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Office of Competition and Consumer Protection

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24.08.2020UPC Polska changes its sales practices UPC Polska changes its sales practices

President of UOKiK Tomasz Chróstny has issued a decision urging UPC to change its sales practices in connection with concluding remote agreements (during a phone call or on-line).  ...>

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24.08.2020UOKiK for pupils UOKiK for pupils

How to choose a schoolbag? What to pay attention to when purchasing a desk and an armchair for a pupil? What parameters should the reflectors meet? UOKiK advises on what to check in the store to provide your child with the comfort of use, healthy spine and safety. ...>

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20.08.2020Costs of bank statements for consumers - almost PLN 5 million fine for Deutsche Bank Polska Costs of bank statements for consumers - almost PLN 5 million fine for Deutsche Bank Polska

President of UOKiK Tomasz Chróstny recognised that the provisions applied by Deutsche Bank Polska concerning the mechanism for calculating fees for the issuance of the credit repayment record statement are abusive clauses. ...>

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14.08.2020President of UOKiK presses charges against Pfeifer&Langen President of UOKiK presses charges against Pfeifer&Langen

President of UOKiK Tomasz Chróstny has initiated proceedings against Pfeifer & Langen Polska. The company may have been using its contractual advantage against farmers. The Office is also going to examine the practices of other sugar producers.  ...>

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12.08.2020Statutory credit holidays - banks under scrutiny of UOKiK Statutory credit holidays - banks under scrutiny of UOKiK

A consumer who has lost their job or other main source of income may suspend the repayment of the credit for three months - this solution has been introduced by the provisions of the so-called Anti-Crisis Shield 4.0. President of UOKiK Tomasz Chróstny verifies whether and how banks implement this protective measure. The explanatory proceedings have been pending towards 26 banks.  ...>

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12.08.2020The President of UOKiK imposed a fine of PLN 115 million on Biedronka The President of UOKiK imposed a fine of PLN 115 million on Biedronka

Price at the checkout higher than the one displayed on the shelf or no information about the product price - this is how Biedronka has been violating consumers' rights for several years. President of UOKiK Tomasz Chróstny imposed a fine of PLN 115 million on the owner of the Biedronka retail chain, Jeronimo Martins Polska. ...>

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10.08.2020Elimination of non-compliant Covid-19 protection products from the market - UOKiK's measures Elimination of non-compliant Covid-19 protection products from the market - UOKiK's measures

Since the outbreak of the epidemic, UOKiK has been monitoring the market of personal protective equipment, cooperating with other institutions and reacting to any emerging irregularities. Moreover, UOKiK is involved in a European project under which products designed to protect against COVID-19 will be widely examined and tested.  ...>

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10.08.2020Bid rigging - decision of the President of UOKiK Bid rigging - decision of the President of UOKiK

President of UOKiK Tomasz Chróstny has issued his decision in a bid rigging case. The companies transporting the pupils were illegally influencing the results of public procurements - if their proposals were the most advantageous, then the winner gave up the contract, so that the second, higher-priced offer of the collusive entity would be selected. ...>

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07.08.2020A fine of PLN 3.5 million for Comfort Med+. Breaching consumer rights at commercial shows A fine of PLN 3.5 million for Comfort Med+. Breaching consumer rights at commercial shows

Comfort Med+ was misinforming consumers by sending them invitations to shows and during products presentations. It was also breaching their rights to rescind agreements. The President of the Office of Competition and Consumer Protection (UOKiK), Tomasz Chróstny, imposed a fine of 3.5 million PLN on Comfort Med+. ...>

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07.08.2020Low interest rates while loan yield to remain unchanged? Low interest rates while loan yield to remain unchanged?

Changing interest rates should each time result in the change of yield on WIBOR loans. Establishing a bottom limit for loan yield based on variable interest rate in breach of consumers’ interests is unacceptable. The signals heard by UOKiK prove that some banks decrease the loan yield only to the level specified in the agreement. ...>

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