizontal and regional AID The latest repo...
The President of UOKiK has imposed on P4 and Polkomtel an obligation to change the anti-competitive provisions of the agreement. It has been 17th commitment decision, issued by the Office this year The President of UOKiK has imposed on P4 and Polkom...
Passenger service charge, noise and airport charges, boarding and passenger tax-es - these are only some of the expenses that a consumer travelling by plane needs to incur. Within an international project, UOKiK checked which charges and fees are imp...
The President of UOKiK banned two transactions: the takeover of Koltram by Cogifer Polska, and the takeover of Gellwe from FoodCare by Rieber Foods Polska. This year the Office has already issued 66 decisions on mergers. The President of UOKiK banned...
Two decisions and 29 ongoing proceedings – this is the result of recent actions of the Office of Competition and Consumer Protection referring to the banking sector. The concerns of UOKiK are still raised by the practices of banks granting loan...
Lack of the shop address, lack of information about entrepreneurs or the right to withdraw from the agreement - these are the most common problems faced by the European consumers buying electronic equipment on the Internet. It was already the second ...
In 2008, 30 mln Europeans did their shopping in a foreign country via the Internet. If the provisions on which the European Commission is currently working come into force, the interest in this form of sale will increase In 2008, 30 mln Europeans did...
The obligation to market only safe products, improved consumer protection, changes in granting STATE AID and new possibilities for competition protection authorities - UOKiK is taking track of Poland's 5 years in the European Union The obligation t...
Pharmaceutical manufacturers may be restricting competition, showed explanatory proceedings carried out by the President of UOKiK. Due to the European dimension of the companies' operations, the case was referred to the European Commission Pharmaceu...
The President of the Office of Competition and Consumer Protection instituted antitrust proceedings to determine whether Cyfrowy Polsat has abused its market position by selling the rights to public screening of sport broadcasts The President of the...
598 decisions on infringements of competition and consumer protection law, as well as fines totalling over PLN 95 million - these are the effects of the activity of the Polish Office of Competition and Consumer Protection in 2008 598 decisions on in...
Want to return a product which you don't like after all? It's possible, but only when buying on the Internet - this is the main legal difference between e-commerce and traditional shopping Want to return a product which you don’t like after all...
Price fixing is punishable. Do you want to avoid severe sanctions for participating in a prohibited agreement? Apply for leniency to get immunity or a reduction of fines. New opportunities will be available as of 24 February Price fixing is punishabl...
A panel chaired by the President of UOKiK awarded authors of master theses devoted to competition protection. The winner received a prize of PLN 5 thousand gross. Moreover, four distinctions were handed in A panel chaired by the President of UOKiK aw...
Publically available rules of setting financial sanctions by the President of UOKiK for infringements of competition law are applicable as of 1 January 2009. This information is particularly important for businesses Publically available rules of sett...
Every tenth household in Poland has experienced debt recovery procedures, whereas 2% have had their salaries seized by a bailiff, show surveys commissioned by UOKiK. Some of the debtors will soon be able to file for bankruptcy Every tenth household i...
In 2007 STATE AID in Poland amounted to over PLN 6.5 billion, STATEs the latest report from the Office of Competition and Consumer Protection. The greatest amounts of money were granted to enterprises as part of horizontal and regional AID In 2007 st...
All market participants will have an opportunity to seek collective redress against unfair enterprises. A draft Act on pursuing claims in group proceedings is now under interministerial consultations All market participants will have an opportunity t...
The President of the Office of Competition and Consumer Protection gave her clearance for the takeover of Krakodlew by ArcelorMittal Poland. The companies deal in metallurgical production The President of the Office of Competition and Consumer Protec...
Telekomunikacja Polska must pay a PLN 20 million fine for competition-breaching practices. Today, the Supreme Court confirmed the decision of the President of UOKiK Telekomunikacja Polska must pay a PLN 20 million fine for competition-breaching pract...
Does the STATE AID for the banking sector not break relevant procedures? How does the European Commission calculate AID when there are no clearly defined criteria? A meeting organized by UOKiK sought to answer these and more questions Does the STATE ...
Most banks stopped charging consumers with additional fees for coin deposits - this is the result of UOKiK's investigation of standard contracts. The President of the Office issued four decisions concerning such practices Most banks stopped charging ...
281 decisions concerning infringements of competition and consumer protection law and fines totalling PLN 170 million - these are the results of UOKiK's work in 2007 281 decisions concerning infringements of competition and consumer protection law an...
Every year UOKiK imposes fines amounting to hundreds of millions of zloty on participants of prohibited agreements. It is possible to avoid these severe sanctions by cooperating with the antitrust authority Every year UOKiK imposes fines amounting to...
Selling notebooks with Microsoft software may restrict competition. This is a conclusion of explanatory proceedings conducted by UOKiK. On account of the global character of the company's activity the case was referred to the European Commission Sell...
More efficient detection of anticompetitive practices, better system for STATE AID monitoring and more efficient methods of evaluating concentrations of enterprises - these are the priorities of the Competition policy for 2008-2010 More efficient de...
Prime Minister Donald Tusk appointed Ms Małgorzata Kozak Vice President of the Office of Competition and Consumer Protection Prime Minister Donald Tusk appointed Ms Małgorzata Kozak Vice President of the Office of Competition and Consumer Protection ...
Meglena Kuneva, European Commissioner for Consumer Protection, and Małgorzata Krasnodębska-Tomkiel, President of UOKiK, discussed the system of consumer protection in Poland Meglena Kuneva, European Commissioner for Consumer Protection, and Małgorzat...
President of the Council of Ministers Donald Tusk appointed Małgorzata Krasnodębska-Tomkiel for the post of President of the Office of Competition and Consumer Protection. She succeeded the former President of UOKiK - Marek Niechciał President of the...
All the inspected banks used contact terms which were unfavourable for customers - revealed the latest analysis of the Office of Competition and Consumer Protection. More than 300 standard form mortgage loan agreements were inspected All the inspecte...
Stalexport infringed the law by charging consumers unfair tolls for driving a section of A4 motorway which was under roadworks. The President of UOKiK, Marek Niechciał, ordered the company to change the practice and imposed a fine of PLN 1.3 million ...
Have consumer rights been infringed due to the merger of the BPH and Pekao banks? This is going to be established by the President of UOKiK, Marek Niechciał. The Office initiated an explanatory proceeding into the matter Have consumer rights been inf...
Castorama and ICI have been fixing retail prices of paints and varnishes, found Marek Niechciał, the President of UOKiK, and imposed a fine of over PLN 45 million on the enterprises. The forbidden practice has been going on since 2004 Castorama and I...
Is the significant diversity of prices of similar goods and services across the EU in each case justified by varied competition conditions? Is a long-term cooperation with a one provider always the result of a consumer's informed choice? Is the signi...
Charges for making cash payments into one's own account at a bank's cash desk are still an additional financial burden imposed by banks on consumers, STATEs a report of the Office of Competition and Consumer Protection Charges for making cash payment...
PKP Cargo will pay over PLN 50 million to the STATE budget for violating the antimonopoly law. The fine was imposed by the President of the Office of Competition and Consumer Protection in 2004 PKP Cargo will pay over PLN 50 million to the STATE bud...
Bogus price reductions, pressure selling, quoting incomplete prices - these and other unfair commercial practices influence our purchase decisions. Now there is an answer to the abuses of trust and deliberate misleading of consumers. Bogus price red...
Nearly PLN 6 bln of STATE AID was given to undertakings in Poland in 2006. It is over a billion more than the previous year, reads a report prepared by UOKiK and adopted on 27 November 2007 by the Council of Ministers Nearly PLN 6 bln of STATE AID wa...
The practices of PZU Życie concerning employee group insurance violate the law, ruled Marek Niechciał, President of the Office of Competition and Consumer Protection, and imposed a fine of over PLN 50 million on the company The practices of PZU Życi...
UOKiK has been looking at the practices of copyright protection organizations for a couple of years now. It has also been monitoring the phonographic market. Consequently, yet another antitrust proceedings have been initiated against ZAIKS UOKiK has ...
You were disappointed by the quality of the hotel service? The number of stars did not correspond to the standard you pAID for? Make a complaint - at the outset of the holiday period UOKiK reminds hotel clients of their rights You were disappointed b...
You are not sure if a trader's practices are lawful? Consult the Act on combating unfair commercial practices prepared by the Office of Competition and Consumer Protection (UOKiK). It was adopted today by the lower chamber of the Polish Parliament Y...
UOKiK issued this year's first conditional clearance. The German concern specialising in production and sales of concrete will be able to take over its competitor, if it sells a part of assets in the indicated time UOKiK issued this year's first cond...
UOKiK able to penalize undertakings for violating collective consumer interests, higher turnover thresholds for notification of envisaged concentrations - the new antimonopoly act comes into force tomorrow UOKiK able to penalize undertakings for viol...
The National Health Fund has abused its dominant position when establishing principles for contracting health services in dentistry - STATEd the President of UOKiK The National Health Fund has abused its dominant position when establishing principle...
When should an envisaged transaction be notified to UOKiK? When should the matter be handled by the European Commission? How does a consolidation on the market influence consumers' situation? When should an envisaged transaction be notified to UOKiK?...
Nearly PLN 5 bln of STATE AID was provided to entrepreneurs last year. A report prepared by the Office of Competition and Consumer Protection, approved by the Council of Ministers on 12 December, reveals that it is over three times less than in 2004 ...
Increase of market concentration, limitations in the distribution of medicines, development of parallel import and on-line pharmacies constitute the most important phenomena in the pharmaceutical sector which were analysed by UOKiK Increase of market...
One in ten abusive clauses in UOKiK register concerns the real eSTATE market. Only in 2006 the President of the Office initiated 50 proceedings in this regard One in ten abusive clauses in UOKiK register concerns the real eSTATE market. Only in 2006 ...
"Competition in modern economy" was the subject of an international academic conference organised by UOKiK and Adam Mickiewicz University of Poznań on 6 and 7 November 2006 “Competition in modern economy” was the subject of an internation...
Protection of the library collections against destruction cannot be used as a justification for law infringement, decided Cezary Banasiński, President of UOKiK Protection of the library collections against destruction cannot be used as a justificatio...
New members to ICPEN and new initiative aimed at promotion of airline passenger rights are the main outcome of the conference organised by Poland on 23-24 October 2006 under ICPEN Presidency New members to ICPEN and new initiative aimed at promotion...
Penalties amounting to almost PLN 110 million in total have been imposed by the President of UOKiK on the participants of a prohibited agreement: Polifarb Cieszyn-Wrocław and the owners of seven building materials outlets Penalties amounting to almos...
The Chamber infringed the law by amending the Code of Professional Conduct with a clause preventing its members from participation in tenders for design works where price was the sole selection criterion The Chamber infringed the law by amending the ...
Poland has taken up the presidency of the International Consumer and Enforcement Network (ICPEN). A conference which shall take place in October, will inaugurate Poland's presidency over the organization's works Poland has taken up the presidency o...
Polish competition protection solutions are good examples for other countries to follow - these are the conclusions of the international seminar "American and European consumer protection system", held yesterday by UOKiK Polish competition protection...
Consumer and competition policy - working together? The answer to this question was sought by the participants of an international scientific conference organised by UOKiK Consumer and competition policy - working together? The answer to this questio...
UOKiK's employees and the police have searched offices and other premises belonging to eight cement producers, and three other entrepreneurs, who could be supporting the cartel, suspected of concluding a prohibited agreement. UOKiK’s employees...
The President of UOKiK ruled that TP SA restricted the competition by introducing the increase of the prices of international calls with the numbers beginning with 0-708-1 and imposed a fine exceeding PLN 12 million on this largest Polish operator Th...
The President of UOKiK has banned a merger between companies from the spirit branch. In the opinion of Cezary Banasinski, the take over of the company Jablonna by Carey Agri would restrict the competition on the market The President of UOKiK has ba...
Undertakings violating the collective consumer interests may be punished with fines - provides the amendment to the Act on competition and consumer protection Undertakings violating the collective consumer interests may be punished with fines - provi...
Telekomunikacja Polska pAID a fine of 1.2 million zloty for failure to submit to the decision of The President of UOKiK on the incorrect service provided to the subscribers using the "Blue Line" Telekomunikacja Polska pAID a fine of 1.2 million zloty...
'Annoying but popular' - sAID young consumers about advertisements in the survey taken by the Public Opinion Research Center (CBOS) at the request of the Office of Competition and Consumer Protection (UOKiK) Do you buy it? - the latest education and ...
The key issues discussed during the conference Competition Law: Present STATE and Expected Changes included the problem of how to facilitate lodging of consumer claims against entrepreneurs on grounds of a breach of competition law The key issues dis...
The AID from STATE funds granted to undertakings last year amounted to 16.4 billion zloty, around 40 percent less than the year before - those are the results of a report prepared by UOKiK adopted by the Council of Ministers on 13 December The AID f...
A seminar, which took place today at the Office of Competition and Consumer Protection was dedicated to transnational competition rules and their role in the economic development A seminar, which took place today at the Office of Competition and Cons...
The international conference "Current problems of the Polish and European competition protection law", was dedicated to - among other - the relations between the antitrust law and the regulatory provisions The international conference “Current ...
Starting from 2006, the Office of Competition and Consumer Protection shall take presidency of the International Consumer Protection and Enforcement Network (ICPEN). Poland's candidacy was unanimously accepted Starting from 2006, the Office of Compet...
The on-line shopping market in Europe grows, however, also the number of problems which the consumers encounter increases - this is the main conclusion of this year's European Consumer Centre Report Purchasing goods and services abroad via Internet i...
The Industrial Union of Donbas will be able to take over the control of Częstochowa Steelworks a part of the Silesia Financial Association The Industrial Union of Donbas will be able to take over the control of Częstochowa Steelworks a part of the Si...
Interests of consumers using payment cards are well protected, however, according to the latest analysis of the Office of Competition and Consumer Protection, there are still areas, where the rights of the weakest market participants may be violated ...
17 thousand of controlled products, among which almost 800 did not meet the essential requirements - these are the effects of the first year of operation of the market control system in Poland 17 thousand of controlled products, among which almo...
TVN24 abused its market position demanding that its program be broadcast in all networks belonging to a cable TV operator - decided the President of the Office of Competition and Consumer Protection TVN24 abused its market position demanding that it...
On 18 April 2004 there was the official opening of the European Consumer Centre in Poland On 18 April 2004 there was the official opening of the European Consumer Centre in Poland. Its main task is to provide information on consumer rights in specifi...
Telekomunikacja Polska must pay over 4.2 million zloty as a fine for not executing the decision of the President of the Office of Competition and Consumer Protection Telekomunikacja Polska must pay over 4.2 million zloty as a fine for not executing t...
The main assumptions to the EU reform of supporting the enterprises in the United Europe were the lead issues of the conference organised by UOKiK and the Faculty of Law and Administration of the Warsaw University Conference of the Office of Competit...
The Council of Ministers is expected to approve today a Report prepared by the Office of Competition and Consumer Protection on STATE AID granted to undertakings in 2003 The Council of Ministers is expected to approve today a Report prepared by the O...
Polskie Górnictwo Naftowe i Gazownictwo, delaying - contrary to Act on power generation - the issuance of technical conditions to connect a boiler house to a measuring station, has abused its dominant market position - decided the President of...
UOKiK concluded a settlement with Canal+ Cyfrowy. That was due to a major improvement in quality of client service of this pAID television. At the same time, the company undertook to pay 200 000 zloty to a charity organisation UOKiK concluded a settl...
Over 2,000 proceedings and fines exceeding 11 million zloty - those are the effects of the operation of UOKiK in 2003. A report on the activity of UOKiK was submitted today to the Parliamentary Commission of Economy Over 2,000 proceedings and fines e...
Over 600 administrative proceedings were held, resulting in the imposition of financial penalties in the amount of over PLN 174 million - such are the effects of the activities of the Office of Competition and Consumer Protection in the year 2004. Ov...
As one of thirteen, the Polish Office of Competition and Consumer Protection participates in the international action of Internet sweep, searching for unlawful and misleading advertising of mobile telephones, addressed to children and teenagers As on...
The President of the Office of Competition and Consumer Protection ordered Polskapresse to sell the enterprise purchased from Dolnośląskie Wydawnictwo Prasowe, including the rights to publish "Słowo Polskie" daily newspaper The President of the Offic...
The fine of 20 million zloty for unjustified discrimination among contractors was imposed by the President of the Office of Competition and Consumer Protection on a company belonging to the capital group of Polskie Koleje Państwowe The fine of 20 mil...
The President of the Office of Competition and Consumer Protection is a central authority of the STATE administration. They report directly to the Prime Minister, who appoints them from amongst the persons selected by way of an open and competitiv...
Brief history of the Office of Competition and Consumer Protection The Office of Competition and Consumer Protection (UOKiK) was established in 1990 as the Antimonopoly Office. In 1989, on the verge of a political breakthrough, when the economy was ...
Tomasz Chróstny, President of the Office of Competition and Consumer Protection Graduated in finance and accounting at the Warsaw School of Economics and in management and production engineering at the Warsaw University of Lif...
...rmore, the Department collects national and EU judicial decisions concerning competition protection, consumer protection and STATE AID. The Department also maintains a register of the appeals and complaints submitted to the Court of Competition and Consumer P...
...irector Patrycja Sobczak Contact: ph. +48 22 55 60 856 fax +48 32 32 500 dmp@uokik.gov.pl The Department of STATE AID Monitoring carries out initial assessment of the compliance of aid programmes and individual aid schemes (granted on the bas...
Director Aneta Mijal Deputy Director Artur Rogowski Deputy Director Paulina Sawa Contact: ph. +48 22 826 39 60, +48 22 556 01 63 fax +48 22 826 10 36 dpr@uokik.gov.pl The main tasks of the Department of Le...
Director dr Wojciech Szymczak Deputy Director Nikodem Szadkowski Deputy Director Bartłomiej Dzik Deputy Director Karol Muż Contact: ph. +48 22 826 39 62, +48 22 556 02 81 fax +48 22 826 13 53 dar@uokik.gov.pl ...
Director Anna Sekinda-Maicka Deputy Director Marta Kruszka Contact: ph. +48 22 826 91 06, +48 22 556 02 99 fax +48 22 826 30 51 dok@uokik.gov.pl The activities undertaken by the Department of Competition Protection on...
Director dr Piotr Pełka Deputy Director Katarzyna Kukuć Deputy Director Patrycja Sobczak Contact: ph. +48 22 55 60 856 fax +48 32 32 500 dmp@uokik.gov.pl The Department of STATE AID Monitoring carries out initial as...
Director Łukasz Wroński Deputy Director Artur Zwaliński Deputy Director Katarzyna Araczewska Contact: ph. +48 22 556 04 24 fax +48 22 827 67 41 dozik@uokik.gov.pl The main task of the Department is shaping and imple...
The competencies of the President of UOKiK include cooperation with international institutions and organisations dealing with competition and consumer protection and the implementation of Poland's international obligations in these areas. As a...
The European Competition Network (ECN) is based on the provisions of EU Council Regulation No 1/2003/EC of 16 December 2002 on the implementation of the rules on competition lAID down in Article 81 and 82 of the EC Treaty (later Art. 101 and ...
Since 2006, under Regulation 2006/2004, there is cooperation within the EU between the Member STATEs' authorities responsible for the enforcement of consumer protection law. Under the CPC, Member STATEs share information with each other f...
UOKiK participates in meetings of the heads of consumer protection authorities in the European Union as part of the Consumer Policy Network (CPN). These meetings are chaired by the European Commission. The CPN Network provides a platform for the e...
Organisation for Economic Cooperation and Development, was established on 30 September 1961 and brings together 38 highly developed and democratic countries. Its aim is to help member STATEs achieve the highest possible level of economic grow...
International Consumer Protection and Enforcement Network – ICPEN is an organisation associating consumer protection authorities from more than 70 countries worldwide. The work of the Network is chaired by a STATE pursuing annual, rotat...
The United Nations Conference on Trade and Development, is a permanent intergovernmental body established by the United Nations General Assembly in 1964. It is headquartered in Geneva, Switzerland, with offices in New York and Addis Ababa. UN...
An important area of cooperation with foreign countries is the development by UOKiK of direct contacts with its counterparts from Poland's partner countries - both within and outside the EU. The Office continuously exchanges information an...
Twinning projects aim to institutionally support and develop EU candidate and neighbourhood countries, as well as some countries in sub-Saharan Africa and Asia. Twinning takes place between public institutions from the EU Member STATEs and recipie...
Polish AID Polish AID is Polish development cooperation implemented by the Ministry of Foreign Affairs on the basis of the Development Cooperation Act of September 16, 2011. The MFA implements activities in cooperation with governmental b...
Memorandum on regional cooperation in competition protection in the Central and Eastern Europe, April 18, 2023 The heads of 10 antitrust offices from Poland, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Romania, Slovakia and two EU...
Late payments and too long payment periods have a negative impact on the financial liquidity of enterprises and their development, increase the costs of conducting business activities, and in the most difficult situations may lead t...
The Office of Competition and Consumer Protection conducts proceedings regarding excessive delay in payment. During the proceedings, UOKiK may inspect or request specific information and documents. The Office's powers in thi...
Commission Regulation (EU) No 330/2010 of 20 April 2010 on the application of Article 101(3) of the Treaty on the Functioning of the European Union to categories of vertical agreements and concerted practices (Text with EEA relevance) Co...
A leniency programme is a set of regulations allowing an antitrust authority to grant immunity from fines or their reduction to an enterprise which undertook cooperation with the authority and provided evidence of an existence of an unlawful compe...
The control of enterprises’ concentrations (mergers, takeovers, purchase of a part of the target’s assets) aims to prevent their excessive consolidation and gaining a dominant market position, which causes significant lessening of competi...
The European Commission has the power to investigate concentrations with a “Union dimension”, i.e. those which involve enterprises whose aggregate world-wide turnover exceeds EUR 5 bln or when the aggregate Union-wide turnover of each of ...
There are two paths of consumer enforcement in Poland. The Office of Competition and Consumer Protection (UOKiK), as a central government administration body responsible for implementing the consumer protection policy and acting in public interest...
In many areas of life consumers do not have the possibility to negotiate the terms of B2C contracts. They are given only two options: either to sign the contract or to reject it. This creates a threat that contracts may contain clauses detrimental to...
Within two months of receiving the required set of information and documents, the European Commission makes the final decision on the compatibility of the proposed AID with the internal market. If the Commission has serious objections, the Member ...
Polish law provides regulations which specify safety requirements for most products, including toys, food, cosmetics, etc. With regard to other products which are not covered by such regulations, e.g. lighters, children cots, furniture or candles, th...
Consumer, who suffers damage with relation to the use of a product, has a right to demand compensation on the basis of the Civil Code. The proceeding takes place in a civil court upon the request of the person whose rights were infringed. Moreover, ...
The President of the Office of Competition and Consumer Protection is responsible for managing the system of monitoring and scrutinizing the quality of fuels. Its purpose is to ensure the safety of vehicle users and to protect their economic inte...
CE marking is the producer’s declaration that a given product placed on the market meets the essential requirements, which are most often specified in applicable regulations to the Act of 30 August 2002 on the conformity assessment system (J...
The manufacturer is defined as any natural or legal person responsible for designing and producing a product with the aim to market it under its own name or business name. This also applies to assembling, packaging, processing or labelling of ready-m...
The UOKiK campaign entitled "Market Collusion? Give a Signal!" was to raise awareness of competition law violations and encourage people to report them. Outreach efforts were addressed to employees in specific industries, including autom...
Konsument.edu.pl is an engaging educational tool for teachers and older students for promoting consumer rights online. The website is a social networking simulator that initiates 10 trap events that can be encountered online, including a shopp...
The campaign conducted by the Office of Competition and Consumer Protection (UOKiK) aims at drawing consumers' attention to the threat of unfair market practices when concluding savings-related contracts. Even very risky investments can be pre...
Be careful, senior! ― the UOKiK’s campaign aimed at warning consumers against unfair practices of some entrepreneurs while concluding off-premises contracts, i.e. during presentations or at the consumer’s place of residence. The ...
We understand a brand profile as a store profile where commercial content is generally published. Users entering such a profile are aware (e.g. thanks to the profile name and the store name) that the purpose of the content published here is to pro...
Barter is one of the form of commercial collaboration. If an influencer gets pAID in the form of products and/or services under promotion contract concluded on his social media channels, it is his financial benefit and these publications must be t...
Rule: if the compensation is the form of a product or service (barter), this should be tagged as commercial collaboration. However, he should consider the nature of the reviewed product (whether it can be returned), the nature of collaboration (wh...
Spontaneous and unpAID recommendations or opinions do not need to be tagged. Example: An Influencer’s friend recommended his services on social media, and an Influencer shares this opinion on his channel. Should friend tag this publi...
Personal data processing at the Office of Competition and Consumer Protection The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of per...
Results: documents to download
Prezentacja: Piotr Pełka - Regional investment aid in Poland - regional aid map, structural funds
Prezentacja: Eszter Hargita - Remarks on application of regional state aid policy in Hungary
Prezentacja: Sylwia Ojdym - Cumulation of de minimis aid for entities with complex structure
Presentation: Barbara Brandtner - Recovery of Unlawful and Incompatible State Aid - The Doctrine*
Presentation: Barbara Brandtner - The State aid Action Plan: State of play and future steps*
Presentation: Barbara Brandtner - Recovery of Unlawful and Incompatible State Aid - The Doctrine*
Presentation: Barbara Brandtner - The State aid Action Plan: State of play and future steps*
Prezentacja: Barbara Brandtner - Recovery of Unlawful and Incompatible State Aid - The Doctrine*
Prezentacja: Barbara Brandtner - The State aid Action Plan: State of play and future steps*
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