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20.03.2023Deutsche Bank Polska - pln 5.7 million fine and an obligation to reimburse for the fees for statements on credit facilities and loans

The Bank unilaterally amended the provisions concerning the level of fees for statements on the record of repayment of credit facilities or mortgage loans, despite the fact that the aforementioned provisions were of abusive nature. ...>

17.03.2023Consumer rights - get to know, use and share information!

On the occasion of the World Consumer Rights Day, we have launched a new version of the consumers’ rights website: prawakonsumenta.uokik.gov.pl. ...>

15.03.2023Report from the European Commission - Poland among the leaders of countries taking care of product safety

In 2022 UOKiK submitted 173 notifications concerning over 1.6 million dangerous products to the Safety Gate/RAPEX system. This figure puts us in the third place among the countries participating in the system (behind Germany and France). ...>

10.03.2023Prices presentation on ticket-offering websites - activities of President of UOKiK

President of UOKiK has charged eBilet with misleading consumers as to the actual price of the tickets offered. Eventim and Ticketmaster have been called to change their practices. ...>

10.03.2023UOKiK President at meeting of heads of European Competition Authorities

The President of UOKiK took part in a meeting of the network of European Competition Authorities (ECA). ...>

07.03.2023UOKiK activities in 2022

Over 950 decisions concerning protection of competition and consumers, nearly PLN 430 million in fines imposed.   ...>

06.03.2023Fines and charges for passenger transport companies

The President of UOKiK imposed fines for collusive bidding on two companies from Kraków.   ...>

03.03.2023Bilateral meeting with representatives of the Portuguese Directorate General for Consumers

A delegation from Portugal's consumer protection authority, the Direção-Geral do Consumidor (DGC), visited Warsaw today at the invitation of UOKiK. ...>

22.02.2023Coffee machines - preliminary proceedings

President of UOKiK, Tomasz Chróstny, has initiated preliminary proceedings regarding possible price fixing for Jura coffee machines.   ...>

22.02.2023Prohibited clauses in insurance agreements - decisions of President of UOKiK

The Generali Życie TU and TU Allianz Życie companies applied prohibited contractual terms.   ...>