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Office of Competition and Consumer Protection

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03.07.2018Debt collection fees Debt collection fees

The President of UOKiK has verified the rules for charging debt collection fees by financial institutions. All entrepreneurs should keep in mind that these fees must correspond to the costs they actually incurred, e.g. when sending a letter.   ...>

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03.07.2018Fixed interest rates on mortgage loans - call of UOKiK Fixed interest rates on mortgage loans - call of UOKiK

The President of UOKiK Marek Niechciał called on banks which grant mortgage loans. UOKiK expects the banks to introduce fixed-rate mortgage loans to their offer.   ...>

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02.07.2018Concentration approval: composite panels Concentration approval: composite panels

UOKiK approved the acquisition of Balex Metal by Joris Ide. The proceedings conducted and the market study demonstrated that the concentration will not result in a restriction of competition.   ...>

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29.06.2018Collusions on the fitness market? Proceedings of UOKiK Collusions on the fitness market? Proceedings of UOKiK

Have the largest fitness club chains in Poland and the Multisport package operator created a cartel which divided the market and impeded the operations of other companies?   ...>

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29.06.2018Judicial decisions: consumer protection Judicial decisions: consumer protection

Terg, Polmlek Grudziądz, PTS, T-Mobile. These are the undertakings that were subject to judicial decisions following UOKiK's decisions concerning consumer protection   ...>

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26.06.2018Profi Credit Polska - UOKiK's actions Profi Credit Polska - UOKiK's actions

The Office of Competition and Consumer Protection receives many complaints and inquiries about Profi Credit Polska. ...>

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20.06.2018How to resolve a dispute online? Use the ODR platform How to resolve a dispute online? Use the ODR platform

Dear Consumer, have you concluded a contract online with a trader from Poland or another EU country and would like to file a complaint?   ...>

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20.06.2018Things to remember before holidays Things to remember before holidays

For the ninth time now, approximately 50 different institutions jointly remind consumers what to look out for during the holiday season. ...>

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15.06.2018Judicial decisions: consumer protection Judicial decisions: consumer protection

Polski Prąd i Gaz, Raiffeisen. These are the undertakings that were subject to judicial decisions following the UOKiK’s decisions concerning consumer protection   ...>

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13.06.2018How much can you save on good tyres? How much can you save on good tyres?

15 countries, including Poland, took part in a tyre inspection project. The results are good: Polish Trade Inspection questioned the labelling of less than 3% tyres. ...>

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ICPENICNPolish Aid