Close [x]
By using the site you express your consent to the use of cookie files, some of which may be already saved in the browser folder.
For more information, please follow the Privacy and using cookie files policy for the service

Attention! This is the archive website of UOKiK. The current website can be found at: uokik.gov.pl

Office of Competition and Consumer Protection

Increase font sizeDecrease font sizeHigh-contrast versionText versionText versionRSS ChannelGet QR codeWersja polska

You're here: Home > About us > About us > News

Agreement between the President of UOKiK and the Polish Financial Supervision Authority on the "mystery shopper" system

< previous | next > 23.06.2016

Agreement between the President of UOKiK and the Polish Financial Supervision Authority on the "mystery shopper" system

The President of the Office of Competition and Consumer Protection (UOKiK) Marek Niechcia³ and the Head of the Polish Financial Supervision Authority (KNF) Andrzej Jakubiak have signed an annex expanding the cooperation agreement between the two institutions.

The annex signed today to the 2007 cooperation agreement between the KNF and the President of UOKiK expands the scope of issues with regard to which the two institutions work together. The collaboration will concern the activities of the President of UOKIK provided for in the amendment to the Act on Competition and Consumer Protection. In particular it will relate to the “mystery shopper” scheme, which involves attempts to purchase goods in order to gain information to be used as evidence in a particular case.

The institutions will work together in situations in which the President of UOKiK is conducting preliminary proceedings or proceedings concerning practices infringing collective consumer interests, aimed at assessing practices of business undertakings subject to KNF oversight in relation to financial services offered to consumers which are not suited to their needs or which are offered in a manner that is not appropriate to the nature of the service. 

KNF will be able to participate in preparations for inspections, in particular by providing the President of UOKiK with information that is grounds for a business undertaking to employ practices infringing collective consumer interests and grounds for conducting inspections. The agreement also provides for collaboration in devising plans and scenarios for inspections.

Attached files

Top

See also:
ICPENICNPolish Aid