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21.10.2021Mediation Day - amicable settlement of consumer disputes

Did the seller reject your complaint? Are you not satisfied with the way your case was handled? Resolve the dispute amicably. ...>

18.10.2021Unclear terms and conditions of sale at Vinted.pl - allegations put forth by the President of UOKiK

The President of UOKiK Tomasz Chróstny initiated proceedings against VINTED, the Lithuanian company running a website that enables users to sell clothes online. ...>

15.10.2021First UOKiK's visit to Armenia as part of the "Polish Aid" programme

The Office of Competition and Consumer Protection (UOKiK) is implementing the project "Institutional Strengthening of the Republic of Armenia in Building a Consumer Protection System" co-financed under the "Polish Aid"  ...>

15.10.2021UOKiK for teachers - konsument.edu.pl portal

Are you a school teacher? Do you teach classes for adolescents? Perhaps you are a parent? Use the free, state-of-the-art educational tool konsument.edu.pl. ...>

15.10.2021DVB-T2 - new standard of digital terrestrial television from 1 July 2022

Next year, viewers will benefit from the second generation of terrestrial television - DVB-T2. The President of UOKiK has joined the information campaign organised by the National Institute of Telecommunications - #GotowiNaDVBT2.   ...>

12.10.2021Electronic monitoring equipment

Tomasz Chróstny, President of UOKiK, opened an investigation into the pricing of electronic monitoring equipment. ...>

08.10.2021Campaign of the President of UOKiK "Calculate and don't miscalculate" - the power of communication through cooperation

A nationwide social campaign of the President of UOKiK under the slogan "Calculate and don't miscalculate!" is underway. So far, nearly 180 media and institutions have joined the campaign. ...>

07.10.2021Penalty for Enrex Energy - decision of the President of UOKiK

Enrex Energy did not leave consumers signed contracts to sell electricity or gas at their homes. This practice made it difficult for consumers to accurately review the terms of the contract and possibly withdraw from it. ...>

01.10.2021Surreptitious advertising on influencers' social media? Investigation by the President of UOKiK

Is sponsored content on blogs, Instagram or Facebook pages of internet celebrities adequately labelled? Can it mislead consumers? The Office of Competition and Consumer Protection will investigate it. ...>

01.10.2021Artificial intelligence will help to find illegal clauses

UOKiK has announced a competition for designing an IT tool that will support its employees in analysing templates of contracts, which are used by entrepreneurs, to detect illegal clauses. ...>