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13.07.2011What do consumers complain about?

Shoes and clothing, home electronics and household appliances, telecommunication services, financial services, repair and construction services – these are the most common problems we reported to the consumer ombudsmen. In 2010 they provided more than 416,000 opinions ...>

08.07.2011UOKiK wins in court - ZAiKS and SFP

ZAiKS and the Polish Filmmakers Association (SFP) infringed the law. The Court of Competition and Consumer Protection confirmed the decision of the President of the UOKiK and maintained the financial penalty of over PLN 1.2 million ...>

08.07.2011Meeting of Heads of antitrust authorities, Warsaw 5-6 July

How to deal with transnational concentation cases which may affect many markets? The issue was among other cases discussed during the seminar held under the annual meeting of heads of European antitrust authorities (ECA) hosted by the President of UOKiK. This is the first event organized by the Office during the Polish Presidency of the Council of the European Union ...>

08.07.2011Don't be a sucker, get a receipt

Problems returning a broken television set, a defective dinghy or a ticket for a cancelled match. Could happen? If you don't have proof of purchase, it's harder to pursue your claim. The simplest proof is a receipt. You should always hold on to it, regardless of where you made the purchase ...>

05.07.2011PGNIG restricts competition?

The antimonopoly proceedings instituted by the President of UOKiK shall determine whether PGNiG abuses its position on the retail sales market of natural gas. The undertaking may breach both the national and the community law. The issues concerning antimonopoly laws applying in different MS of the EU shall present one of the topics discussed during the annual meeting of heads of antitrust authorities held in Warsaw on 5th and 6th July 2011 ...>

04.07.2011Conditional consent - Fresenius Medical Care

The President of UOKiK has issued her consent for taking control over Eurodial by Fresenius Medical Care. The undertakings operate inter alia in providing dialysis services for persons with renal failure. However, the transaction can take place under certain conditions. This is first decision of this kind in 2011 ...>

24.06.2011Consumer credit - new regulations in six months

In six months new loan granting regulations will come into force. Longer time for withdrawal and inclusion of higher amounts in the regulations - are the main changes resulting from the new Consumer Credit Act, signed by the President of the Republic of Poland ...>

22.06.2011Polish Presidency in the EU - UOKIK's tasks

Increased rights for online buyers, effective resolution of disputes with  entrepreneurs, improvement of product safety - these are the priorities of the Office of Competition and Consumer Protection during Poland's Presidency in the Council of the European Union ...>

14.06.2011Multijurisdictional mergers in Europe

Multijurisdictional mergers in Europe – legal regulations and administrative practice.The seminar will be held by the Office of Competition and Consumer Protection on 5 July 2011 in Warsaw and will be accompanying European Competition Authorities meeting ...>

13.06.2011UOKiK's decision - Itaka

Exclusion of liability for several-hours' delays in departures and absence of refunds for unused programs - these are among provisions applied by Nowa Itaka, questioned by the President of UOKiK. The Office ordered to refrain form contested practices infringing collective consumer interests and imposed a fine exceeding PLN 2.7 million ...>